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Helpful answers
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Oct 14, 2011 4:15 PM in response to contour_manby somemightsay,Sounds like you could be on to something with the VIA connection. I have an old desktop with a VIA chipset (AC97 audio) and I have the same problem you're describing. XP SP3 as well. It's just my VBR mp3s; apple lossless that I ripped myself with qaac plays just fine. Quicktime and foobar2000 are working fine, too.
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Oct 14, 2011 5:27 PM in response to grahamfromnorth wilkesboroby contour_man,So I was playing around with my computers and found out that this issue isn't caused by a VIA audio controller.
However, it may still be VIA related...
I swapped the sound cards in two of my systems. One card had a VIA controller (having issues) and the other had a Creative controller (not having issues). After the swap, the card with the VIA controller worked, but the card with the Creative controller didn't.
Now I've have another question to ask for those having problems with the audio in iTunes 10.5. Do you have a VIA chipset on the motherboard? Does your motherboard take an AMD processor? The two computers I have that are experiencing this issue have both AMD processors and VIA chipsets.
As for my other systems, which don't suffer from this issue, they have Intel processors and chipsets.
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Oct 14, 2011 5:32 PM in response to grahamfromnorth wilkesboroby Racerboy80,ASUS Motherboard with VIA Chipset and AMD XP2600 Processor
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Oct 14, 2011 5:35 PM in response to Racerboy80by contour_man,Just like mine. Only with a AMD XP 3200 processor.
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Oct 14, 2011 7:40 PM in response to grahamfromnorth wilkesboroby Barryt78,I dont know what I have or anything like that I just want this fixed, First ios 5 turns my iphone 4 into a brick and now my Itunes sounds like robots are trying to smash out my speakers!!!!! *** Apple give us some help!!!!!!!!!!
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Oct 14, 2011 8:19 PM in response to contour_manby ShonHizzle,I'm running mine on Windows XP Prof with an AMD processor as well and I'm having the same problem.
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Oct 14, 2011 9:18 PM in response to grahamfromnorth wilkesboroby jackfromny,Having the same problem after updating to iTunes 10.5. Running XP Home Edition SP3 tried Microsoft updates no help. Seems to be happening with MP3 files. Import MP3's and try to play them and they sound horrible. Tried to covert them to ACC files using iTunes no help. Apple needs to fix this!!!!!
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Oct 15, 2011 12:10 PM in response to grahamfromnorth wilkesboroby Jeff Seabrook,Only the "Purchased" music will play correctly. Any music currently on your PC wont, this includes "Radio" - sounds choppy / high pitched - horrible.
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Oct 15, 2011 1:08 PM in response to contour_manby ÐeadRunner,I'm having the same robot-sound issue.
My entire music collection is unlistenable.
Windows XP Pro SP3 32-bit
iTunes 10.5.0.142
Asus Motherboard A7N8X Deluxe
I'm using the onboard NVidia soundcard
AMD XP 2500 processor
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Oct 15, 2011 1:57 PM in response to grahamfromnorth wilkesboroby RL_UK,+1 mp3 play fine in other software but not in iTunes and what is transfered to iphone is the same. Only just returned to Apple and endup with a bricked phone which took me 2 days to sort out due to ios 5 and lost everything .... now iTunes update doesn't work either! Doing well for the new guy!?
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Oct 15, 2011 4:45 PM in response to grahamfromnorth wilkesboroby contour_man,DeadRunner, I looked up the specs for your ASUS motherboard and see that you have a nVidia chipset. Today I installed iTunes on a fifth computer, this one using an AMD 64 Athlon X2 processor and a nVidia chipset. No problem with the audio there.
Judging by the motherboard specs left by you and others, I'm starting to think that it has something to do with the AMD XP processor.
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Oct 16, 2011 12:54 AM in response to grahamfromnorth wilkesboroby pseudohacker,This doesn't appear to be a hardware problem, it's a bug of itunes 10.5!! Even quicktime works fine with my mp3's in the same computer, stop switching soundboards please, this is a sofware BUG!! Apple please correct this ASAP
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Oct 16, 2011 9:57 AM in response to contour_manby ÐeadRunner,yeah, AMD XP processors seem to be the common thread, though I thought I might have read in another thread about a user on a Mac that was affected, but I'm not sure.
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Oct 16, 2011 10:09 AM in response to grahamfromnorth wilkesboroby jackfromny,Has anyone been able to make contact with APPLE and get any kind of response that they are aware of the problem and are working on a fix? This support community is more like self help and I wonder if APPLE even looks at our posts. I can tell that they surely do not have any input or responses.