iTunes 10.5 won't launch after upgrade from 10.4.x

Question

iTunes 10.5 won't launch after upgrade from 10.4.x

Immediately after updating, the app will not launch and crashes.

Details:

Process: iTunes [56855]

Path: /Applications/iTunes.app/Contents/MacOS/iTunes

Identifier: com.apple.iTunes

Version: ??? (???)

Build Info: iTunes-10411001~1

Code Type: X86 (Native)

Parent Process: launchd [125]

Date/Time: 2011-10-11 23:44:14.825 -0700

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

Interval Since Last Report: 282185 sec

Crashes Since Last Report: 24

Per-App Crashes Since Last Report: 7

Anonymous UUID: 3D8E1E9D-A559-4AB0-AA10-6EBBA036C767

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread: 0

Dyld Error Message:

Library not loaded: @loader_path/libgnsdk_dsp.1.9.1.dylib

Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes

Reason: image not found

Binary Images:

0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld

Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1

Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST3500418ASQ, 465.76 GB

Parallel ATA Device: PIONEER DVD-RW DVR-K06A

USB Device: FANTOM DRIVE, 0x13fd (Initio Corporation), 0x1340, 0xfa400000 / 3

USB Device: FreeAgent, 0x0bc2 (Seagate LLC), 0x3008, 0xfa200000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000 / 3

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 3

USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd100000 / 2

USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd110000 / 5

USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd120000 / 4

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2

iTunes 10.5-OTHER, Mac OS X (10.6.8), Intel Core 2 Duo, 4GB RAm

Posted on Oct 11, 2011 11:45 PM

Reply

Answer 1

Oct 12, 2011 3:45 AM in response to Richard Prokopchuk

I had a corrupt iTunes library file. Go to Music/iTunes and rename "iTunes Library.itl" and restart iTunes. If your crashing stops, then the library index file was the issue. All your media is still there in the Music/iTunes/iTunes Media folder. You can drag-n-drop that folder back onto iTunes and it will rebuild the index. You may have to redo your iTunes preferences and reload your iOS devices, but that solved the problem for me.

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Answer 2

Oct 12, 2011 4:26 PM in response to Walter Rowe

What do you mean by "drag-n-drop that folder back onto iTunes?" I have the same problem, but am not sure which folder to drag where. Thanks.

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Answer 3

Oct 12, 2011 4:39 PM in response to Richard Prokopchuk

I had same problem after upgrading iTunes through Software Update with this Library not Loaded error. I directly downloaded iTunes 10.5 from http://www.apple.com/itunes/download/ and installed it, and now iTunes again works just fine. Try reinstalling before messing with the library index file.

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Answer 4

36Joules

Level 1

0 points

Oct 13, 2011 3:45 PM in response to Richard Prokopchuk

This happened to me, and in my case it was an indefinite hang rather than a kernel panic. I wondered if it was a corrupt library, so I held down the option key while clicking on the iTunes icon to select a different library and up popped the updated user agreement dialogue box for 10.5. After agreeing, everything was back to normal. Maybe a bug with the dialogue box creation.

Bottom line, try the option key if you're getting a hang on opening iTunes, and see if it resolves the problem.

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Answer 5

adamcov

Level 1

0 points

Nov 16, 2011 1:17 AM in response to Richard Prokopchuk

Same issue for me - I'm on latest Snow Leopard, automatic update crashed iTunes. I'm not impressed!

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Answer 6

adamcov

Level 1

0 points

Nov 16, 2011 2:59 AM in response to adamcov

Re-installed fixed this - must have been a problem during install - I think perhaps auto-update for iTunes kicked off at the same time as auto-updater for all Apple software. Anyway, re-install seems to fix this problem.

Message was edited by: adamcov

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Answer 7

Jan 2, 2012 1:04 PM in response to Richard Prokopchuk

i have a similar problem after updating my itunes whenever i try to open it i get an error messege saying something went wrong and itunes cant open ive tried reinstalling and ive tryed changing my star up so that only itunes and apple software launches when the computor is started so its not that i have incompatable software on my pc any ideas ?

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