I have an iPad 2 and it's been a long time since I did a sync and i don't have the computer any more.
I want to upgrade to iOS5, I downloaded iTunes onto a PC and plugged in the ipad but it said it was going to erase everything.
I don't care about music and videos (I don't have any), but I MUST PRESERVE my photos and contacts and notes and bookmarks and applications.
What must I do please? I serached on goole and it suggested third party programs, but I would prefer not to buy some dogy progams just to upgrade my ipad.
Thank you very much, William
Have a look at this article How to back up your data and set up as a new device
Basically you'll have to make sure to back up manually by right clicking on your device in the device list and choosing "backup", then do the same again to transfer your purchases. Make sure you have at least one contact and event listed on your computer, to be able to merge data when you sync for the first time.
Contacts and photos taken with the ipad are part of the backup, see this article: http://support.apple.com/kb/HT4079
Photos can also be copied to your computer, as explained here: Copying personal photos and videos from iPhone, iPad, or iPod touch to your computer
Message was edited by: Ingo2711
If you have iTunes on any computer, go to iTunes > Preferences > Device Preferences and check the box that says to Prevent iPads from syncing automatically.
That way, you will be able to upgrade without losing anything on your iPad.
If you don't have iTunes on a computer, you can TRY to upgrade via the Apps application, but I don't know if you can do that before IOS5 is installed on your iPad.
Guys this is not working. I have: 1. transfered my purchases, 2: done a backup, 3: done a sync,
But I am still getting this wretched message:
How can I get round this message please. I am sorry if I have no understodd your instructions, but they are not clear. I see on twitter iOS5 has killed the data on millions of iPhones and iPads, I DO NOT WANT THIS MTO HAPPEN TO ME!
Thanks very much...
You can't update your firmware without letting iTunes delete and restore your ipad.
But it works, I just updated my iPhone4 to the new iOS5. And I did not lose contact info or any other data like photos for example.
It took iTunes 30min to upgrade the software and another 30min to transfer the apps and music back to my device.
First I checked for updates for my MacOS and installed them. After the computer has been restarted, I connected my phone to iTunes, backed up the phone, downloaded the update without installing.
After that I launched iTunes again, connected the phone and let iTunes do the work. An hour later my data,
settings, apps and other media were back on my phone.
There are a few settings for the use of iCloud that you have to make before your home screen will show up, but after that you're "back in business".
I am going through the same dilemma. I just successfully updated my iPhone 4 to IOS5 but my iPad 2 is synced to my home computer but I am currently traveling so no access to that. If I do the iPad 2 update using my Macbook Air, it might be able to update it but how can it restore the photos, music and videos since those all reside on my home computer. (I can re-download the apps but not sure if the data files are going to be intact).
Has anyone tried updating iPad 2 using a computer other than the it syncs with? Thanks.
Happy New Year everyone, I'm also experiencing problems updating my ipad 2 to IOS 5 I keep getting this message there was aproblem downloading the software for the ipad 2 the network connection timed out, make sure your network settings are correct or your network connection is active or try later. What can I do??? A million thanks