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iOS 5 failing to install!

iOS 5 which has just been released is continually failing to install.

It downloads, then runs through Step 1 - Preparing Updated, the I get "Upgrade has not completed"

I have tried 3 times, no joy.

iMac, Mac OS X (10.6.7), 24 inch, 4GB

Posted on Oct 12, 2011 10:40 AM

Reply
35 replies

Oct 12, 2011 10:53 AM in response to Winston Churchill

The upgrade has just been released and I know that it is iOS 5 as that is the version that has been tested in the developer program. It has been released today as it is required for the iPhone / iPad AirPlay feature.


It may not say iOS 5 in the version, but that is the underling code base.


Apple appear to be having download issues generally, my iPad iOS 5 download has just errored.

Seems they are overloaded as expected. Not surprising as we all have many gigs of software to download.


iPad, iPhone, Apple TV, OS X 10.7.2, iPhoto, etc, etc.


Just noticed my Apple TV is now at step 2 of 2, so further than before.

Oct 12, 2011 7:27 PM in response to Ian Parkinson

Just clicked the most recent update for iOS 5 compatability. AppleTV will not boot. Light on front flickers continuously but NO signal is present on TV. Looks like Apple is taking a page out of the microsoft book when it comes to updating without testing. This is the 2nd time an update has rendered my AppleTV useless, the first time was the flickering image but atleast an image would appear for long enough to update again when the fix was released. This time it is completely dead and due to the fact that I keep all my documents online these days I am not in the market for a $99 paperweight (though I guess one can always use a new door-stop).


All sarcasm aside does anyone have suggestions as to how to salvage my AppleTV Gen 2?

Oct 12, 2011 7:57 PM in response to Ian Parkinson

Would like to know if the "correct" answer included conecting the Apple TV to the users computer & iTunes to preform a restore.


The joys of croud sourced user support.


Please be a little more specific in your answers people.


Thank you.


P.S. Why the **** is the (proprietary?) usb cable not included in the box? Apple is sitting on more money than GOD and they can't fork over a cable that probably cost them $0.50 in volume.

Oct 12, 2011 9:41 PM in response to thornejam

1) The cable is not proprietary. It's a micro-USB cable. Unfortunately, it doesn't ship with the AppleTV 2.


2) I had similar problems to those described above. The AppleTV was just blinking a light on the box with the Apple logo glowing on the screen. The remote wouldn't do anything, and un-plugging and re-plugging wasn't helping.


3) I've now connected the AppleTV to my Macbook via Micro-USB and have launched iTunes. It asked me if I want to restore my settings, and I've said yes -- it's downloading the software for the AppleTV now, and hopefully it'll work..


Update coming soon. The download isn't coming down very fast - 18 minutes remaining.

iOS 5 failing to install!

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