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Level 1

0 points

"Find My Mac" not available after Lion Recovery Update and 10.7.2 Update

I just installed the Lion Recovery Update and the 10.7.2 update onto my 2011 17" MacBook Pro. After signing into iCloud through System Preferences, the "Find My Mac" option is greyed out and says "Recovery system update required" and has an update button next to it that opens the Software Update manager. When Software Update is opened it does not give me the option to install (or re-install) the Lion Recovery update issued today.

I'm not sure how to proceed. Any ideas on how to solve this issue?

MacBook Pro

Posted on Oct 12, 2011 11:15 AM

48 replies

gresmi

Level 1

118 points

Oct 12, 2011 7:11 PM in response to FTLAUDMAN

Same issue here on a 2010 Macbook Air 11". I used the combo update of 10.7.2 off the website and manually installed and still have the problem. Also saw that the Recovery System Update installed through Software Update.

Does anyone else here have FileVault full disk encryption enabled? I have a sneaking suspicion this has something to do with it.

FTLAUDMAN Author

Level 1

0 points

Oct 12, 2011 7:15 PM in response to FTLAUDMAN

Peggy - I also redownloaded and ran the update that you have linked to. That did not solve the problem. This is the third time I have run that update. (By "manually" I did, in fact, mean that I downloaded it outside of the Software Update manager and ran the update.)

Gresmi - I do not have FileVault full disk encryption enabled and I am experiencing the same problem as you.

Oct 12, 2011 7:22 PM in response to gresmi

Yes - I have FileVault full disk encryption enabled on my MacBook Air - however I also have this on my MacBook Pro and had no issues.

dmkahn

Level 1

13 points

Oct 12, 2011 7:39 PM in response to FTLAUDMAN

I'm also having the problem on my late 2010 Macbook Air. (no disk encryption here)

I also manually installed the recovery partition update, and verified that I have and can boot into the recovery partition.

Did anybody try manually installing the 10.7.2 client combo update to see if that fixes the problem?

http://support.apple.com/kb/DL1459

FWIW, I'm not having the problem on my mini server, running 10.7.2 server.

-David

Ghostevo

Level 1

0 points

Oct 12, 2011 7:46 PM in response to FTLAUDMAN

Tried the combo update as well as the stand alone ones and still have the issue. Late 2011 MBP 15".

bmx8

Level 1

0 points

Oct 12, 2011 7:47 PM in response to FTLAUDMAN

its the same for me, MacBook Pro Early 2011 model, tried calling apple care, they suggested me to download client combo update from support.apple.com/kb/DL1459 , still no luck.

One more note, when I try to access iCloud settings, I see growl notification for recovery partion mounting and then unmounting (and it keeps on doing this in a loop)

Oct 12, 2011 8:00 PM in response to bmx8

I have growl installed in both of my laptops - I don't think this is the issue as only my MacBook Air is not working.

bmx8

Level 1

0 points

Oct 12, 2011 8:10 PM in response to Mark Beech

I'm not saying that it's an growl problem at all. I ment to mention the loops of recovery partion being mounted and unmounted (that I noticed using growl notification)

Oct 12, 2011 8:14 PM in response to bmx8

Apologies I misunderstood.

Oct 12, 2011 8:30 PM in response to FTLAUDMAN

Run Disk Utility, and Verify Disk.

You will likely notice errors that require you to reboot to the Recovery Partition, and run Disk Utility from there, to "Repair Disk".

After running Repair Disk, reboot to the main partition, and run Repair Permissions from Disk Utility.

Then install the Recovery System Update again.

I bet your problem will be solved.

Oct 12, 2011 9:14 PM in response to SP Forsythe

It worked flawlessly! Thanks so much for the instructions!

feranick

Level 1

0 points

Oct 12, 2011 9:17 PM in response to SP Forsythe

SP, Thanks! It worked for me as well.

dmkahn

Level 1

13 points

Oct 12, 2011 9:23 PM in response to SP Forsythe

worked for me also, thx.

-David

mostos79

Level 1

0 points

Oct 12, 2011 9:25 PM in response to SP Forsythe

Solution worked great thanks for the tip.

FTLAUDMAN Author

Level 1

0 points

Oct 12, 2011 9:45 PM in response to SP Forsythe

SP - You saved the day. Thank you! I followed your steps exactly and now "Find My Mac" is available within the iCloud System Preferences. Liked and repped.

"Find My Mac" not available after Lion Recovery Update and 10.7.2 Update