Previous 1 2 3 Next 36 Replies Latest reply: Oct 20, 2011 2:34 PM by cwma
hi_im_E Level 1 (20 points)

I just updated my MacBook Pro but an unable to create an iCloud account. I attempted to sign in (as prompted after updating)...but it says:


"This device is no longer eligible for creating an Apple ID."


I know my username and password or correct. I have never signed up for iCloud or MobileMe in the past. My login and password work elsewhere (ie., iTunes, App Store, etc.)


I should have my new phone on Friday, wanted to try this out before I got the phone.


Actual OS is 10.7.2...not an option on the drop-down.

iCloud, Mac OS X (10.7.1)
  • Keralite Level 1 (0 points)

    I am also facing the same issue with iCloud on OS X 10.7.2.

    Whenever I try to sign in it says "Account Limit Reached : This device is no longer eligble for creating an Apple ID".  I'm trying to use iCloud services for the first time.

  • bobby21 Level 1 (0 points)

    im having the same issue and cant find any help on the icloud help site its useless but my apple id works on everything else

  • Niccolo666 Level 1 (5 points)

    I also have the same problem: Either if I try to generate a new Apple ID,Message or when I try to use my old .mac address, which I use in the App-Store and on iTunes,  I get the Account Limit Reached message.


    I just upgraded to 10.7.2, but by now I am convinced that "upgrading" from 10.6 was a mistake, instead of fixing the copious problems with 10.7 Apple is creating new ones.

  • ElChaoto Level 1 (15 points)



    Give it some time. iCloud "just" went online and although big companies should be aware, that a bazillion of users will register / subscribe on Day One of a new feature, in most cases (like Sony's PSN, Microsoft and others) these things never work out as planned.


    So be patient and wait a few hours or even some days and then give it a try. I'm pretty sure the whole iCloud Network is right now under "heavy fire".



  • iSuPeRFrEaKy Level 1 (0 points)

    I'm having the same problem on my iMac.

    Try to sign in with my ID/app store account but get this message

    Account Limit Reached
    This device is no longer eligible for creating an Apple ID.

    Im not trying to create an Apple ID, just trying to sign in with my existing Apple ID.

  • hi_im_E Level 1 (20 points)

    This is the same thing that is happening to me. Tried several times throughout the day. I'll try agian tomorrow...might just have to wait and try from my iOS device on Friday.

  • iconoclastic Level 1 (0 points)

    I am in the same situation since upgrading to 10.7.2.


    I can sign in in Apple Store, Itunes Store and App Store with the same Appl ID, as always.


    I will try to go tomorrow to the Genius Bar

  • iSuPeRFrEaKy Level 1 (0 points)

    I talked to my friend who works at an Apple store. He said that they having some issues but it should be ok later.

    So we just got to keep trying i guess

  • alexey188 Level 1 (0 points)

    Absolutely the same...

  • AdityaNiduram Level 1 (0 points)

    same here., sorry i too don't have any answeres ., but is this because of absence of my macbook serial number from system profiler ? it is simply not there ever since i got it back from a repair. Please someone comeup with answer .,

  • Igorzzzz Level 1 (0 points)

    yeap, more here. I think it might be somrthing with authorising and deauthorising computers (just a thought)

  • alexey188 Level 1 (0 points)


    The problem was in absence of serial number in the system. SN was dissapeared after replacement of system board. I've addressed the issue to the serivce center and make some "magic" with my MBP. It took about 2 minutes and now i have SN and access to iCloud.

  • bobby21 Level 1 (0 points)

    How did you get the serial number back in mines missing for the same reason apple had to replace the logic board.

  • alexey188 Level 1 (0 points)

    authorized services have specialized soft for serial number updating. If it is missing in the system - they just take it from e.g. unibody and put it in the system using their soft.

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