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Problem downloading iOS 5

As I was attempting to download the new iOS 5 software I get an error message that says "There was a problem downloading the software for the iPhone. The network connection could not be established." What does this mean?

Posted on Oct 12, 2011 11:27 AM

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16 replies

Oct 12, 2011 1:39 PM in response to lissbaby8@yahoo.com

Yup, busy server. I got something like the error message you got, and a few tries later it said it couldn't connect to Apple's servers to verify because they were busy or unavailable. It's finally worked now, on the 8th or 10th try (all within the last 30 minutes). Huge download though (.75GB!)...hopefully it doesn't chew up whatever space was left, and overwrites the old stuff instead.

Oct 14, 2011 9:08 PM in response to Maxplanar

i'm getting an error -3497 i dont know what it is and i dont know what's wrong. been downloading for the 5th time. i thought my 5th download was going to be ok because it almost reached the finish line. Got very dissapointed when the error occured. now im starting all over again

Nov 12, 2011 8:29 PM in response to lissbaby8@yahoo.com

Interesting all the issues with upgrading to IOS 5 for the IPhone 4. When I upgraded mine several weeks ago it took 3 attempts then worked. My daughter has had no end of trouble with hers....15 20 times, keeps coming up with errors. Same issues as everyone else. Just tried one fix that was noted.......turn off firewall and bingo all worked. It is a pity issues like this aren't recognised by Apple and resolved.....Anyway one happy IPhone 4 user. Thanks guys

Jan 14, 2012 11:08 PM in response to lissbaby8@yahoo.com

I am tired with mine trying to update it for uncountable times now days and nights!! Somebody help! I have turned off my windows firewalls and AVG too. Keeps coming: "There was a problem downloadin the software for my Iphone4 The Network connection timed out. Make sure your Network settings are correct and your network connection is active, or try again later. (Stopped (err= -3259))" Starts all over and over.

Please help! Thanks in advance

Problem downloading iOS 5

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