Currently Being ModeratedOct 12, 2011 1:41 PM (in response to Chris Harnish1)
I tried it again and this time get the message that "The iPad cannot be resotred at this time because the ipad software update server could not be contacted or is temporarily unavailable. (Underlining mine)
Please try again.
It's Steve's fault because he made these devices so well that there are millions of us trying to update at the same time!!
Currently Being ModeratedOct 12, 2011 1:49 PM (in response to Ezlivin)
Having this same problem updating my iPad 1st generation on Mac OS X 10.6.8 with iTunes 10.5. Apple Support told me that their verification/validation servers are swamped and to just try, try again.
Currently Being ModeratedOct 12, 2011 1:58 PM (in response to philp71)
It looks to have helped me, though I can tell you for certain that is the reason why it wasn't working in the first place. At my office my wireless internet sort of stinks, so I figured I would just try it with a more stable connection.
Currently Being ModeratedOct 12, 2011 2:01 PM (in response to Ezlivin)
Had the same errors. Here's what worked for me. I did try all of the recommended Apple suggestions/fixes.
I kept getting an error that I had purchases/apps that hadn't been transferred to iTunes.
Try manually transferring purchases:
With the device connected to the computer, select its icon in the left column of iTunes, and select "Transfer Purchases from "Your device name" from the File menu.
Second, based on another person's suggestion I went to my iPad, double-clicked on the home button and closed all of the open applications. This seemed to do the trick for me.
Currently Being ModeratedOct 12, 2011 2:02 PM (in response to Ezlivin)
I'm getting the 3014 error and can't restore my iPhone, this being when I actually see it extracting software, verifying with Apple, etc. I'm also getting "The iPhone "iPhone" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable." Though the latter happens more immediately.
As I have no idea how to check my proxy settings (as per the article I found that labels the numbered error, I guess I just need to wait it out?
Also, I'm running Windows XP (SP3) with the newest iTunes 10.5. My iPhone is the Verizon iPhone 4. If that helps diagnose me at all (never had a previous issue updating the iPhone though).
Currently Being ModeratedOct 12, 2011 3:35 PM (in response to Ezlivin)
Here's how I fixed this on my MacBook Pro.
With your device connected, in iTunes, Option-click the Restore button.
You'll be asked to select the file to use to Restore. Go To Folder (Command-Shift-G): ~/Library/iTunes/
then into the proper "XYZ Software Updates" folder ("iPad Software Updates" for example), you'll find the file to use to update.
If you have more than one, select the one that ends with "5.0_9A334_Restore.ipsw".
This resolved the "internal error occurred" I had with my iPad 2.
Make sure you read the warnings that pop up during the process; this will remove everything you have on your device, so you'll need a working backup, or a way to sync your data.
Currently Being ModeratedOct 12, 2011 4:26 PM (in response to Ezlivin)
What finally worked for me was unplugging the usb cable connecting my mbp to my apple monitor. It was one of the suggestions from the more information web page. Or else I got luck!
Currently Being ModeratedOct 12, 2011 6:00 PM (in response to Ezlivin)
I tried to update my iPad 2 to iOS 5 after updating iTunes yesterday. I'm using a MBA and I'm fairly new to Mac. iTunes downloaded the iOS for iPad no problem, but during the update (well into it - after the backup), I got the error "The iPad "iPad" could not be restored. An unknown error occurred (3004)." Now it reports "iTunes has detected an iPad in recovery mode. You must restore this iPad before it can be used with iTunes." I attempt to restore it and (when I don't get a timeout error) it gets all the way into the "firmware update" before giving me the same 3004 error. I've tried about 2 dozen times. I was able to upgrade my iPhone to iOS 5. My iPad screen just shows the USB cable and the iTunes logo. HELP!
Currently Being ModeratedOct 12, 2011 6:43 PM (in response to Ezlivin)
I unplugged my other USB ports (except the mouse and keyboard) and also deleted an older backup. However, what actually helped was simply waiting. After reading here I waited over an hour and tried again, and now I have iOS 5 on my iPhone.