Previous 1 2 Next 24 Replies Latest reply: Jan 10, 2013 12:20 PM by kates1125
Recto Bold Level 1 Level 1 (30 points)

My Mail messages in iOS5 don't reflect the flagged status in mail. Trying to flag them on the iPhone's Mail clinet by selecing "edit" should (apparently) offer me a choice to delete, mark (as unread/read) or Flag. I just get a choice of Mark or Delete - No flagging option, no flags showing on any of my messages. I'm using 10.7.2 and iOS5 (natch) on an iPhone 4 - Anyone got this to work or am I missing some hideous, glaring ommission?

 

Thanks

 

M

  • Anthony Sbarro Level 1 Level 1 (40 points)

    Choose MARK, then FLAG or MARK AS UNREAD are your options.

  • Don Mateo Level 1 Level 1 (0 points)

    I am experiencing the same problem.  I am able to flag a message in the iCloud/@me.com account but cannot flag a message in my Exchange account.  Has anyone been able to successfully flag messages in an Exchange account?  Could this have something to do with a server-side setting and/or the Exchange Server version?

  • ed776 Level 1 Level 1 (0 points)

    I am facing this problem as well - anyone can help, please?

  • OhCecilia Level 1 Level 1 (0 points)

    I'm on an Exchange Account and flagging is working for me.  I don't think I had to do anything in Settings either.  Hope you get it figured out. 

  • mbrownug Level 1 Level 1 (0 points)

    Add me to the list. Works fine with icloud and gmail but not with exchange? We're running Exchange 2010.

  • Recto Bold Level 1 Level 1 (30 points)

    Firstly, thanks to Anthony - Can't believe I missed that one. While the way to flag messages is resolved for me now on my iCloud/Me account, the fact that none of my flags are reflected on my Exchange account is not, and sadly that is the account which I use for about 95% of my mails; it was really the only thing I really needed from iOS5 - All the rest is handy, but not critical. Selecting "Mark" on an Exchange message simply offers the option to mark as read - There's no flag option. If I select a message sent to my .me address, I get the mark as read option, as-well as flag.

     

    So, I'm wondering if this is a setting  server-side, or to do with the version of Exchange server being run, as there's nothing in the OS I can see in the way of options. I'm tempted to delete the account and re-create it, but waiting for it to download all those messages again (and potentially screw up syncing, which it has done in the past) is putting me right off the idea. I didn't have the calendars, to-dos or contacts set to sync with Exchange (never use them) so I tried turning them on, but no difference.

     

    If anyone with a bit of Exchange knowledge has any input or ideas, I'd appreciate the help.

     

    Cheers

  • 74thMaverick Level 1 Level 1 (0 points)

    I can flag but am wondering what the point is.......you can't search or display just the  "flagged" messages so there is no point. Unless I'm missing something

  • Recto Bold Level 1 Level 1 (30 points)

    Well, for me, I flag my messages in Mail (on my Mac) that need actioning or are ongoing projects, and I have a Smart Mailbox which then shows only unread or flagged messages, which is basically like an e-mail to-do list. If I am not in the office and a mail comes in that I want to flag, so I can deal with it later (maybe because I have to attach a spreadsheet or something, or it has to be a lengthy reply that I can't type out on the iPhone) I can't do so. Instead, I have to mark it as unread, which it isn't. Conversely, all of my flagged messages in mail won't show as flagged on the iPhone or iPad, so it makes stuff I need to deal with much harder to find when I am not in the office. While you can't just show flagged messages, it makes spotting the to-do stuff easier for me on the iPhone in a list of thousands of messages, and allows me to create that "to do" list on the fly, for when I get back to the office.

     

    The flagging thing has just always been the way that I work, and I thought that when iOS5 came along it would make things easier when using my iPhone/iPad; apparently not...

  • el_chriso Level 1 Level 1 (0 points)

    I agree. I was excited about seeing flagging in the mail app. After I looked deeper into it, there isn't much point until I get to Mac and have the emails I need to work on already flagged. There's no smart folders where you cn just display Flagged emails only, which is what I have on Outlook for Mac.

     

    I guess it isn't all bad... I'll live.

  • imedave Level 1 Level 1 (0 points)

    I cannot flag either. Works for my Gmail account but not for my Exchange email. Using Exchange Server 2003

  • Bizouman Level 1 Level 1 (0 points)

    Same here, can only flag gmail account, no flag with exchange 2003... What is bugging me now is when I want to mark as unread... I have to make 2 operations, before ios5 only one click on the email header mark as unread and it was done... Not anymore :( .... Fix this please apple when you can't flag go direct to unread!

  • Anthony Sbarro Level 1 Level 1 (40 points)

    I think we use Exchange 2010 and I can confirm that flagging a message on my iPhone will show it as flagged in Outlook 2011 for Mac.  I can also flag a message for follow up in Outlook at it will show as flagged on my iPhone.

     

    The same is true for me using Mail with my gmail and .mac accounts.

  • BedrockMom Level 1 Level 1 (0 points)

    I'm having the same problem, also using Exchange 2003.  No option to flag, only to mark as unread.  I've also discovered that full text Mail searching is not working.  Odd thing is that these features don't work on my iPad or iPhone 3S, but do work on other phones/iPads in my office - that is, using the same Exchange setup.  I just tried a full restore to see if these features came unstuck, but no luck.  Is a fix in the works?

  • imedave Level 1 Level 1 (0 points)

    Not sure why, but the flagging feature just started working on both my iPad and iPhone.

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