new iCloud email account not working - duplicate/ambiguous directory match error

Hello,

I currently have a similar issue. I set up a new me.com email account this morning and my iPhone 4 keeps stating the password is incorrect and also my mail on iCloud is not connecting at all. I have sent in the report to Apple but I would like to know if there is a way around this and or do I need to pay for me.com ?

iOS5 Is amazing and learning the many features and new applications along the way. Just hope I can fix this and have the me.com email working or connecting to my phone/iPad.

Please help if you have figured this out.

I am having the exact same issue. I have the incorrect password on iPhone, and I get "cannot load mail" on icloud.com. This happens on icloud.com even if I sign in with me @me address.

Exact same issue here!

Same here...had a apple Id with gmail account, so when I logged into iCloud it asked me to create me email. I did and can't log in using this email -- says it can't load.

iCloud (@me.com) email is a free email service

I am having the same Issues

Same symptoms - let's look at the "cause". I was digging in my iPhone settings and although I did everything as prompted in the iCloud setup here is what has actually happened under the hood.

First - What iCloud guided me to do.

•I had a @mac Apple ID I decided to use it for iCloud

•iCloud said I neeeded a new @me address to use mail and iMessaging and asked me to set one up

•I set up a new @me email address

Sencond - The Results

•I can receive email at my new @me address (expected)

•I can login to iCloud online with my old Apple ID (expected)

•I can not send outgoing mail - error on password (unexpected)

Third - Under the Hood (Settings that are a little odd)

On my iPhone, under Settings -> Mail, Contacts, etc -> iCloud -> Account,

At the very bottom under "Advanced" is the email info, now this should be the new active @me address but its NOT! It's my old AppleID with the @mac address - which of course no one can use for "real email" anymore.

iCloud on my phone is attempting to use my @mac address for outgoing messages!!!! ARGH!

WORSE is you can not edit this! You can click and see details, change the "name" but you can not change the address!

I think this might be the issue for all of us on this thread - check it out and see. If so it's something we will def. have to have a fix from apple for. :-( That or perhaps delete your iCloud account, your existing Apple ID and get a new @me Apple ID that will work for email as well. (PITA!) I hope we get a fix from Apple.

@ Reggie -- I basiclly had the same issue with a slight difference.

"Third - Under the Hood (Settings that are a little odd)

On my iPhone, under Settings -> Mail, Contacts, etc -> iCloud -> Account,

At the very bottom under "Advanced" is the email info, now this should be the new active @me address but its NOT!"

My new me.com email is there, but my password is not correct (the password mask has less characters then my actual password). I enter the new password and it does veryify, but when I back out, it goes bacl to a password with less characters.

Also, I still can't access the mail at icloud website.

I have a genius bar appt today, so hopefully I get it fixed then. I really want to transfer to icloud, so I hope Apple gets this fixed. I'll post fix here if I get it going.

Either way fixed or no - pls give us an update. Good luck!

Get incorrect password using Mail on my 10.7.2, MacBook Pro. My password is accepted on the iCloud site, in the App store, and everywhere else.

Mail worked fined yesterday, but today my password, which is the same I've been using for years, isn't being accepted.

I am having the same issues on my MacBook Pro, iPad and iCloud.com.

I can not access my email from Mail, icloud, iphone and ipad. If anyone has any suggestions please help. Thanks!

I am having the same issue on my iphone, but I tried to add an alias when I was logged into icloud.com and the alias address works fine sending/recieving.. the main address can only send. "duplicate/ambiguous directory entry" when sending to the main address from an external address

Same issue here. Last email I got was 6:27am central time, and for the past several hours I can't get (.mac or .me) mail on any device. My wife is experiencing same issue with her account. We can log in and access everything else (including this forum) but just can't get mail.

iOS 5 device error: Cannot Get Mail The user name or password for "iCloud" is incorrect.

Logging into iCloud via browser and clicking Mail error: @me.com Address Needed To use iCloud Mail, create an @me.com email address by turning on Mail in your iCloud settings using iOS or OS X.

We have had .mac and .me accounts pretty much since they came out, so hopefully this is just an outage and we didn't lose our email accounts!