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Error 3014 with iOS 5, can't restore iPhone HELP!

Basically as the title suggests. Downloaded and tried to update iPhone 4 with iOS 5 and it didnt work. Needed restoring but that comes up with the 3014 error. Happened to my iPad aswell. Redownloaded iTunes and that didint work as well as restarting. Dont know what to do.

Posted on Oct 12, 2011 3:33 PM

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4 replies

Oct 20, 2011 5:25 PM in response to redbull14

same exact problem.

After trying a number of times and checking all items listed here:

http://support.apple.com/kb/ts1275

and here

http://support.apple.com/kb/TS3694#error3014


I have same error -

on a whim, tried to do it via a Windows iTunes install that was a new install -

i got the idea from an Apple page that asked if i was trying to "upgrade from my home machine or not"

it repeated locked the Win machine to death - figures - until i had to hold the button down.

Anyway, i see this reported elsewhere - I am going to the Genius bar tomorrow -

Oct 20, 2011 8:53 PM in response to redbull14

you will want to put you iphone in DFU mode and redownload a clean copy of ios 5. to do this connect your phone to your computer and open itunes. then hold down the sleep/wake/power button along with the home button for exactly ten seconds. after the ten seconds let go of the sleep wake power button but continue holding the home button until a popup in itunes tells you it has detected an iphone in recovery mode.(about 5 more seconds) then click to restore the softwear. note, when you iphone is in DFU mode the screen may be dark, this is normal.

hope this helps

brian

Error 3014 with iOS 5, can't restore iPhone HELP!

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