Previous 1 2 3 4 5 Next 163 Replies Latest reply: Mar 17, 2016 7:59 PM by gail from maine Go to original post Branched to a new discussion.
  • Apple Forever Level 1 Level 1

    kevcale wrote:


    PLUS they need to pro rate my 20gig upgrade. Anyways... if anyone has something that might work please let me know!


    If you transition your mobileme account to iCloud, Apple automatically gives you 25gb of storage free for one year.

  • wbuist Level 1 Level 1

    I have the same issue and have ended up with two accounts when I only want one.

  • kevinfromhoboken Level 1 Level 1

    Apple Forever... unfortunately I have two accounts now... the one WITH the 20 free gigs is the acount that has nothing on it(my account-on iCloud). So the iCloud account that has all my apps and stuff... is my Apple ID account on iCloud and it only has 5gigs. Hope Apple has a MERGE TWO ICLOUD accounts soon...

  • Aristophanes Level 2 Level 2

    atomicluck1 wrote:


    So does that mean that once I'm over on iCloud I'll have both &  Or will it only be & 


    In either case what am I using to set up iCloud? or

    You have both and they are interchangable.


    But it's not It will be which is the default.

  • Apple Forever Level 1 Level 1



    So that you know, the storage is only for your email and documents. Your apps, music, photos, movies, etc...anything you purchase basically, does not count against your storage.


    If I were you and if I understand your situation correctly, I would use the iCloud account with nothing on it as my main account and then I would plug in the other iCloud account ID that has all your purchases as your Store ID by going to your iDevices and clicking on Settings, then Store, then changing the ID there. This way everything will merge nicely for you.

  • Vasche Level 1 Level 1

    I have acccount and I have my Apple ID account (with gmail email). Now I want to setup iCloud to sync my Notes on my new iPhone 4S (which I have setup with my gmail Apple ID) to iCloud and it offers me to create YET ANOTHER account. There is no option to link to the existing account. I couldn't find any option to merge two accounts together. When I try to add account in manage apple id, it tells me another apple id account with that email exists. That's it. I'm stuck. I don't want to have yet another account.
    Now I wonder does anyone in Apple actually does usability tests on their great ideas? This is a basic scenario, I'm sure gazillion of people will come across it. Why the dead end?
    Anyway, if anyone knows a solution to this problem, please advise.

  • Steve Nasello1 Level 2 Level 2

    I'm in the same situation as you.


    And amazed Apple didn't think this scenario through!! *** Apple?


    My question now, are they going to do anything about?

  • xeqtv Level 1 Level 1

    I'm trying to go from 2 to 1 apple ID but want my icould seperate. I just found this  Hope that helps

  • Michael 'Mickey' Sattler Level 1 Level 1

    "MacRumors reader Robert emailed Apple CEO Tim Cook about the issue, and quickly received a phone call from an Apple executive relations employee. She had spoken to the team responsible for Apple IDs and acknowledged that they understood the issue and that more people would run into the problem with iCloud. She also repeated that there is no way yet to combine accounts but revealed they are working on it. In the meantime, she recommended picking a single account to plan on keeping indefinitely and to make all future purchases on that account."



    That's the best information we have to date.


    Imagine how much better the iCloud transition would have been if Apple would have tried some competent beta-testing (like the now-defunct Customer Quality Feedback program)? Sigh.

  • varjak paw Level 10 Level 10

    Members of Apple's developer programs did have early access to iCloud, weeks if not months in advance of release. Just FYI. It's a whole different world when hundreds of thousands of people jump onto a system; there's no completely reliable way to test that.

  • Smith0515 Level 1 Level 1



    I just moved from the US to Australia and find that my original AppleID (using my gmail account) will not work here in OZ because it is "linked to the US iTunes Store and you will be rerouted to that store now," or some such message. I also found my gmail address to be rejected here as a non-local email address. So I set up iCloud and created a account including the ability to purchase with this account. My iPad2 is stuck on the gmail AppleID because it has spent the last 6 months purchasing from the US iTunes store. Is there any way for me to merge my US iTunes purchases with my AUS iCloud???? I have no idea whether I am making sense or not. I just want to convert my "Apple World" from the US to Australia. Got any suggestions?

  • andyroo1981 Level 1 Level 1

    Hi All,


    Not even sure I'm doin this right...


    I use my gmail account for logging into itunes... i set up a email address for icloud.

    what i want to do is change my itunes log in so basically its the address (for icloud)

    Ihave tried to change it but it wont let me!!

    does anyone get what i mean and know how to change it....

  • Biotech.Dave Level 1 Level 1

    There still isn't a fix for this?

  • davidrousseau Level 1 Level 1

    I'm in the same situation, and I rarely post since Apple products are pretty intuitive to operate.  I'm a Windows guy that has accumulated a Mac Mini, Macbook Air, 3 iPhones, and 4 iPods.  Let's just say I've given them a bunch of business and recommended Apple to others.


    The problem I see is that while they have a nice GUI, they have a very confusing infrastructure, and I started running into the multiple account issues prett early, and it was only for a few songs.  I think that an early warning to the effect that "you already have an account that is billed to your current customer profile" would have prevented this mess.


    The real problem seems to have started somewhere between mobile me, and the cloud service.  Let me say up front that my original iTunes account was not an email account and contained no @ sign or .com.  Since there were many Apple infrastructure changes this year, I remember being prompted for an email address rather than an a simple account name.


    It seems like when two lives merge, as in a marriage, the accounts should also be able to merge.  In addition, when both accounts trace back to a single individual at a single street address, this should not boil down to someone suggesting that "the agreement is clearly defined here" but the ability of someone at an Apple store to or LIVE customer service to say, let me help you with that, but we may have to wait a month until our engineers solve OUR problem.


    I may sound like the typical "nothing is my fault" consumer, but I feel that there are two things that set Apple apart from it's competition.  One is just great product design and interface control, and the other is superior customer support.  If the customer support piece slips,  I think Apple risks losing a substantial part of it's advantage.


    I am trying to live with the effects of having these two accounts, and any solution must enable me to pay only once for the music, applications, etc. that I have purchased from Apple.  For Apple to continue with things like cloud based strategies, they must remember that the consumer experience does not stop at the device itself, but continues through Apple's support systems and infrastructure.

  • barryfromdublin 4 Level 1 Level 1

    This is driving me crazy, I am not prepared to write off the music and movies I have bought on the second ID, why cant I just transfer the content and delete the second ID?


    I had another IM session with help yesterday and there is still no fix. I hope theyare at least warning people who are migrating or moving to iCloud.

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