iPad 2 iOS 5 Windows 7 USB hub issue solution

This fixed my problem with my iPad 1, thanks a lot! Oddly enough, the problem didn't exist when syncing my iPhone 4, only the iPad. I was also using a hub built into a Dell monitor and Windows 7 64-bit

Thanks much. You saved me running through all the trouble shooting crap before eliminating the hub. You wouldn't happen to know a fix for the Logitech keyboard controls not working problem, would you? Also, I was able to connect through the Dell monitor, once the iPad had connected through the main USB port once.

Thanks for reply. Same exact problem with me. I'll try hooking into port on CPU.

That fixed it for me. I plugged into USB that comes out of the top of my Dell tower. It's made for easy access.

I wnat to thank yyou all - found this post after several hours of problems upgrading to 5.0. Changed to a USB port in the back of my PC and all seems to be working now.

Thank you for the suggestion. It does work on my computer directly. However it sure would be ideal to fix the usb hub so that it will work.

That was my problem - the USB hub. Connected directly to USB hub and started the install.

Me too

Thanks this fixed my problem too. I was unable to update my iPad 1 on my Windows 7 machine. I received multiple errors including error 1611 and -35. Windows indicated that the USB device attached had malfunctioned. I was finally able to upgrade my iPad to IOS 5 on my Mac but was not able to sync the iPad with my PC. Once I connected the USB Port directly into my Windows 7 machine, it was able to connect and sync. Connecting my iPad and iPhone to my PC has been flakey on an ongoing basis. I will connect them directly for now. This is a bug Apple should address.

Yes, Apple has caused people to go through massive panic, anxiety and wasted time by not coming out and telling us about this problem. They must know about it. How can we tell them? Now I understand why it took me 50 tries to upgrade to OS5. We all got the same crazy errors that caused us to reinstall iTunes, turn off our firewalls, buy new USB cables and basically waste tons of time and energy, when the solution was very simple. Plug your device into a USB port on your computer.

After years of using a peripheral USB hub successfully it's no wonder we all started freaking out and thinking it was a major problem. Yes, I'm blowing off some steam, but I've been an Apple fanatic for a long time and I'm not happy about their lack of response to this issue.

I had the same problem. I fixed it by keep plugging in the iPad to the intended USB hub while shutting down the windows. Then I started the windows again and this time the windows will recognize and install the proper driver for the upgraded iPad2 to iOS5.

UGHHHHHH. Unbelievable. Please fix this Apple.

I found I was able to get around it too in a different way. I found if you disable the usb hub device in device manager, plug in your iphone or ipad while it is disabled, then enable the usb hub in device manager it works fine. So I actually ended up writing a little script with an icon on my desktop that I just double click when I connect the iphone and it quickly disables and reenables it for me. I am still not exactly happy with this solution either.

Thanks for this. I knew that this problem just wasn't mine. Almost a year after you posted this, I was experiencing the same problem. After calling Apple and uninstalling and reinstalling, the problem of my iPad2 not being recognized on my computer, persisted. After reading all the answers on this question, I went to my "Devices" on my laptop (I do not own a tower type computer, only a laptop), and saw that there was a yellow yeild like sign on my iPad. I right clicked on the icon and asked for a troubleshoot. It did and suggested a fix. I said yes, and voila, an updated USB driver was installed. Now my iPad is recognized, and I can finally save my pics to my computer. That opens a whole new can of worms, though. How to easily save pics from my iPad2, to my computer?