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"Error 3173 iPhone could not be restored"

Received following error on my iPhone 3GS when upgrading to iOS 5 "The iPhone could not be restored. An unknown error occurred (3173)"

how do I fix this issue? Any one get this same error? I searched & didn't see others mention this error

Thxs

iPhone 3GS

Posted on Oct 12, 2011 5:08 PM

Reply
15 replies

Oct 12, 2011 8:09 PM in response to Tjhannan

I've been getting errors all day, from 3004 to 3194, and several in between... - my problem went a step further though, when it asked to Upgrade to iOS 5, I agreed, and it said was backing up my phone as usual, but then it had an "error" - and then it Said it couldn't back up ((-50)) and asked if I wanted to continue. I pressed cancel, and then checked out my phone, which, for some reason, was reset to factory settings. ALL pictures and videos I just shot that day (minutes before I hooked it up to my computer actually) were gone. As was my apps, music, movies, etc... But those are all retrievable, so, no biggie there...


...ANYWAY, after four hours of wondering what to do, scouring the web to see if I can retrieve my media (to no avail...) I did the unthinkable - I called tech support. The woman was trying to be helpful and patient, but nothing came of it. Then, I was transferred to a "leader" - who was trying his best too, but he kept alluding to the idea that it was my "PC's" fault...either a firewall, or a anti-virus program ... Or the USB port I was using... Nothing tangible though... So he had me do a hard reset... Which then put my phone into recovery mode - the first logo you see when you get an iDevice (the picture of the USB connecting to the iTunes logo) - and we weren't able to get it to do anything after that... So, after about 45 minutes with him, I just graciously opted out of any other ideas and took my problem to the street... Or, google, as it were, and found that if your phone is in constant recovery mode, then download an app called tiny umbrella .... Totally 3rd party, but after just four simple clicks - my phone was out of recovery and completely usable again. I tried the update one more time, but still nothing, same error codes, same waste of time...


But, that's my story of the day... Hope it helped, or if anything, hope it entertained :)

"Error 3173 iPhone could not be restored"

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