Lost Purchased Ringtones with iOS 5

Just tryed Stevecarroll74's suggestion it worked. All I had to do was uncheck the purchased ringtone under my iphone when plugged into itunes. Then delete the ringtone out of my itunes libary don't move it to trash though. Then go into finder under music,itunes,itunes music,ringtones and find it again then drag and drop back into libary under ringtone. then go back into my iphone while its still plugged in to itunes and sleect it and sync. Then it worked!

The Ringtone tab in iTunes is also listed on the top header.....Summary/Info/Apps/Ringtones....etc.

Thank you!!

I had a similar problem with my custom ringtones appearing to sync, but they weren't showing up in the ringtone list when I went to add them to a contact. They were working fine before upgrading to iOS5. Turns out the ringtone I was trying to add had a file suffix of ".m4a". I found instructions on another website to change the suffix to ".m4r" for ringtones. So I unchecked that ringtone, synced, renamed the file, checked it again and then resynced. That finally worked. I don't know why the m4a suffix worked fine for me in iOS4 but not iOS5...

To see what type your file is, go to iTunes, select Ringtones on the left-hand side, right-click on a ringtone and select "show in finder" to see the original file. Hope that helps someone!

I have tried all of these without success. This is what is happening with my system. I have a MacPro and an iPhone 4. I have a ringtones in the library and when I click on them, they are all there. There is no ringtone folder within the device (iPhone). When I click on the iphone device, ringtones show up on the top. when I click on ringtones at the top, the page comes up showing a box to check to sync the ringtones. When I check the box to sync the ringtones and select all ringtones, no ringtones are shown but to the right it indicates that ther are 210 ringtones. At the bottom right the only option is "REVERT." "APPLY" is grayed out and is not selectable. When I check select "Selected Ringtones," it shows the ringtones and the ones that are checked that I want to sync over to the iPhone. However, REVERT is the only option. When you het REVERT, the yellow capacity bar is reduced and the screen with the checked ringtones disappears, the ringtones do not sync. Everytime SYNC appears at the bottom right of the screen, it is non-selectable. I don't get the REVERT.

Thank you so much for sharing this idea - after many frustrating hours of trying various fixes, this worked perfectly.

In case someone is still struggling with this, perhaps the following will work (it did for me). This assumes you have an iPhone 4 with newly downloaded iOS5 and connect it to a MBP w/ Snow Leopard (latest version of this OS).

1) connect iPhone to the computer

2) launch iTunes & let the computer do its initial sync'ing thing

3) click on the name of your iPhone under the Devices section on the left

4) when you select your iPhone on the left, on the right, you should see an image of your iPhone

5) above the image of the iPhone, select Ringtones

6) uncheck the Sync Ringtones box, uncheck the Ringtones listed below the "Selected ringtones" button, when that button is selected
7) in the grey area at the bottom of the window click on Apply, then Sync (Note: you are sync'ing to REMOVE the ringtone first. As long as the ringtone is in your Library of Ringtones (see Library, Ringtones, above devices on the left), then your ringtones are not actually lost.)

6) re-check the Sync Ringtones box, select the Selected Ringtones button, check the Ringtones you want to add, then click Apply at the bottom, then Sync again.

This should re-establish the path to the ringtones on your iPhone.

Hope this helps!

The problem I have is that I keep getting "REVERT" in the bottom right box where "SYNC" and "APPLY" is. However, SYNC and REPLY are there but not accessible.

I manage all my content manually and had the same issue. to get around it I deleted the ringtones from both the ringtone folders in iTunes for the phone and itunes (left-hand side menu), then I dragged the rintone to the itunes ringtone library, and then from there dragged to the iphone.

hope it helps.

THANK YOU!!!!

Thank you....that fixed my ringtones! 🙂

Just wanted to add my words of thanks. Although note that my solution seemed to be a combination of some of the ones listed here. First of all, for those of us non-techies, when people refer to the tabs at the top and say to click on the ringtones tab, you have to first click on your iphone in the left panel to even see these tabs. That part took me awhile to figure out! My sync ringtones button was already unchecked, so I had to check it, say okay when it told me it was going to delete everything (because everyone on here says it's okay), and wait while it deleted my ringtones. Then I did the drag and drop as previously described by others. Thought all was well, but just checked my phone and it DID delete all my music after all. So I guess my solution isn't quite the best. 😕 Now gotta go fix that problem. Good luck!!!

I fixed my problems that I outlined above. Sometimes something simple can solve a problem. The ringtones were about to drive me nuts. After many hours of frustration and trying everyone else's fixes, I decided to turn off my Iphone completely and turn it back on. To my surprise, it allowed access to the "apply" and "sync" button and I did the normal sync actions and all of the custom ringtones appeared on the Iphone. When all else fails---RESTART.

Thank you very much, this has worked after a lot of sleepless nights, thank you again

Thanks Steve!