13 Replies Latest reply: Apr 11, 2015 10:12 PM by seclovestokyo
contegni Level 1 Level 1 (0 points)

I am trying to update my GSM iPhone 4 to iOS 5. It successfully downloaded without issue. When I try to update my device, it goes through the installation process but I get the following message: "The iPhone "iPhone" could not be restored. An unknown error occurred (14)."  This has occured at least 30 times over the past two hours. My phone is bricked an unusable. Does anybody know how to get around this?