westside03
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Q: sim card not valid after update to ios 5

just updated to iOs 5 on an AT&T iphone 4....says sim card not valid

Dell, Windows XP

Posted on Oct 12, 2011 6:16 PM

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westside03

Q: sim card not valid after update to ios 5

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  • by Bill1978,

    Bill1978 Bill1978 Oct 12, 2011 6:46 PM in response to westside03
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    Oct 12, 2011 6:46 PM in response to westside03

    Same problem have called AT&T & Apple with no luck. AT&T offered me a new phone just not an Iphone lol.

  • by joicey,

    joicey joicey Oct 12, 2011 6:48 PM in response to westside03
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    Oct 12, 2011 6:48 PM in response to westside03

    hiya west side, ive just got the same thing i tried updating my iphone 4 and now its saying "THE SIM CARD INSERTED IN THIS IPHONE  DOES NOT APPEAR TO BE SUPPORTED" My phone is my business one and it has the orignal sim in it. now my phone is locked!!!!!! Apple fix this

  • by achupp,

    achupp achupp Oct 12, 2011 8:13 PM in response to westside03
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    Oct 12, 2011 8:13 PM in response to westside03

    same here.  iOS 5 upgrade and aftter I did this it says the SIM card is not valid.  It is valid I know because I have been using it for over a year.

  • by jmliwanag,

    jmliwanag jmliwanag Oct 12, 2011 8:50 PM in response to westside03
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    Oct 12, 2011 8:50 PM in response to westside03

    Are we suppose to go to our carriers and make them give us a new simcard or go to apple store?

  • by rossneufeld,

    rossneufeld rossneufeld Oct 12, 2011 9:36 PM in response to westside03
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    Oct 12, 2011 9:36 PM in response to westside03

    I got BELL with same issue, this is my first non-JB iphone and I must say if apple updates are like this i'll be switching, just lost all my photos and the "apple genius" refuses to swap my phone stating that this issue "happens to some users, wait for a update from apple in the next few days" - My business phone, for business isn't working because of an update! now I must wait for another update to fix the update? this is sounding like MS.

  • by andyfrombishop auckland,

    andyfrombishop auckland andyfrombishop auckland Oct 13, 2011 12:55 AM in response to westside03
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    Oct 13, 2011 12:55 AM in response to westside03

    Certainly not a US issue, happen to me (UK) waiting for O2 store to open. After speaking to their tech support, it was clear they are aware of issue, offered to send sim, but cannot wait 2/3 days for replacement.....

  • by petecaswell,

    petecaswell petecaswell Oct 13, 2011 1:16 AM in response to westside03
    Level 1 (0 points)
    Oct 13, 2011 1:16 AM in response to westside03

    Same here on orange (UK)

  • by ezefromlondon,

    ezefromlondon ezefromlondon Oct 13, 2011 1:25 AM in response to westside03
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    Oct 13, 2011 1:25 AM in response to westside03

    Same thing happened to me in the UK, I'm on orange. On the phone to them now.

  • by Joemachn,

    Joemachn Joemachn Oct 13, 2011 1:27 AM in response to westside03
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    Oct 13, 2011 1:27 AM in response to westside03

    Same issue here in UAE, i am using Etisalat SIM(GSM), what is going on?! SIM not valid? I was using the same SIM before it upgrade to iOS 5, and it was fine! please help me APPPLE, a HUGE BUG you have in your iOS 5, FIX plz!

  • by andyfrombishop auckland,

    andyfrombishop auckland andyfrombishop auckland Oct 13, 2011 1:35 AM in response to andyfrombishop auckland
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    Oct 13, 2011 1:35 AM in response to andyfrombishop auckland

    Now an update..... Tried new sim DID NOT WORK - SAME ISSUE. Now informed cannot go back to IOS4

    Life is too short....

  • by kamran.ansari,

    kamran.ansari kamran.ansari Oct 13, 2011 4:09 AM in response to westside03
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    Oct 13, 2011 4:09 AM in response to westside03

    i was using a sim card in my 3GS at ios 4 but after updating to ios5, itunes saying there is no sim card in your iphone plz insert a sim card.... now what is this ********?????

    can any one help plz

  • by hkingkong,

    hkingkong hkingkong Oct 13, 2011 5:22 AM in response to westside03
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    Oct 13, 2011 5:22 AM in response to westside03

    My wife's iphone 4 has same problem. In hong kong. I suspect it is those older baseband?  She tried restoring and rebooting.  I am very disappointed in Apple.  This is a major screw up. I am glad I didn't restore mine yet.

     

    I think they should let people downgrade os. I understand they don't want people downgrade and jail break but the reality is if your latest OS is not working, u gotto have a backup plan. 

     

    Come on Apple this is a software issue. Quick patch needed right now otherwise people can't make calls on their phones!!

  • by andyfrombishop auckland,

    andyfrombishop auckland andyfrombishop auckland Oct 13, 2011 5:39 AM in response to kamran.ansari
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    Oct 13, 2011 5:39 AM in response to kamran.ansari

    A further update, after being told to put phone in recovery mode - done that tried again.....Guess what

    SAME ISSUE

  • by andyfrombishop auckland,

    andyfrombishop auckland andyfrombishop auckland Oct 13, 2011 6:19 AM in response to andyfrombishop auckland
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    Oct 13, 2011 6:19 AM in response to andyfrombishop auckland

    Just to make sure it wasn't a PC/Mac issue I have tried the following on each of 2 different windows PC's and a Mac & a MacBook Pro:

     

    New installation/download of the Software update for iPhone 4, and each time putting the phone into recovery mode. I have also been using a new micro sim from O2 - obtained first thing this morning.

     

    You do the maths on how much time this has taken, and guess what it still doesn't work....!

     

    This has to be the most direct way of getting someone to upgrade to a new phone - the day before a new iPhone comes out - coincidence.......hmmm.

     

    Just as a point of interest the iPhone was replaced in May this year, so is relatively new.

     

    I do find it had to believe that there is no word from Apple as to the reason &/or a resolution.

     

    COME ON

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