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Issue with iCloud and PC Outlook 2007 Contacts

Hey,


So I finally managed to update to iOS 5, and it's fun playing around and learning the new things, but I already got issues. Minor, but still a nuissance.


Once synced, My Outlook Calendar became duplicated, and with the slide down tab started showing double notifications.


My bigger issue is with how it's syncing with the Contacts. It emptied the Main Contact folder into an iCloud Contact folder; fine. However, the Contact Cards would sync perfectly with the original Outlook Calendar, insterting birthdays and everything. Now, any NEW birthday that I try to add to a new contact, it won't show up on the iCloud calendar, without selecting "show birthdays". I find this redundant since it now makes double birthday reminders when for those already saved from before the iOS upgrade.


Why is this happening? Why can't I just continue using the Outlook Contact cards the same way, and have them load the same way? Why can't I just add them to the iPhone contact slot, and have them show up WITHOUT selecting the birthday calendar?


Thanks.

iPhone 4

Posted on Oct 12, 2011 6:16 PM

Reply
16 replies

Apr 25, 2017 12:02 PM in response to mczurma

I have that problem almost every time I update iCloud and sometimes even when I update itunes. The solution is pretty simple. Go to your icloud drive icon (mine is in hidden icons on the bottom right of my laptop), right click on the icon and open "icloud settings". Sign out, then sign back in. It will re-sync the items you check and you will have your contacts listed again in Outlook 2007. Make sure you select "contacts in cloud" under your email contacts tab; or under tools, select "address book" make sure you have "icloud" in the window.

Oct 13, 2011 2:11 PM in response to mczurma

dsnFL & Tom Sipe


To put them BACK to Outlook Contact folder, and OUT of the iCloud contact folder, it's as simple as a CTRL+A, and drag into appropriate folder.


This method removes from iCloud Folder, and puts in Regular Folder, but I don't know if it's the right way of doing it. Cause now, I can't bring them BACK into the iCloud folder... I don't know what the deal is, it's very confusing.


Currently, they're back in the Contact folder, and my iCloud Contact folder (in Outlook) is empty. But on iCloud.com, they're all there.

Oct 13, 2011 2:12 PM in response to mczurma

dsnFL & Tom Sipe


To put them BACK to Outlook Contact folder, and OUT of the iCloud contact folder, it's as simple as a CTRL+A, and drag into appropriate folder.


This method removes from iCloud Folder, and puts in Regular Folder, but I don't know if it's the right way of doing it. Cause now, I can't bring them BACK into the iCloud folder... I don't know what the deal is, it's very confusing.


Currently, they're back in the Contact folder, and my iCloud Contact folder (in Outlook) is empty. But on iCloud.com, they're all there.

Dec 24, 2011 10:40 AM in response to mczurma

This happened to me because I cleared out my iCloud contact folder with drop and drag back to PC Outlook (2007), but you are right. I can't get the contacts to show up in the PC Outlook Cloud again. The problem is I am concerned that any changes to my contacts in iCloud on any other device will not show up in the PC Outlook contacts. I guess I want to get the contacts to show up on the PC again as in the Cloud. I would actually like them in both places and to update simultaneously. Any suggestions?

Dec 25, 2011 7:08 PM in response to Anonimee

I don't have any suggestions for you, as I just gave up, reset my device, and restarted everything.


The drag and drop didn't work very well, but I just learnt to use the additional iCloud contact section in my Outlook Contacts, and not the original contacts.


Hopefully apple decides to fix for better intergration, as right now it's a double entry and not really convenient.

Jan 12, 2012 11:58 AM in response to mczurma

Does anyone have this problem?


When I close the Outlook 2007 application and re-open it, often my iCloud contacts and task folders are empty. They are still in iCloud, but just disappear on my PC (Windows 7). Refreshing iCloud does not help, nor does clicking on the iCloud folders. If I close and open Outlook again, they eventually reappear, although it sometimes takes several attempts. Needless to say, this is frustrating and time-consuming.

Jan 20, 2012 10:52 PM in response to judith47

Yeap same thing is happening to me. It shows I have 531 contacts but displays nothing and when i search they are not there either. iCloud is very frustrating. All was working when before I went on a business trip. I turned my laptop off for a week and when i returned its gone wrong. Whats more i created a contact this morning and saved t to iCloud contacts and i can't see that on either. I have closed and opened outlook 7 times now and still no contacts and also rebooted my machine. Apple need to fix these bugs. iCloud could be great if it worked.

Apr 25, 2012 2:15 PM in response to mczurma

Win 7, Outlook 2007 iPhone 4S

The major issue after reading 100's of posts is this. iCloud sync creates new contacts and calendars (populated with the Outlook current default contact and calendar info then deletes the folders-check outlook trash to recover). This works if you never use Outlook because Outlook is always using the default folders for lookups, saving, etc. and the data from those folders have been deleted.

- double clicking on an email address never finds anyone b/c its in the icloud contact folder

- accepting a calendar invitation works...but puts it in the default calendar which iCloud never looks at.

- reminders can't be used in the non-default calendar on the PC.


I think...if MS allowed you to select which file your default contacts, calendar were in...independently from your default email pst...Outlook could perform in sync with iCloud. Nutty implementation by Apple though.


I'm restoring everything back to the way it was...in addition now I'm also getting duplicate appointments on the iPhone (home, office).

Jun 23, 2012 7:44 PM in response to CWTerry

I had all the same problems described. Some problems disappeared when i set up a new IMAP email account in Outlook. while calendars and contacts did sync better i had a whole heap of new problems. My Outlook went crazy in creating all kinds of new folders, calendars, double contacts PLUS i could not access my downloaded emails when offline (cuz they're not really downloaded).

basically, this program, iCloud is not meant for pc users. It's a dog.

Nov 17, 2012 8:51 AM in response to mczurma

One morning I got up to text my friend to wish him and his family a nice & safe trip and realize no contacts!!!!😠

I’m a PC guy and iPhone 5 is my 1st apple device, when i download icloud 5 days ago everything was fine until all the contact disappeared from outlook 2007. So I Control + A so I put them BACK to Outlook Contact folder, and OUT of the iCloud contact folder, like mczurma suggested.

To avoid getting double notifications go to your iPhone settings in iCloud make sure contacts is set to OFF. This means icloud wont schync with outlook…so far it’s been working 😀

Jun 3, 2013 1:20 PM in response to CWTerry

CWTerry articulated my problem perfectly - I can't make iCloud my default for calendar and contacts while still "living" in Outlook 2007 on my PC. And I only care about iCloud because iTunes stopped synching Outlook Calendar and Contacts to my iPhone. There's got to be a Grand Unifying Synchong Solution for those of us reliant on Outlook AND our iPhones.


Is that Solution out there yet? Anyone...?

Issue with iCloud and PC Outlook 2007 Contacts

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