Previous 1 2 Next 28 Replies Latest reply: May 13, 2012 3:54 AM by Ryouserious Go to original post
  • Peatree2 Level 2 Level 2 (465 points)

    I have the same dilemma as you! My home computer isn't available... Does anyone have a solution?

  • c64wood Level 1 Level 1 (0 points)

    I'd wait to do your iPad when you get home.  Just my 2 cents.

  • Peatree2 Level 2 Level 2 (465 points)

    I would too, but my home computer isn't working, and won't be working for like a month or two... But I really want iOS 5 now. Any ideas on how to do this on a second computer?

  • PittsburghPro Level 1 Level 1 (0 points)

    If the apps are still in iTunes, go to the "apps" tab that's visible when your iPhone is connected to the computer and make sure that "sync apps" is checked.

  • iphoneuserfromspokane Level 1 Level 1 (0 points)

    I had the same problem.  Power off your phone and when you restart it go to the app store.  Hit updates and then purchased and then all and there they are.  On the right is a cloud with an arrow hit that and they will hopefully download.  Mine did and I hope yours do as well.  Good luck

  • Jasmin.Rose Level 1 Level 1 (0 points)

    When I do this will I loose all of my pages and keynote presentations? And my app progress, "So if I do this, will I lose all my app progress too? I don't want to start Angry Birds over!  Please help!" - Peatree2

  • Jasmin.Rose Level 1 Level 1 (0 points)

    Because my iPad is a school issued one, Pages, Keynote and a number of others aren't in my iTunes they were already on the iPad2 before they were issued to the students,

  • marios tico tico Level 1 Level 1 (0 points)

    Did all that you describe, however when choosing the third option (restore from itunes), the restoration kept bringing up errors.

    The setup froze and only setting up as new phone was possible.

     

    I am now trying to restore from my last backup and it keeps failing!

    So all my data is lost...

     

    Any remedy for this? Please?

     

    I have work photos and finance apps that I have to restore or I might lose my job!

     

    I didn't unplug early and did back-up prior to update..

  • loufrommendham Level 1 Level 1 (0 points)

    Your post is very helpful, but did not work in my case.  I updated my iPad 2 to iOS 5 starting around 2 pm yesterday (unaware of the backup feature prior to updating), and did not unplug it until about 8 pm after 2 hours on the phone with 2 very nice Apple support techs.  But my apps and data, and photos and music are still all gone (from the iPad).  The photos and music I'm not so worried about, because I can get back from elsewhere on my computer...(although this is extremely annoying).

     

    We tried everything from restore from backup to revert to even copying the backup files out of their system folder to make sure they weren't corrupted.  Nothing got the data in my apps back, most importantly all of the usernames and passwords for every website I use, including all financial websites, from my Keeper Data Vault app.

     

    The main problem seems to be that all of the apps I have purchased (30) do not show up in either the iPad app sync screen when it is plugged in OR the iTunes Store purchased apps screen.  10 are missing.  They only ALL show up on the iPad App Store "purchased" tab, on the iPad itself.  Even the techs could not understand this. (yes, they were all purchased with the same Apple ID).  So when I redownload them from the iPad App Store, they are like new with all data missing.  Even if I try to restore from a backup after that, which the tech thought would bring back my data, since in theory my data should be stored in my restore file, there is still no data.

     

    Any ideas?

  • Phil M2 Level 1 Level 1 (105 points)

    If you backup your entire computer on a regular basis, it might be possible to retrieve one of your previous iPad backups made before you installed iOS 5, but I don't know if you could use it for a new restore that would include everything you lost.

  • MemphisTomC Level 1 Level 1 (0 points)

    I have a related but different problem and would appreciate any help.  My wife updated her gen 1 iPad to iOS5 but in the process filled up the disk on her hard drive so it could not finish her restore of all the apps, photos, documents, etc.  Unfortunately the iPad had not been backed up before starting the upgrade.

     

    I tried various things to reduce the data on the hard drive or replace it entirely - the 2nd drive wound up crashing!  Eventually I just got rid of more files and had enough room to finish the restore - or so I thought.  For some reason I don't understand it couldn't finish although there was enough disk space now.

     

    I decided to do a regular restore and that seemed to work fine-or so I thought.  Now the problem-my wife had a drawing program and a writing program with significant work done in both.  Even though the apps are now back, the files are not.

     

    Is there somewhere on the computer's hard drive where a copy of those types of files would have been placed as part of the upgrade process?  If so, where?

     

    The iPad is now set to back-up to the Cloud.  Is it possible to look at the contents there and see if those files were backed-up there during the upgrade process?

     

    thanks in advance for any help you can provide.

     

    Tom

  • cynthiafromcortland Level 1 Level 1 (0 points)

    I had a similar problem.  Synced phone w/ ios5 and all ipad apps disappeared.  followed the advice to

    1) power down device

    2  restart and go to app store:  purchased.

    3) apps were there (new phone apps and old purchased and free apps for ipad).  I downloaded all to my ipad.

    4) as someone observes, the organization in folders is lost. 

     

    Please apple fix this so-called syncing process!

  • King_Penguin Level 10 Level 10 (105,385 points)

    These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).

     

    If the apps were on your computer's iTunes then did you try restoring to your last backup ? The apps (and your synced media content) need to be on your computer's iTunes for a restore to work fully, as a backup doesn't contain the actual apps, just their content and settings.

  • Ryouserious Level 1 Level 1 (5 points)

    You, sir, are a scholar and a gentleman. You solved the problem for me why everything else synced when updated iPad to ios5 except for my apps.  Indeed, upon selecting my ipad in itunes then finding the "Apps" tab, I find the "Sync Apps" option needed to be checked. 

     

    God bless you. And if you don't believe in God, then may you at least be served excellent coffee...and if you don't drink coffee, then whatever floats your boat I hope will float it that bit higher.  In short..thanks.

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