iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

Ive upgraded all my software, OSX, iOS 5, new iTunes, etc. Now, whenever I try to sync my phone, either via WiFi or USB, I get stuck on the last stage that says, "Syncing Genius Data to Iphone (Step 7 of 7) - Waiting for items to copy". It won't complete the sync. Whats up???


Also, not all of my previous Ringtones will upload, so I cant use them. HELP!

iPhone 4, Mac OS X (10.7.1)

Posted on Oct 12, 2011 6:18 PM

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301 replies

Oct 15, 2011 9:22 AM in response to matobii

I'm having the same problem with it hanging when trying to sync my ipad2. I did not have this problem yesterday with my iphone4S.

I've tried:

turning off genius

emptying cache on mac & ipad

unchecked music, movies, tv, photos

restarting mac/rebooting ipad2 after all of the above and retrying to sync

let it sync overnight - was still hanging this morning

turned off wifi sync


it hangs on:

applying changes

syncing artwork

copying

- whichever the last step is basically


I'm afraid to update my ipodtouch to iOS5 now; I've wasted 24 hours micromanaging updates and syncing. SRSLY ***.

Oct 15, 2011 10:59 AM in response to Nader H

Nader H's approach worked for me.


I did not disable iCloud, but did disable wifi sync, and backed up to iTunes.


I removed all ringtones, music, podcasts, and books (already had no photos). I left all the apps on.


I backed up again and did a restore, then added one at a time ringtones, music, podcasts, and books, synching between each step. Everything synched in a reasonable amount of time (~30 minutes for the larger components like music).


Then after synching via USB a few more times for good measure, I enabled wifi synching. That completed really quickly now.


I also re-enabled backup to iCloud, and it only took a minute to update a backup it found there from yesterday.


For me, the endless synching issue is resolved for now.

Oct 15, 2011 10:40 PM in response to torana355

For me it stuck on syncing videos from my iphoto library. And only solution is to uncheck "include video" under photos tub in itunes. I try everything but never sucsseed. Any workaround for this?

And may be anyone knows how to redownload ios5 ? Because it seems when i do restore procedure, it restores from the previos downloaded pakege, that may be broken.

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iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

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