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iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

Ive upgraded all my software, OSX, iOS 5, new iTunes, etc. Now, whenever I try to sync my phone, either via WiFi or USB, I get stuck on the last stage that says, "Syncing Genius Data to Iphone (Step 7 of 7) - Waiting for items to copy". It won't complete the sync. Whats up???


Also, not all of my previous Ringtones will upload, so I cant use them. HELP!

iPhone 4, Mac OS X (10.7.1)

Posted on Oct 12, 2011 6:18 PM

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Question marked as Top-ranking reply

Posted on Oct 12, 2011 7:40 PM

I have the exact same problem - updated to ios5 and iTunes 10.5 today and now can't complete a sync because it's wating to genius items to copy. Kind of frustrated.

301 replies

Oct 15, 2011 9:22 AM in response to matobii

I'm having the same problem with it hanging when trying to sync my ipad2. I did not have this problem yesterday with my iphone4S.

I've tried:

turning off genius

emptying cache on mac & ipad

unchecked music, movies, tv, photos

restarting mac/rebooting ipad2 after all of the above and retrying to sync

let it sync overnight - was still hanging this morning

turned off wifi sync


it hangs on:

applying changes

syncing artwork

copying

- whichever the last step is basically


I'm afraid to update my ipodtouch to iOS5 now; I've wasted 24 hours micromanaging updates and syncing. SRSLY ***.

Oct 15, 2011 9:33 AM in response to alissafromdouglas

With my iPod Touch, I found that ejecting it in iTunes gave a warning, but did not seem to negatively affect anything. I.e., the artwork is all there, and it seems that everything else is. It certainly is a but, but interrupting it didn't hurt it.


Understand, I did this when I felt it had sat their doing nothing for anough time. 🙂



-fred

Oct 15, 2011 10:59 AM in response to Nader H

Nader H's approach worked for me.


I did not disable iCloud, but did disable wifi sync, and backed up to iTunes.


I removed all ringtones, music, podcasts, and books (already had no photos). I left all the apps on.


I backed up again and did a restore, then added one at a time ringtones, music, podcasts, and books, synching between each step. Everything synched in a reasonable amount of time (~30 minutes for the larger components like music).


Then after synching via USB a few more times for good measure, I enabled wifi synching. That completed really quickly now.


I also re-enabled backup to iCloud, and it only took a minute to update a backup it found there from yesterday.


For me, the endless synching issue is resolved for now.

Oct 15, 2011 10:40 PM in response to torana355

For me it stuck on syncing videos from my iphoto library. And only solution is to uncheck "include video" under photos tub in itunes. I try everything but never sucsseed. Any workaround for this?

And may be anyone knows how to redownload ios5 ? Because it seems when i do restore procedure, it restores from the previos downloaded pakege, that may be broken.

Oct 16, 2011 12:10 PM in response to matobii

iMac 27" 3.1Ghz i5

OS 10.7.1

iTunes 10.5

iPhone 4s 64GB

iOS 5


I was getting stuck and I didnt want to wait anymore and I found this thread...I didnt want to restore and re-sync...


So I tried this...


Click on iPhone to the left of itunes..

Select music tab

Added one more artist

Clicked apply and presto!


It looks like album art and genius stuff was stuck....


Enjoy!!! 😉

iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

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