matobii

Q: iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

Ive upgraded all my software, OSX, iOS 5, new iTunes, etc.   Now, whenever I try to sync my phone, either via WiFi or USB, I get stuck on the last stage that says, "Syncing Genius Data to Iphone (Step 7 of 7) - Waiting for items to copy".   It won't complete the sync.  Whats up???

 

Also, not all of my previous Ringtones will upload, so I cant use them.  HELP!

iPhone 4, Mac OS X (10.7.1)

Posted on Oct 12, 2011 6:18 PM

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Q: iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

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  • by texfla,

    texfla texfla Nov 14, 2011 12:22 PM in response to matobii
    Level 1 (0 points)
    Nov 14, 2011 12:22 PM in response to matobii

    At last!! Today's update of iTunes fixed this issue for me. 10.5.1 Yay!!!!

  • by Jim McDonough,

    Jim McDonough Jim McDonough Nov 14, 2011 1:23 PM in response to texfla
    Level 1 (35 points)
    Nov 14, 2011 1:23 PM in response to texfla

    Not for me. Still sticks syncing my iPad. At step 7, waiting for changes to be applied.

     

    Updated:  Killed iPad sync, tried it again, let it sit there. It eventually started syncing Genius data (not sure what that is). I went into Store and turned off Genius (don't remember turning it on).

     

    Sync completed.

     

    I agree with the post just below mine about the complexity.  You get Apple products because they are simple, elegant, and work.  All this extra crap is just . . .  crap!

     

    Message was edited by: Jim McDonough

  • by cant think of an alias,

    cant think of an alias cant think of an alias Nov 14, 2011 1:19 PM in response to texfla
    Level 1 (0 points)
    Nov 14, 2011 1:19 PM in response to texfla

    Made no difference to mine. Still stuck at "step 8 of 8 - waiting for changes to be applied". Did you do a reset prior to or after upgrade ?

     

    This is not on Apple. If i wanted this much involvement in making my electronic devices work, then i would have bought a PC and an Android. I have a housefull of Apple products that may well be changed out for non-Apple products if these annoying problems persist.......

  • by brndnfromny,

    brndnfromny brndnfromny Nov 14, 2011 2:28 PM in response to cant think of an alias
    Level 1 (0 points)
    Nov 14, 2011 2:28 PM in response to cant think of an alias

    I did do a restore before I deleted the iphone photo cache.  But the new itunes update seems to have fixed the problem

  • by sarahfromoak ridge,

    sarahfromoak ridge sarahfromoak ridge Nov 14, 2011 7:51 PM in response to matobii
    Level 1 (0 points)
    Nov 14, 2011 7:51 PM in response to matobii

    I took someone's advice from this thread and deleted my voice files - it worked in about 2 seconds! Thank goodness!

     

    Thank you so much, voice-file suggestion poster!!!!!!!

     

    Come on, Apple, fix this glitch for us!!

  • by iccaprar,

    iccaprar iccaprar Nov 14, 2011 11:03 PM in response to matobii
    Level 1 (0 points)
    Nov 14, 2011 11:03 PM in response to matobii

    Without any change on my iPhone, I installed the iTunes update (10.5.1) and sync works perfectly now. It seems to have been stuck into copying artwork for some video files (as this is what it synched now in the last step).

     

    All good here now. Thanks Apple for fixing this issue.

  • by boblada,

    boblada boblada Nov 14, 2011 11:46 PM in response to matobii
    Level 1 (0 points)
    Nov 14, 2011 11:46 PM in response to matobii

    recently my iPh4 received an automatic software update through iTunes installed in my laptop. iPh4 is behaving weird since then. why I used the word 'weird' because it calls the number in ph directory by itself and sends out messages to multiple tel nos and also restricts using applications such as Skype, oovoo, weather clock, radio etc., i called the service provider in my location and took the phone to Apple's authorized dealer to fix it. they checked and asked my permission to 'reset' which they did and I was hopping to get it initialized with iOS4 (original software). unfortuantely they did a soft reset to apps and programs installed and the repair center told me iOS can not be reversed, it can only be updated with advanced version. is that true? i just want to go back to my original software which was working fine with all the apps i installed before. i nearly spent 3 wks working on this day & night. could any one help and throw some suggestion on how to get iOS4 software installed back in my iPh4 or any other software that could possibly fix the bugs and make the other apps work as normal?

  • by rogerfromsilverado,

    rogerfromsilverado rogerfromsilverado Nov 16, 2011 10:55 AM in response to Paul_chevyman
    Level 1 (0 points)
    Nov 16, 2011 10:55 AM in response to Paul_chevyman

    They need to fix this crap! I am having the same problem and It is anoying.

  • by maureenfromexeter,

    maureenfromexeter maureenfromexeter Nov 16, 2011 1:33 PM in response to matobii
    Level 1 (0 points)
    Nov 16, 2011 1:33 PM in response to matobii

    I've got the latest version of Lion, iTunes 10.5.1 and iOS 5.0.1 and STILL got the same problem!  I've turned off the Genius in iTunes and at least it's sped up a sync of any of my devices (iPhone 4 / iPad2 / iPod Touch 3rd Gen) to about 20 minutes rather than a whole night, but prior to iOS5 is only took a couple of minutes!  What's gone wrong?  Most of my photos won't sync.  iTunes continues to sunc after the sync has finished on the device and it has been disconnected.  I've had to delete iCloud as the constant wi-fi syncing clogged up my wi-fi and ate the batteries on my devices in no time at all.  Nightmare!

  • by sarahfromoak ridge,

    sarahfromoak ridge sarahfromoak ridge Nov 16, 2011 2:15 PM in response to rogerfromsilverado
    Level 1 (0 points)
    Nov 16, 2011 2:15 PM in response to rogerfromsilverado

    I only had this problem after I recorded some voice memos. Once I deleted those, everything was back to working just fine! I think somehow the voice memo files get stuck searching for artwork. Idek. I agree, apple needs to fix this asap!

  • by darrenfromplymouth,

    darrenfromplymouth darrenfromplymouth Nov 18, 2011 10:27 AM in response to matobii
    Level 1 (0 points)
    Nov 18, 2011 10:27 AM in response to matobii

    Like a lot of others, i've had this iossue ever since installing OS5 on my iPhone4, now it just doesnt conclude syncing & dont see why i should go through a restore only for it not to work!! Please sort this out Apple its driving me nuts, not what i expect from these products to be honest. Please help & fix this bug

  • by danielberlin,

    danielberlin danielberlin Nov 20, 2011 3:14 AM in response to brndnfromny
    Level 1 (0 points)
    Nov 20, 2011 3:14 AM in response to brndnfromny

    brndnfromny wrote:

     

    Worked immediately after I deleted these folders so best of luck

    Removing the folder "iPod Photo Cache", emptying the trash and re-syncing also did the trick for my iPad. Since I'm syncing photos manually (without iPhoto) from a local folder, the "iPod Photo Cache" folder was located in exactly this folder.

     

    Regards,

    Daniel

  • by Contradiction8,

    Contradiction8 Contradiction8 Nov 26, 2011 11:29 PM in response to matobii
    Level 1 (0 points)
    Nov 26, 2011 11:29 PM in response to matobii

    Thanks for all the input guys.  Just updating to the latest Itunes solved it for me

  • by joely jane,

    joely jane joely jane Nov 30, 2011 5:01 AM in response to matobii
    Level 1 (0 points)
    Nov 30, 2011 5:01 AM in response to matobii

    I just got off the phone with Apple support who were very helpful. I don't know why I didn't call them earlier. Also, because the fault is related to the update, the support is free and I didn't have to pay so I reccomend calling them because my iPhone 4 has finally synced after over a month of cancelling at the last step.

     

    What I did was:

    • Connect device and go on summary page.
    • Go to Options.
    • Select "Manually manage music and videos".
    • Select "Apply" or "Sync".
    • Then go to music, photo's etc and tick the boxes of what you want synced.
    • Select "sync".
    • Done!

     

    Thank you Apple Support!

  • by Cango_UK,

    Cango_UK Cango_UK Dec 4, 2011 6:39 AM in response to joely jane
    Level 1 (0 points)
    Dec 4, 2011 6:39 AM in response to joely jane

    I would advise anyone struggling with this, to also read this.

     

    https://discussions.apple.com/message/16914817#16914817

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