matobii
Level 1 (1 points)

Q: iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

Ive upgraded all my software, OSX, iOS 5, new iTunes, etc.   Now, whenever I try to sync my phone, either via WiFi or USB, I get stuck on the last stage that says, "Syncing Genius Data to Iphone (Step 7 of 7) - Waiting for items to copy".   It won't complete the sync.  Whats up???

 

Also, not all of my previous Ringtones will upload, so I cant use them.  HELP!

iPhone 4, Mac OS X (10.7.1)

Posted on Oct 12, 2011 6:18 PM

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matobii

Q: iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

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  • by kcuttsjr81,

    kcuttsjr81 kcuttsjr81 Oct 4, 2014 4:31 PM in response to matobii
    Level 1 (0 points)
    Oct 4, 2014 4:31 PM in response to matobii

    Here's what worked for me. I've had this issue a few times, between iOS 6-8 and iPhone 5S to 6 (just today with the new phone).

     

    FIRST - BACKUP FIRST

    1. Make sure your iPhone/iPad/iPod is backed up using iTunes. Use the cord (not WIFI).
    2. Be sure to "Transfer Purchases" as well.
    3. Sync and backup the device.

    NEXT - FIX MUSIC SYNCING ISSUES

    1. Now, in iTunes, highlight the device, click the "Music" tab, and uncheck (click to uncheck) the "Sync Music" check box.
    2. Sync again.
    3. Then, turn off the device and restart it.
    4. Also close iTunes and restart the computer.
    5. When everything is ready, open iTunes and Sync the device again.
    6. After this time, highlight the device in iTunes, click the "Music" tab, and check (click to check) the "Sync Music" check box.
    7. Uncheck all of the previous music items in the list below the check box. Try only one playlist, artist, or album in the beginning.
    8. Sync again and you'll see it works.

     

    Hope this works for you!

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