matobii
Level 1 (1 points)

Q: iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

Ive upgraded all my software, OSX, iOS 5, new iTunes, etc.   Now, whenever I try to sync my phone, either via WiFi or USB, I get stuck on the last stage that says, "Syncing Genius Data to Iphone (Step 7 of 7) - Waiting for items to copy".   It won't complete the sync.  Whats up???

 

Also, not all of my previous Ringtones will upload, so I cant use them.  HELP!

iPhone 4, Mac OS X (10.7.1)

Posted on Oct 12, 2011 6:18 PM

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matobii

Q: iTunes stuck on last stage of sync, "Waiting for items to copy", NEVER COMPLETES??

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  • by Paul_chevyman,

    Paul_chevyman Paul_chevyman Oct 17, 2011 1:58 PM in response to matobii
    Level 1 (0 points)
    Oct 17, 2011 1:58 PM in response to matobii

    Same problem here. Doesn't matter if I use the cable or wifi. It get's to the very last part of copying and just hangs there. Has anyone called tech support on this issue yet?

    Paul

  • by naturalucka,

    naturalucka naturalucka Oct 17, 2011 2:05 PM in response to Niloc_415
    Level 1 (0 points)
    Oct 17, 2011 2:05 PM in response to Niloc_415

    I'm wondering if it has anything to do with other software locking access to disk/files where iTunes keeps its library.

     

    Couple of times I got "Can't write to "disk"" something on cancelling sync at "Waiting for.." lock state.

  • by SFZero Daemon,

    SFZero Daemon SFZero Daemon Oct 17, 2011 5:03 PM in response to naturalucka
    Level 1 (0 points)
    Oct 17, 2011 5:03 PM in response to naturalucka

    Syncing my three-day-old iPhone 4S was stopping on the Genius step, so I disabled that, but no luck: now it's on Syncing Artwork when it gets stuck "waiting for items to copy".  I deleted the Album Artwork caches, but no luck.  I already lost some important to do list items in a restore / backup shuffle, so I'm not doing that again.

  • by cdeleeuw,

    cdeleeuw cdeleeuw Oct 17, 2011 6:02 PM in response to matobii
    Level 1 (15 points)
    Oct 17, 2011 6:02 PM in response to matobii

    I had one voice memo on my iphone and i deleted it. then it sync'ed properly.

  • by SFZero Daemon,

    SFZero Daemon SFZero Daemon Oct 17, 2011 6:28 PM in response to cdeleeuw
    Level 1 (0 points)
    Oct 17, 2011 6:28 PM in response to cdeleeuw

    Deleted my voice memos and all's well again!  Yeesh...

  • by Jobber,

    Jobber Jobber Oct 17, 2011 11:59 PM in response to Da Kid Jordan
    Level 1 (0 points)
    Oct 17, 2011 11:59 PM in response to Da Kid Jordan

    Thanks for posting your fix... I managed to fix my iPhone by following your instructions...

     

    Regards...

  • by ukmgranger,

    ukmgranger ukmgranger Oct 18, 2011 4:41 AM in response to matobii
    Level 1 (0 points)
    Oct 18, 2011 4:41 AM in response to matobii

    As with all others here, I am having the same problem.  I have now tried all suggestions bar a full reset on my iPhone4 and a full re-install of iTunes.  I really have no desire to do that though.

     

    I hope Apple has cottoned on to this and investigates the problem!

  • by SkyRat78,

    SkyRat78 SkyRat78 Oct 18, 2011 4:44 AM in response to matobii
    Level 1 (0 points)
    Oct 18, 2011 4:44 AM in response to matobii

    Tried everything listed above, restting, reinstalling, resyncing just music

     

    Solution

     

    1 - open voice memos app on iPhone (3gs ios 5)
    2 - delete all voice memos (you can copy them to yur computer hard drive/desktop before deleting if they're important)
    3 - resync iPhone in iTunes

     

    No more hanging on last task (5 of 5, 6 of 6, 7 of 7, whatever it happened to be)

     


    Now my phone syncs without hanging

     


    Hope this helps

  • by Suthran,

    Suthran Suthran Oct 18, 2011 6:40 AM in response to matobii
    Level 1 (0 points)
    Oct 18, 2011 6:40 AM in response to matobii

    Factory resetting the iPhone worked for me.

  • by breannarose,

    breannarose breannarose Oct 18, 2011 9:25 AM in response to matobii
    Level 1 (0 points)
    Oct 18, 2011 9:25 AM in response to matobii

    I had the exact same problem. I left my iPhone hooked up to iTunes via USB overnight. When I woke up in the morning, it was still there, "waiting for items to copy". After looking around at a few troubleshooting sites I decided to try a few things. I unplugged the phone, which automatically cancels the sync. THEN I went into the phone (Settings>General>iTunes Wi-Fi Sync), and CANCEL/TURN OFF the sync. I found that for the first sync, or reboot of your iPhone after the iOS 5 and iTunes 5 updates, it's better to do that straight through USB and not over WiFi at all. I was trying to do it that way, BUT even though I did indicate that I didn't want to sync over WiFi on iTunes, the phone was still set to do it that way, until I disabled it as described above. I hope this helps some of you. After you've done that, it would make sense to sync again straight through USB. I also have Genius turned off. Now, my sync takes a minute or two.

  • by KKfromYB,

    KKfromYB KKfromYB Oct 18, 2011 10:35 AM in response to matobii
    Level 1 (0 points)
    Oct 18, 2011 10:35 AM in response to matobii

    FWIW - after attempting to upgrade to iOS5 on two iphones and one ipad, I had the same problem with getting hung up at "waiting to copy items".  I *finally* just clicked the 'x' in the progress bar (stopping the sync) and then right-clicked on the device name and 'ejected' the device (which was necessary to really stop the sync-attempt). I rebooted computer, then device, plugged with USB, and when I went to each device I chose what I wanted to sync from the Summary/Info pages, and just synced --- everything went flawlessly after that!  FINALLY, all three devices are updated, upgraded, synced and I am FINALLY a happy clam.

     

    I can't believe we are left to fly blindly with all of this.

  • by Rafa Martín,

    Rafa Martín Rafa Martín Oct 18, 2011 10:42 AM in response to SkyRat78
    Level 1 (0 points)
    Oct 18, 2011 10:42 AM in response to SkyRat78

    Exactly THIS fixed my problem! Thanks a lot!

     

    Rafa

  • by Doddy46,

    Doddy46 Doddy46 Oct 18, 2011 5:45 PM in response to SkyRat78
    Level 1 (0 points)
    Oct 18, 2011 5:45 PM in response to SkyRat78

    This worked for me, was very annoying as have new albums to put on iphone...

     

    Cheers for the help 'skyrat78'

  • by Minime8786,

    Minime8786 Minime8786 Oct 18, 2011 8:00 PM in response to matobii
    Level 1 (0 points)
    Oct 18, 2011 8:00 PM in response to matobii

    I was having the same problem with my iPhone 4 and the new iOS 5 update but I just took all my music and ring tones and photos off and just synced the apps first then added ringtones then music then photos and synced one at a time. It seems they are having a bug with large portions of syncing that's why it gets frozen at the last processing stage.

    I hope that helps

  • by bandnuts,

    bandnuts bandnuts Oct 18, 2011 10:35 PM in response to matobii
    Level 1 (0 points)
    Oct 18, 2011 10:35 PM in response to matobii

    Fun and games is over...  I'm on the "I've tried it all and still have the issue" listing.  I have not done a full restore and reload, but shouldn't have to...

     

    Apple, what's up?    

     

     

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