Verizon iPhone stuck at activation after IOS 5 update

Question

Verizon iPhone stuck at activation after IOS 5 update

I just attempted to update my Verizon iPhone 4 to IOS5 and it is now asking be to activate it. The phone itself says "no service" (despite being in an area that normally has very strong reception) and attempts to activate over wifi fail. This isn't a Verizon problem, as my phone is still listed as activated on their site since I never deactivated it. I have attempted a reset but that left me in the same situation. This problem occured at the restore step of the process.

Does anyone know of a solution to this problem? Or at least something else I can try? Any help would be greatly appreciated.

iPhone 4

Posted on Oct 12, 2011 8:49 PM

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Answer 1

Oct 20, 2011 1:42 PM in response to purpleflavored

You sould take it to a verizon store. It is verizons problem, because Apple has nothing to do with the activation process of your phone. Verizon is currently having issues with activating iPhone and iPads running IOS5 within the device itself. I was told by Verizon they are working to fix the issues they are having, but it could take some time. You are better off going to the local Verizon store and getting the phone reactivated there, but they could probably help you over the phone, just don't bother hitting the button for prepaid Verizon when you call, because they will not be able to activate your phone.

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