I can't sign into iCloud via windows control panel

I have the same problem on my home PC, but it works fine on my work PC. Both are running Windows 7 64-bit.

I've tried turning off the firewall, rebooting, retyping my ID/PW multiple times. None of which work.

It seems like this forum topic is about a variety of iCloud log on problems. After flipping through several of the pages, I have seen several people posting that when they try to log in they just get a spinning progress wheel (although that wasn't the initial posters problem they described..). If the spinning wheel issue is the issue you are having, I posted a fix in a different forum post that I found that worked on my windows 7 64-bit desktop:

https://discussions.apple.com/thread/3811063?tstart=0

I was having same issue here (using windows 7 64-bit). iCloud control panel used to work fine for me before this last update, but then it stopped letting me sign in. After entering apple id and password, just hangs with the spinning progress wheel forever..

I tried uninstalling, rebooting, and then reinstalling the control panel, but still did the same thing. I also tried changing my iCloud password; new password worked fine for signing onto icloud.com and from my iPhone 4S but still not from the control panel. The strange part was let it would let me log into it with my wife's apple id ??

That got me experimenting some more and I realized that the control panel worked fine from a different user profile on my windows computer! After experimenting and nosing around in my profiles 'AppData' folder, I managed to get it to work again:

1. If you have iCloud control panel log in window open, close it
2. Copy this path to your clipboard:

   %userprofile%\AppData\Roaming\Apple Computer\Preferences

3. Goto start -> run
4. Paste the path and hit enter
5. From the folder that is opened, rename 'MobileMeAccounts.plist' out of the way (or you can delete it if want..)
6. Restart iCloud control panel and try logging on again. MobileMeAccounts.plist is regenerated the next time you sign out from control panel.

I'm guessing that somehow my (our) original MobileMeAccounts.plist has some sort of corruption in it, or maybe some log in attempt got hosed somehow and its preventing it from even trying? Who knows...

Hope it works out for you too!! ~~Corey

You too, my friend, you too. Before you go, though, let me throw this quote at you from the iTunes Match webpage, https://www.apple.com/itunes/itunes-match/

"With iTunes Match, all your music — even songs you’ve imported from CDs — can be stored in iCloud". So you see, despite it being, in one sense, a feature of iTunes, it is also, in another sense, a service provided by iCloud. I pay a yearly fee for my use of iTunes Match which is provided by something Apple likes to call 'iCloud'. So I think I'm not too far off.

But to go back to the solution- I just upgraded to Windows 8 and it started to work.

Csound1 wrote:

Incorrect, it is stored in iTunes Cloud storage which is independent of iCloud, please don't add to the confusion here. If you don't believe you can check, sign out of iCloud, your iTunes music will still be available

We'll just have to agree to disagree. iTune's Cloud storage is part of all the Apple Cloud storage, which together Apple likes to call 'iCloud'. iCloud is a range of cloud based services- and iTunes Match is just one of those. In fact, if you go to Apple's iCloud website (http://www.apple.com/icloud/) and follow the links, you'd see that it was so.

To be honest I'm happy to go with the nomenclature Apple are happy to use.

GUYS !

Here is the answer to make iCloudCP to work behind a squid proxy :

Running tshark on my firewall, I've found that iCloud CP uses 2 differents user-agents to access your account :

• User-Agent: iCloud.exe (unknown version) CFNetwork/520.2.6\r\n
• User-Agent: Microsoft-CryptoAPI/6.1\r\n

The second one was really unexpected !

Once connected, others may appear as :

ApplePhotoStreamsDownloader.exe (unknown version) CFNetwork/520.2.6\r\n

So I have modified my squid configuration to make it work (in squid.conf) :

acl iCloudCP browser -i ^iCloud.exe

acl iCloudCP browser -i ^Microsoft-CryptoAPI

http_access allow iCloudCP

Now it works !

All my photo stream is downloading, everything works !

I hope that could help some of you...

Regards!

I was having same issue here (using windows 7 64-bit). iCloud control panel used to work fine for me before this last update, but then it stopped letting me sign in. After entering apple id and password, just hangs with the spinning progress wheel forever..

I tried uninstalling, rebooting, and then reinstalling the control panel, but still did the same thing. I also tried changing my iCloud password; new password worked fine for signing onto icloud.com and from my iPhone 4S but still not from the control panel. The strange part was let it would let me log into it with my wife's apple id ??

That got me experimenting some more and I realized that the control panel worked fine from a different user profile on my windows computer! After experimenting and nosing around in my profiles 'AppData' folder, I managed to get it to work again:

1. If you have iCloud control panel log in window open, close it
2. Copy this path to your clipboard:

   %userprofile%\AppData\Roaming\Apple Computer\Preferences

3. Goto start -> run
4. Paste the path and hit enter
5. From the folder that is opened, rename 'MobileMeAccounts.plist' out of the way (or you can delete it if want..)
6. Restart iCloud control panel and try logging on again. MobileMeAccounts.plist is regenerated the next time you sign out from control panel.

I'm guessing that somehow my (our) original MobileMeAccounts.plist has some sort of corruption in it, or maybe some log in attempt got hosed somehow and its preventing it from even trying? Who knows...

Hope it works out for you too!! ~~Corey

COMPLETELY SOLVED THE PROBLEM WHEN NOTHING ELSE DID - YOU SIR ARE A GOD!

Just to add: Some problem 😢 iCloud control panel "spins", no login

Environment:

• Win 8, iTunes 11.1, iCloud 3.0 fresh install
• Windows Domain (Win Server 2008 R2)
• Roaming Profile

• Works with local user without roaming profile (non administrative)
• Doesn't work for users with roaming profile
• iTunes itself including synchronisation to iPad, iPhone works

Klaus

The solution to this problem (in my case), was to manually install the two certificate revocation lists(CRLs):

1. 1. http://17.151.28.6/root.crl
2. 2. http://17.151.28.6/appleserverauthca1.crl

Into the certificate store automatically selected by the CRL installation wizard.

After downloading the two CRLs, right-click on one and select "Install CRL" accepting all default options. As CRLs expire periodically you will have to do this every so often i.e. every two weeks for the "appleserverauthca1.crl" and every month for the "root.crl". You can automate this task via Task Scheduler. You can view CRL update times by opening the CRL.

Good luck.

p.s. For those of you wishing to setup iCloud for Windows so you can access a friend's shared links (i.e. iPhoto links), without them making the link public... forget it! You still need an Apple device....which is kind of pathetic on Apple's part. There is a way around this... spoofing an Apple device/OS via VMWare.... but this is unauthorized.

I have read through all 15 pages of this post and Googled for months. Unfortunately I have not yet found a solution.

I am trying to use iCloud (latest) on my Windows 7sp1 (up to date) Professional 64bit. Unfortunately the control panel login screen pinwheel keeps spinning and never succeeds. Months of researching on the Internet suggests that the cause is the GPO settings for folder redirection (see below), specifically Application Data. I have tried a new account on the same computer that does not have this policy applied and was successful logging in.

Does anyone know of a workaround for this?

Please feel free to email me back directly: alan@jefric.com

Thank you in advance.

Hi,

I am running into the same issues on my end.

I am putting it down to iCloud server's having issues with Windows Clients or general issues. The othe is Windows Firewall however still haven't found a fix.

I am waiting patiently but it's getting annoying but have to remember it's just come out of Beta so some issues are still going to occur.

Go to www.icloud.com sign in and it will ask you if you would like to move to iCloud click OK and it will take you through the process

However Apple's server's are under stress and so there is going to be a long wait for them to settle down.

Hi

I’ve the same problem, but I think it came from proxy server settings. In fact, I’ve noticed that icloud service try to go out across another port and it don’t ask me user id and password of my proxy. Besides, while the setup, the icloud installer don’t ask me proxy settings of my net.

Know someone any solution to this problem? How do I let recognize the proxy to the installer/program?

Thanks

Michele

I was able to sign in to the iCloud control panel on my windows 7 laptop. However, on my vista desktop I put my id and pw in and hit sign in and it just continues with the busy circle. Is this due to the overload of the servers or is there a setting messed up on my desktop. I had no problem with mobile me prior to switching.

To solve this problem you can:
Windows 7
1) Click on Start
2) Type cmd and press enter
you will see a new window
3) type "netsh winsock reset"
4) restart the machine
should work.
If still does not work you must disable the firewall and antivirus

Para solucionar este problema debes hacer lo siguiente:

en Windows 7

1) click en Inicio
2) escribe CMD y pulsa enter
te va a aparecer una nueva ventana
3) escribe "netsh winsock reset"
4) reinicia la maquina

deberia de funcionar.

Si aun no funciona debes de deshabilitar el firewall y el antivirus

Tried both of these and neither worked. Seems like this is mostly a problem with 64-bit systems. I also had iTunes problems that seemed to affect only 64-bit systems. I think this is an Apple problem. Any other solutions?