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All replies
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Helpful answers
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Dec 2, 2013 1:30 PM in response to richardd_xby Garnet1016,Hi richardd_x and jefricconsulting
Thank you for your insightful contributions. Have either of you had any further success with getting iCCP 3.0 to work with Windows 7 64-bit? I too have waded through all 15 pages of this discussion and tried all the fixes suggested, with the exception of migrating all my stuff to a new user account or installing Windows 8.
I was particularly struck by Richard's point about whether the spinning wheel arises during installation or signing-in. Having re-installed iCCP 3.0 (and all my other Apple software) several times, it's not clear to me whether iCCP 3.0 has actually completed installation. If it hasn't, that points to a different sort of problem to a sign-in glitch.
I spent well over an hour with Apple Help but in the end they said they couldn't help any further. Strangely, they didn't suggest the "netsh winsock reset" manoeuvre, nor did they try tinkering with or deleting files or folders in AppData\Roaming\Apple Computer\Preferences. In any case, these made no difference when I tried them after reading this discussion.
I'd be extremely grateful to know of any further solutions or workarounds. Thanks again for the analysis you've already given.
Environment:
Windows 7 Home Premium SP1 (64-bit)
MS Office Home & Business 2010 (32-bit)
iTunes 11.1.3.8
Norton 360
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Dec 2, 2013 2:07 PM in response to Garnet1016by jefricconsulting,I wish i had good news for you.
Unfortunately I have not gotten any further than isolating it down to domain joined clients that have folder / appdata redirection enabled. Basic WORKGROUP clients that do not have any group policy or folder redirection work fine for me. Unfortunately I am running a business and iCloud doesn't appear to play nice in a business setting that uses these controls.
Alan
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Dec 2, 2013 2:10 PM in response to jefricconsultingby Csound1,Hate to be the one to point it out but iCloud is a just a free consumer system, it is in no way suited to business use.
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Dec 2, 2013 8:20 PM in response to Garnet1016by richardd_x,Hello!
I was able to get mine installed and working.
See discussion here:
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Dec 12, 2013 10:01 AM in response to richardd_xby lisamhos,I have been using iCloud and icloud photos on my Windows 7 machine as long as Ive owned it (2 years). Just last week, the icloud photos wouldnt allow me to log in- just kept saying invalid password. I'd go thru, reset my pw and still with the invalid password. I reset it again this morning (3rd time) and now I get "You cant sign in because of a server error" with a link to check the status. Everything is green. I try both my ".me" account login (the one that keeps telling me invalid password) and my gmail login and am getting the same error message.
Nothing on my end has changed. All software and hardware is the same. I'd like to move my pics off of my phone to free up space.
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Dec 17, 2013 8:46 AM in response to lisamhosby lisamhos,As an update to my issue in case anyone else encounters this: When I was at the Apple store last night for a different issue, I asked about this. He said something about my server settings. I came to work today & turned off my proxy server in my web browser (I use Chrome) and voila! I am now able connect to my icloud. Too simple.
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Jan 29, 2014 7:24 AM in response to lisamhosby tarkins,The problem was also caused by proxy settings on my end. I'm behind a corporate firewall an I have to sign in each time I start a web browser. I always use firefox, but it seems that icloud but the settings from internet explorer. Once I signed in using ie, I icould was able to connect.
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Oct 7, 2014 8:14 PM in response to tarkinsby shahn,I don't think this will help everyone because there are clearly multiple problems here but this FINALLY worked for me:
Problem: I CAN log into iCloud using iCloud Control Panel from a user account that does NOT user folder re-direction (primarily for the ROAMING folder under user) but I could NOT log in using my standard account using Folder Redirection.
SOLUTION: iCloud CP seems to create several folders in the roaming profile folder (Cookies, Keychains, Logs, Preferences, SyncNotifier and Ubiquity).
1) Log into account that does not use folder redirection and log into iCloud Control Panel
2) Log out of account and log into standard account that does use folder redirection.
3) Open C:\Users\UserWithoutRedirection\AppData\Roaming\Apple Computer and move all folders to desktop
4) Locate where your UserWithRedirection stores its Roaming profile, mine is located at \\DomainController\User Profiles\UserWithRedirection\AppData\Roaming
5) Move the folders from the desktop to \\DomainController\User Profiles\UserWithRedirection\AppData\Roaming\Apple Computer. Don't delete any folders already there, just add new ones.
Voila! This worked for me. Good luck. Stupid Windows OS!
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Oct 11, 2014 4:29 AM in response to froobielooby richardAFW,I had this issue as well today and my problem was previously I manually changed the settings of my Ethernet card to use Google Public DNS 8.8.8.8 and 8.8.4.4 and for some reason iCloud doesn't like this. Changing back to default worked.
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Nov 21, 2014 11:32 AM in response to froobielooby ERSinclair,I have discovered that my company blocks access to icloud.com - try going to www.icloud.com and if yours is blocked you likely wont be able to login.
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Nov 24, 2014 11:44 AM in response to shahnby rkm0,I didn't have exactly the same setup, but shahn's solution worked for me. To save space on my SSD boot drive, I had redirected "C:\Users\<username>\AppData\Roaming\Apple Computer" to a larger disk with a symbolic link (mklink /d). Although iTunes had no problems, iCloud kept spinning when I tried to sign in. Moving the top level folder (Apple Computer) back to C:, minus the MobileSync folder (with the huge device backups), which I symlinked, solved the iCloud issue and retained 95% of the space savings.
I hope this helps other people with this setup: small SSD with symlinked AppData folders.
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Mar 8, 2015 12:33 AM in response to rkm0by inter2k3,thx rkm0,
that was excactly what i did (creating a symlink to another disk) and iCloud Support Tool always showed me a spinning wheel at login.
Now i moved back everything except the "MobileSync" and the "iTunes" and it works fine.
That solved my issue - thanks a lot.
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Aug 12, 2015 7:03 AM in response to inter2k3by rat615,i too tried all suggested solutions without success. it happened after doing a easy transfer from W7 to W7.
if i removed everything under %AppData%\roaming\apple computer\perference and attempt to login icloud again, it never create any files inside perference or even access the folder.
i am able to login to icloud using a different windows account.
turned out icloud seems to use the %appData% value to locate the roaming folder and %appData% value for this windows account actually pointing c:\users\user\application data instead of c:\users\user\appdata\roaming. seems like easy transfer messed up something.
i go to Hkey_current_user\software\microsoft\windows\currentversion\explorer\shell folders, adjusted the AppData Value to c:\users\user\appdata\roaming and icloud is working fine now.
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