froobieloo

Q: I can't sign into iCloud via windows control panel

When I try to log in, I get an error message reading 'you can't sign in because of a server error'.

 

I'm no computer whizz and this has got me stumped. I've tried turning off firewall, closing all other programs and restarting the computer with no luck :-/

 

Any help appreciated,

 

Thanks, Lucy

Posted on Oct 12, 2011 9:15 PM

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Q: I can't sign into iCloud via windows control panel

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  • by CamboCambo,

    CamboCambo CamboCambo Oct 19, 2011 3:27 PM in response to froobieloo
    Level 1 (0 points)
    Oct 19, 2011 3:27 PM in response to froobieloo

    Sorry the netsh winsock reset as administrator did not work for me.

  • by a2bucks,

    a2bucks a2bucks Oct 19, 2011 3:27 PM in response to cherylfromgainsborough
    Level 1 (10 points)
    Oct 19, 2011 3:27 PM in response to cherylfromgainsborough

    This probably doesn't affect that many people, but the roadblock for me seems to have been an internet accountability and filtering software called CovenantEyes. They released an update today that allowed me to finally access the iCloud control panel. If you have any software like that, it could be the problem. Try updating it or uninstalling it.

  • by singo79,

    singo79 singo79 Oct 19, 2011 3:29 PM in response to danielfromkön
    Level 1 (0 points)
    Oct 19, 2011 3:29 PM in response to danielfromkön

    You hit the nail on the head for me danielfromkon.

     

    I did exactly what you suggested and logged in to the MobileMe control panel, straight away it started migration to the iCloud on my PC and then immediately after the iCloud control panel launched without issue!

     

    Thanks heaps for that suggestion it worked a charm.

  • by CamboCambo,

    CamboCambo CamboCambo Oct 19, 2011 4:26 PM in response to froobieloo
    Level 1 (0 points)
    Oct 19, 2011 4:26 PM in response to froobieloo

    I just logged my computer on as Administrator and tested and it worked.  log back on as a user and same problem, I tried resetting the permissions on the folder and running, icloud.exe from the program files folder didnt work.  Tried running it in compatibility mode for windows 7 and all variants of vista, didnt work.  Tried running the application as administrator didnt work.

     

    I am beginning to suspect that it is a profile or registry related issue.

     

    Cam

  • by joshua116,

    joshua116 joshua116 Oct 19, 2011 6:35 PM in response to a2bucks
    Level 1 (0 points)
    Oct 19, 2011 6:35 PM in response to a2bucks

    I have Covenant Eyes installed.  There update made everthing work like magic!

  • by Gumbogill,

    Gumbogill Gumbogill Oct 20, 2011 1:30 AM in response to kaifromwaverley
    Level 1 (0 points)
    Oct 20, 2011 1:30 AM in response to kaifromwaverley

    Sorry the netsh winsock reset as administrator did not work for me either, thanks for the info anyway.

  • by fenchi,

    fenchi fenchi Oct 20, 2011 5:52 AM in response to froobieloo
    Level 1 (0 points)
    Oct 20, 2011 5:52 AM in response to froobieloo

    I've a problem. I cant' access to my PC as Administrator. Do you have other solutions? Thank you

  • by julia fromguaynabo,

    julia fromguaynabo julia fromguaynabo Oct 20, 2011 12:58 PM in response to jimmyjame
    Level 1 (0 points)
    Oct 20, 2011 12:58 PM in response to jimmyjame

    Thanks!! It seems it also works for me... windows 7 32bit

  • by howard253,

    howard253 howard253 Oct 20, 2011 9:30 PM in response to froobieloo
    Level 1 (0 points)
    Oct 20, 2011 9:30 PM in response to froobieloo

    Mobile me download and reinstall worked for me as well.  Thank you!

  • by szynda,

    szynda szynda Oct 20, 2011 10:01 PM in response to froobieloo
    Level 1 (0 points)
    Oct 20, 2011 10:01 PM in response to froobieloo

    Yes, I was able to overcome the iCloud PC endless spinnter by reinstalling the MobileMe App that I had previously uninstalled and the iCloud PC login and conversion process continued.  Now I am reconciling why my devices are not synching to iCloude.  My PC syncs to iCloud both ways.  Argh!!!

  • by Gumbogill,

    Gumbogill Gumbogill Oct 21, 2011 2:33 AM in response to froobieloo
    Level 1 (0 points)
    Oct 21, 2011 2:33 AM in response to froobieloo

    I am not a member of mobileme, but I did download the software on my home laptop. iCloud control panel works fine on my Work PC which incidentally does not have mobileme installed, so I thought maybe mobileme was the problem on my home laptop. So, I uninstalled both mobileme and ICloud and reinstalled iCloud but sitll it I can't login into iCloud CP. I am completely now out of ideas as I have tried everything. I got a senior Apple engineer calling me today to try and sort this out. Will keep you all informed.

  • by pedroMD,

    pedroMD pedroMD Oct 21, 2011 6:53 AM in response to froobieloo
    Level 1 (0 points)
    Oct 21, 2011 6:53 AM in response to froobieloo

    I wish apple would sort this out! The rest of my icloud operations appear to work except the control panel. I just get a continous control wheel. Have tried all suggested fixes!

  • by firemanli,

    firemanli firemanli Oct 21, 2011 7:11 AM in response to froobieloo
    Level 1 (0 points)
    Oct 21, 2011 7:11 AM in response to froobieloo

    I am another user affected by this issue.

    When logging into iCloud from my laptop I recieve the message "You can't sign in becasue of a server error. iCloud status..."

     

    Here is what I've tried and the information about my system

     

    Windows 7 32bit

    Current iTunes ver.

    Never used Mobile Me

     

    I've uninstalled/reinstalled.

    I've turned off all firewalls and virus protection

    I've tried on a two different networks (In case there was a firewall on one of them)

    I've ran as administrator, and as not. (I am an adminstrator on my computer)

    I've tested on another computer (with success!)

     

     

    Since it worked on my home's desktop I know the issue is my laptop and some software on this laptop.

    The desktop it worked on is running Vista, and may even be an older version of iTunes.

     

    There must be some software that is blocking iCloud.

    But what!?

  • by Gumbogill,

    Gumbogill Gumbogill Oct 21, 2011 7:19 AM in response to froobieloo
    Level 1 (0 points)
    Oct 21, 2011 7:19 AM in response to froobieloo

    OK spoke to an Applecare Senior Engineer. She took a snapshot of my system and is going to investigate this thoroughly and will get back to me next week sometime, probably Wednesday. Will let you know what they find.

  • by tymberwyke,

    tymberwyke tymberwyke Oct 21, 2011 9:00 AM in response to froobieloo
    Level 1 (0 points)
    Oct 21, 2011 9:00 AM in response to froobieloo

    I was having the same problem. Reinstalling (and signing into!!) the mobileme control panel fixed the problem for me.

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