Previous 1 2 3 Next 42 Replies Latest reply: Dec 30, 2012 12:04 PM by lizzyb2511
Mike R Level 1 (20 points)

Anyone else having this problem? Caller ID in Messages settings is set to the phone number, but all iMessages sent are received with the email address (AppleID) as the return contact info. Tried turning iMessage on and off, tried changing called ID to email and back to phone number, but nothing works. Is this just a software bug, or is there some delay in the iMessage verification/registration system due to the millions of people setting up iOS5 tonight?

  • TheEngLife Level 1 (0 points)

    I am having the exact same problem. I was hoping you had found a solution... It's causing me to have two seperate threads with people I am having a conversation with.

  • Mike R Level 1 (20 points)

    That's exactly the result I'm seeing -- two message threads from the same person. One from the email address and one from the phone number, even when the caller ID is set to the phone number. I don't see any way to wipe out the iMessage settings and start over or I'd try that.

  • nikkelz Level 1 (0 points)

    this is definitely a software bug. It's happening to a lot of my friends as well. Although one person's phone fixed it self. Let's hope they are trying to fix this internally or are sending an update soon. OTA update

  • TheEngLife Level 1 (0 points)

    The other thing that's happening to me is that this is only occuring with one friend.  I can iMessage all my other friends and it comes from my cell # but the other friend gets all of them from my email.  It's also sort of frustrating there is no way to delete the email and have just the phone as the primary sender.  I wonder if Apple will fix this soon.  I feel like iOS 5.0.1 isn't too far away.

  • Chris Mclellan Level 1 (25 points)

    Same thing happens to me.  I actually have 3 email addresses associated besides my phone number.


    As I change caller ID between the email addresses, and send a test message to my friend, the from address changes each time.


    But if I change the caller-id to the phone number, it stays at the last email address i used for caller-id, even though the phone number is checked......

  • Chris Mclellan Level 1 (25 points)

    and I'm not meaning to speak off topic, but this caller-id problem isn't isolated to iMessage.  FaceTime and iMessage for my iPad and FaceTime for Mac also don't honor what I choose as the caller-id.....


    The issue with FaceTime for Mac caller-id has been around since it was first released.  Can't believe we're the only people that have the problem, or that Apple doesn't know of the bug....

  • Mike R Level 1 (20 points)

    My problem seems to have sorted itself out as of this evening. I am speculating that the problem was related to Apple's iMessage service being overwhelmed with the release of iOS5 and the sheer number of people trying to register and set up iMessage accounts. Admittedly, that is pure speculation.  That said, iMessage can still be confusing because the Caller ID setting seems to be no more than a default setting for "new" messages (NOT sent in reply to an existing thread). From what I can tell based on lots of trials, if someone messages your phone number, your reply will be from your phone number. If they message your email address, your reply message will be sent from your email address. 


    Threads are created for each person you are messaging, and that is based on the caller ID of the other person.  So if "Joe" sends you some messages from his phone number and some from his email address, they will appear in two different threads (both labeled "Joe", assuming his phone number and email are both in your contact info for him). The app sees two different incoming IDs and treats them as two different people even if your contacts data knows they are the same.


    To add to the confusion, if "Joe" always sends to your phone number (even though he sends from two different caller IDs), all of the messages will appear in a single thread for him on his device. That's because the ID of the other person (from Joe's perspective -- you) is always the same.


    It would be nice if the Messages app could consolidate all of those messages into a single thread based on how the iMessage accounts are registered (associated phone numbers and email addresses for individual users) but for now at least it doesn't seem to do that.

  • matthew_b Level 1 (0 points)

    I'm also having various problems with iMessage. The first is as Mike R describes, the iMessages sent to me by one of my firends from his iPhone 4 appear to come from his email address rather than his iPhone number, even though his caller ID is set to his phone number. This means I have two separate conversations with him in Messages, which is a little annoying.


    The other problem is that a different friend receives iMessages from me from the correct Caller ID (+44.....) but rather than display my name from his contacts it only displays my number. So SMSs from me appear to come from "Matt" but iMessages from "(+44.....)" even though they are sent from the same phone and number. So far, this only happens to one of my contacts.


    I only have one other contact using iMessages and we have no issues with each others Caller IDs.


    So three different contacts, three different scenarios and two different problems.


    I hope this is a software bug and that it will be fixed soon.

  • BooShh Level 1 (0 points)

    I had this problem with one of my friends earlier tonight and we got it to work. She was messaging a friend on her phone number, and it would be recieved by said friend as a text message, and when that friend replied it came from the email address even though the phone number was selected as caller ID. So what we did was: Turn off iPhone>take out sim card>put sim card back in>turn on iPhone>delete email address from said contact leaving only the phone number. When we did this, we messaged that friend again to the phone number and it came up as an iMessage right away and everything is working great. Its worth a shot, I dont know for sure if this will fix it but its worth trying. Good Luck everyone.

  • matthew_b Level 1 (0 points)

    BooShh's fix worked for me, I had my friends who also had problems do the same. Seems OK now though. Thanks BooShh.

  • BooShh Level 1 (0 points)

    Glad to hear it worked for you

  • Mark Sandlin Level 1 (0 points)

    I sent my wife an iMessage from my iPad last night, and now my phone is stuck in iMessage mode, with her phone number displayed instead of her contact name. I went into settings and turned off iMessage, which returned the conversation to MMS mode and her contact name displays correctly. When I turn iMessage back on, it reverts the conversation back to an iMessage and displays her phone number instead of her contact name again.

  • SotongLuv Level 1 (0 points)

    hi guys , try logging off your Apple id followed by Offing iMessenge. Than ON your iMessage again and relog in =)

  • Bulldozers03 Level 1 (0 points)

    Go to Settings, Messages, Recieve At, Caller ID, and select the choice other than your phone number. This fixed the problem for me... Best of luck!

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