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Apple ID is valid but is not an iCloud account

I've successfully upgraded three Macs and my iPhone to 10.7.2/Build 11C74 today, moved my MobileMe account to iCloud, and moved two of the Macs and the iPhone to iCloud. However, my MacBook Air keeps giving me the error "Apple ID is valid but is not an iCloud account" when I attempt to move it to iCloud. I've tried a test account on this Mac with the same results.


The Apple servers are confirming my Apple ID credentials, but won't allow me to set up iCloud on this MacBook Air. Is anyone else experiencing this issue? I'm hoping it's just a server validation issue this evening that will be resolved in the morning, but for now I'm stumped.

2.8GHz 24, Mac OS X (10.7)

Posted on Oct 13, 2011 1:59 AM

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35 replies

Oct 13, 2011 3:52 AM in response to Dave Marsh

I am having the same issue. Set up on a macbook pro, iMac, and phone, and get this error on my iMac at home. Still need to do my iPad. Also disabled my mobile me mail - said account was expired. Mobile Me in sys prefs says everythings been moved but won't let me log in to iCloud. Just woke up hoping the servers would have cleared out but same issue. I use a different Apple ID for itunes but it doesn't work with that either. Hope someone has an answer for this as the home iMac is my primary storage for my other devices. Haven't even tried wifi sync yet because of all these errors!

Oct 13, 2011 6:38 PM in response to Dave Marsh

Since this is a first generation MacBook Air, and I primarily use my iPad these days, along with my iMac for heavier duty stuff, I decided to determine whether the issue was hardware or software related. So, I erased the MacBook Air and reinstalled a clean copy of Lion. After the reinstall, I was able to login to iCloud in System Preferences just fine.


This means, there's some errant file in the System that's preventing the login to proceed.

Oct 15, 2011 8:15 AM in response to nicobr

This was a No-Go for me. Any other ideas folks? I am running 10.7.2 Lion Server, on a Mac Pro 3,1. Additionally, the App Store is still showing 10.7.2 as an available update, though when I click it I get a message that tells me to go to Software Update. I have gone back and Re-Installed the 10.7.2 Combo Update for Server, and still have both problems. Would not like to start over as am running Server.


Thanks,

Bill

Apple ID is valid but is not an iCloud account

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