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iCloud (SMTP) Outgoing Mail Problems on Mac and iPod Touch

When I try to send an e-mail using Mail on Mac OS 10.7.2 I receive the following message:


"The server “p07-smtp.mail.me.com” cannot be contacted on the default ports."


I get a similar message on my iPod touch:


"The connection to the outgoing server "p07-smtp.mail.me.com" failed."

Posted on Oct 13, 2011 5:08 AM

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7 replies

Oct 13, 2011 5:32 AM in response to splume

I'm just posting this as I did for all these threads for the same issue:


Ok I think this problem here is Apple... It's a DNS problem. You get this problem depending on what smtp server you are registered on.

I always get the message that "p06-smtp.mail.me.com" failed...


User uploaded file


But according to the nslookup command there are only the servers "p01, p02, p03, p04"... no p05 and p06 or p07 and p08 ...


User uploaded file


What I did to get it to work (only considered as workaround):


first I tried to add a second SMTP server with the address "smtp.mail.me.com", it seemed that the mail went through... but never arrived... then I configured "p01-smtp.mail.me.com" as second server and it worked!!


User uploaded file



What is the problem with this workaround?


When you change the password! As it doesn't accept the Apple Token you must configure your Apple ID credentials manually... however when you change them, you have also to change the manually configured second SMTP server!

iCloud (SMTP) Outgoing Mail Problems on Mac and iPod Touch

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