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iOS 5 Syncing issues

Updated my iPod Touch to iOS 5 successfully, but now I'm having a myriad of problems syncing, but no iTunes error messages are involved. Here are a few of them:


-Music will not sync or delete from the iPod.

-It seems to be trying to sync my voice memos, after which iOS reports that 15 items could not be synced. See iTunes for more info.

-Though the photo sync has not completed at all (yet, as I have had to keep cancelling to solve the other issues), it wants to only copy 3k of my 18k photos. Also, it STILL won't sync Photoshop Documents (.PSD) like it used to!!

-The same videos also still seem to sync despite being UNCHECKED in the TV Shows tab of my iPod.


Yes, I've tried restarting everything. iPod (Home and Power), iTunes, even my whole computer (as I shut it down for the night last night).

iPod touch, Other OS, iOS 5.0, iTunes 10.5, Windows 7 Pro

Posted on Oct 13, 2011 6:04 AM

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82 replies

Oct 13, 2011 6:30 AM in response to Tjoeb123

I'm having similar problems.


I originally had updated all of my album artwork ON the iPod to higher resolution images. After updating to iOS 5, all of the images had reverted back to their old, low-res images in the iTunes library. So I went in and started re-updating them to the high res versions. However, any song file that I make ANY change to will simply no longer play on the iPod. It simply skips to the next track until the playlist runs out.


No error messages, and I can see the sync arrow wheel turning, and everything seems to complete fine.... the iPod music library just isn't updating the changes and causes the music files to break.


I've also tried restarting everything.

Oct 13, 2011 8:28 PM in response to acbini

Your best bet is to wipe all of the music on the iPod and try again. That's what made my device finally sync, though it's still taking forever.


Also for some reason if I sync Photos then that's all it'll sync. Though I could be wrong since I have 15000 photos and don't want to sync them all until my music and video are done.


Doesn't Apple do any internal testing on existing devices?

Oct 15, 2011 12:23 AM in response to Tjoeb123

I am having the same problem...none of my music is syncing. I just got my iPod a few days ago and was thinking it was my iPod...but now that I see others are having the same problem, it must be the update because it happened right after I updated.


Tjoeb - what do you mean when you say wiping all of the music off? Do you mean restoring the whole iPod?

Oct 15, 2011 3:22 AM in response to Tjoeb123

Photos would not sync after the upgrade to v5 on my iPad (gen 1). The folders were all on the iPad but no photos in the folders.


Found that i needed to check the radio button "Selected Folders" and then select every folder *individually* - painful but seems to work for all of my 13,800 photos !!!!!!!!!


This is a pretty basic function - you'd think some testing was done before release !!


Can't get the wireless sync to work yet ...


#fail

Oct 15, 2011 11:53 AM in response to Tjoeb123

Hi everyone. I'm distraught & don't know what else 2 do! I'm having sync issues too.

I've reset my iPod back 2 factory twice & it will resync with iTunes for like 6

Hours & restore my previous songs, photos, vids, settings etc


Each time after this, when I try to resync, iTunes says waiting for sync to start

Then it gets to "Syncing Jimmy B's IPod Touch (step 2 of 8)"

And under that says "Backing up" and the stripy barber pole thing

Is moving & in iPod summary window on left the swirling update

Arrows are circling...but it never moves past this! I'm distraught. After second reset to

Factory & restore & trying to perform this 2nd sync

I left the sync going all night...after 8 hours...woke up & still swirling at step 2 of 8, Backing Up

Then I have to start task manager and close out iTunes


WHAT R WE ALL GOING TO DO? HOW CAN WE GET APPLE TO HEAR & FIX ALL OUR MYRIAD OF INABILITY TO SYNC! What good is our iPod touch without ability to update!


I even just tried iCloud back up and the bar never moves...just keeps saying backing up. And music not even

On list of stuff backed up. Besides I'm not paying for more storage monthly!


Signed...DISTRAUGHT IN OHIO!!!

Oct 15, 2011 7:13 PM in response to Tjoeb123

I'm having problems with syncing after upgrading to IOS5. I have 2 iphones 3GS, 1 iPod Touch 2nd Generation and an iPad 2 (and Apple TV too) and experienced nothing but problems with upgrading and syncing. I've had problems in the past but usually got past them but things are fairly bad this time. I've had general failures (-1 errors) upgrading, restore failures and sync failures. I managed to get my all my devices upgraded to iOS5 at this point but now I'm having problem syncing one of the iPhone and the iPod touch. I also had a problem with the iPad but that seems to be OK after a couple of tries. I think my problems started when I enabled Wifi syncing but not totally positive. My main problem right now is I'm missing entire photo albums after I sync. No matter what I try - resetting, restoring, checking/unchecking, etc. - I always wind up missing the last couple of photo album contents. The albums are present but the contents are missing and I always get the "working" animated icon at the bottom of my list of albums but it never stops or goes away. I'm lost at this point and generally disappointed with this upgrade.

Oct 15, 2011 8:59 PM in response to Tjoeb123

YES ERIK151 YES YES YES that is EXACTLY WHAT MY PROBLEM WAS and what I wrote about earlier in this thread.


But...MY IT4g IS NOW FINALLY SYNCING! I cannot guarentee how or why this may have worked but here r the events that took place.


After reverting to fx settings...upgrading to ios5...and initally syncing to reinstall my previous ipod content (all taking 6-8 hours) ALL SUBSEQUENT STEPS TO SYNC would get to step 2 Backing UP and then just stay there for hours...last night I let it go while i slept and 6 hours later still arrows swirlling and on step 2.


Well, today I went into my ipod Settings to initiate iCloud backup. It started but the progress bar wasn't moving after 5 minutes so i figured it wasn't working either. So I decided to trun puter on. Plugged in ipod and my ipod showed up in itunes window pane and when I looked at summary page unde Backup it was switced to Back Up to iCloud instead of Backup to this computer. And I cringed when it got to step 2....but then it moved on. It took about 20 minutes but THE SYNC WORKED. I even tried hitting Sync to try again and it went through the entire sync, this time adding things it hadn't during previous sync...but at least it went through sync to finish.


Well, curiously, I tried re-checking Backup to this computer...and hit sync...and low and behold sync started and it then hung. I had to start task manager and close out itunes. restart puter. So i went back into ipod settings and under iCloud backup it was now turned off and said that there had never been a iCloud backup. So i turned it back on nad hit back up. After that started, went back and plugged ipod into puter. Again, on itunes summary page under Backup it was back to Backup to iCloud and THE SYNC COMPLETED.


Curiously, i ejected ipod and plugged into wall and tried initiating a true wifo sync but sadly it isn;t syncing that way. But I continue to be able to sync with my cable for now and seemingly only as long as under Backup the iCloud option is checked! PLEASE TRY and PLEASE POST BACK HERE IF IT WORKS. PLEASE!!!

Oct 15, 2011 9:09 PM in response to Tjoeb123

I understand...but so far u r describing something pretty darn similar. I'd give this a try cuz it's way simpler then a restore again and may just work, even though your hagning on step 1 rather than 2...still a sync issue. once it seems the backup to icloud gets changed my sync seems to complete!!! I even added a new app and synced and it still backs it up to my itunes and computer, showing up there. its not like changing that backup setting will not prevent the backup on your computer through the completed itunes sync

Oct 15, 2011 9:19 PM in response to Tjoeb123

**** im sorry wish it had helped.


curiously i just tried switching the Bcak up option to the Backuptot his computer and the sync fails...hangs after getting to step 2. unbelievable.


Apple is ******* me off cuz they release these updates and upgrades and now everyone is experiencing all this grief and frustration. and theres no way to get real help but us trying to help each opther. they shoeld themselves from having to help by not letting anyone even email them to report prob;lems. u have to effin pay to get help. its just so unfair and not right.


how on earth will they fix all these varying issues so many r having...

iOS 5 Syncing issues

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