Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Yahoo! email not pushing

Having problems recieving my yahoo email on my iPhone 4 after installing iOs 5. It sends emails (I sent test emails to my other email accounts on my phone and they went through) Just my yahoo email not coming in. I've tried everything I can think of .... help?

iPhone 4, iOS 5

Posted on Oct 13, 2011 6:52 AM

Reply
433 replies

Jan 9, 2013 9:08 AM in response to zolte77

Update*- I woke up this morning to find that I was missing about 50 contacts from my iPhone (which I sync using Yahoo). This prompted me to check to see if maybe this was because Yahoo was doing some work on their end to fix their issues. I've been fetching my email for the last couple of weeks because push wasn't working, so I switched back to push and it is infact, working. BUT, only on my iPhone, not my iPad.


I've been checking regularly on both devices and so far that's the only good news. My contacts are all present on the actual Yahoo website but they are going haywire on my idevices (currently I'm missing about 50 on my iPhone and about 70 on my iPad).


Anyone else??

Jan 9, 2013 12:41 PM in response to MissAndiB

Hi


So I have something you all might want to try if you are having an issue adding the yahoo mail account on an iphone/ ipad / ipod.


In the app store download the yahoo mail app for iphone (it works on ipads and ipods as well.. but there's only an iphone version). After downloading it - open and sign in. It's likely it will say that your yahoo account is 'locked' due to suspicious activity - follow the prompts to unlock it.


Now add the yahoo account under the ipad mail settings.


It should work in the regular ipad, iphone, ipod mail application now.


Hope this helps

Jan 10, 2013 7:27 PM in response to zolte77

Push still isn't working for me. Other than the 8 hours last week, where it worked on both my iPad and iPhone until I rebooted them, it hasn't worked since mid-December. They are good at responding to emails, but the emails don't give me much hope that the problem will be fixed.


-------------------------------------------------------------------------------- ------------------------------------------------

Discussion Thread

Response Via Email (Liz) 01/10/2013 11:38 AM

Hi ,

Thank you for taking the time to reach out again about your concern. I hope I will be able to further assist you with the issue.

Our Engineering team has determined that there isn't an immediate fix for this issue. Please be assured that they are working diligently to find a resolution for you.


We appreciate your continued patience, and we want you to know that we value having you as a customer. Please let us know if there is anything else we can assist you with.

Additional information on this, and other Yahoo! products, can be found on the Yahoo! help page.

If you have any further issues , please let me know and I will be happy to assist you.


Thanks,

Liz

Yahoo! Customer Care

www.yahoo.com

-------------------------------------------------------------------------------- ------------------------------------------------



Currently I'm using the iOS app. Push also breaks for that if the iPhone is rebooted, but logging out and back in gets the app push working. I'm also still forwarding mail to iCloud.

Jan 10, 2013 7:55 PM in response to Morac

I made the change to icloud today. Took me a few hours to inform everyone and to change most of my email subscriptions but I'm very happy to have push (not to mention contacts and everything else) working seemlessly.

I realize it might be much harder for others who are very deeply embedded in the Yahoo! ecosystem. However I've been with Yahoo! since 2002 and for me it didn't take too long to migrate.

I plan to keep moving whatever I've missed over to icloud as the days pass and I'm hopeful I won't have to deal with flakey email issues anymore... More important things to do..

Jan 11, 2013 6:51 PM in response to Jdmsrv09

The issue I'm having is that I have 2 yahoo accounts on my ipod ... one of them is working just fine, the other is not working at all. My main yahoo account which is not working made me change my password. I have a pretty strong password so Im not sure why I had to change it since I was not told it was hacked. With this change, I cannot connect on my iPhone. I deleted this account, recreated it and still nothing. So, is this a Yahoo issue? Should i be contacting them? Is this just a wait and see issue? THanks!

Jan 12, 2013 1:20 AM in response to MissAndiB

Don't know how long it will last, but push started working on my iPhone by itself and on my iPad after turning push off and on. Ironically it started working a few hours after the iOS app stopped pushing mail.


Last time it started working, it broke again within 12 hours. I'm going to try not turning off my devices as that broke it last time., but I expect it will stop working again within a day or two.

Jan 14, 2013 4:28 PM in response to Morac

Well Yahoo decided to screw me over more than usual. Technically "push" is still working as my iPhone and iPad are still checking for mail when new mail arrives, but now at least 90% of the time the new mail simply won't download. It will say "downloading 1 of x" and the progress bar will appear and then immediately disappear with no mail downloaded. Occasionally it will work, but most of the time it won't.


Deletions work (either on the web site or in the app) as does flagging or marking existing messages unread/read, but new mail won't download.


The problem appears to be with some of Yahoo's IMAP servers. When the iOS Mail app goes to grab mail, it connects to apple.imap.mail.yahoo.com which randomly returns one of the following ip addresses: 66.218.74.63, 98.139.244.126, 98.138.24.48, 98.139.172.225, 98.138.215.4, 98.138.24.49, 98.138.31.75 or 98.139.212.64. From my testing the following normally work: 98.139.212.64 and 98.139.172.225. The following never work: 98.138.24.48 and 98.138.215.4. The following sometimes work and sometimes don't: 66.218.74.63 and 98.139.244.126. I didn't get a chance to test the others.


The problem is that once the download fails, checking for mail again won't try to download again unless there's a change to the folder (new message, deleted message, flag/unread status change). So once it fails, it won't try again until there's a mailbox change at which point it can simply fail again. I can force a change by flagging a message and checking again, but it can still fail to download after checking.


Also the iPhone and iPad tend to stick with the same server for a period of time so once it picks a bad server, it gets stuck on it. As such mail simply won't download at least 90% of the time. Worse still, I have no idea there's any missing mail since going into the Mail app and checking manually shows no new mail. The only way I can tell is to go to http://mail.yahoo.com in Safari. That's really, really annoying.


I've seen this problem in the past. Sometimes it fixes itself in a few hours. Other times it takes days or weeks. Since the problem started about 3 hours ago, it looks like it might be the later before it's fixed.

Jan 14, 2013 5:10 PM in response to MissAndiB

Yahoo finally got my e-mail working and pushing.

One of the things they told me to do was as follows and this (althought it doesn't seem like it should do anything) was what they told me to do.


Based on interaction with loyal users such as you, we have found what we believe to be the root cause of the "server unavailable" error message.

When adding a Yahoo! account on the phone and filling in one's name, email address, password and description, the phone automatically fills in the description as Yahoo! Then the user presses the done key and it tries to verify and fails, giving the user a "server unavailable" message.

Please try changing the description from Yahoo! to your email address; it should then verify without further error.


first I changed it to my whole e-mail address including the yahoo.com at the end. This didn't work but then I changed it to just the first part (beforethe @yahoo.com) and behold things started working; I also had to send them a copy of the timeout error I was receiving when I logged into my desktop which was also working only intermitently. I hope this helps some of you.

Jan 14, 2013 9:17 PM in response to MissAndiB

Yahoo "performed maintenance" on my account and made things worse. They basically reset IMAP for me. This caused the UID for all the messages on the server to change forcing all IMAP clients to redownload everything.


The server problems are still happening, though not as bad as before. Mail is only failing to download about 5 to 10% of the time instead of 95% of the time. As such, I'd say 1 out of every 10 emails is not downloading to my iPad or iPhone.


The problem now, though is that I use Mozilla Thunderbird to download email to my PC via IMAP. Because the moron Yahoo support guy needlessly reset my IMAP account, Thunderbird is downloading all my previously download emails (about 760 MB's worth of emails). Of course since the server problems aren't fixed, it's periodically failing to download emails. I think Thunderbird is smart enough to try again, unlike the iOS Mail app, but it's still taking a very long time.


Oh and it's constantly reporting the following error message:


"The current operation on 'folder' did not succeed. The mail server for account user@yahoo.com responded: [UNAVAILABLE] UID FETCH Server error while fetching messages."


where 'folder' is the folder that it's downloading emails from and user@yahoo.com is my Yahoo! email address.


I really don't know what Yahoo's major malfuction is. They went from having push mail problems, to basically having problems pushing and fetching email. I wonder how long it will take to fix this problem. Probably a long time, considering they haven't even acknowledged there is a problem.

Jan 17, 2013 11:58 AM in response to MissAndiB

I have tried the forementioned suggestions to get my yahoo/sbcglobal.net email but still after days there is no mail coming through. On my pc I can log into yahoo/sbcglobal.net with no problem and check my email or just log in period but not on my iPhone4! I have also deleted it and added it again after a few days and I am still unable to get yahoo/sbcglobal.net email but hotmail & gmail are pushed through when I manually do so! I need help.........

Yahoo! email not pushing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.