theflb

Q: Mail keeps asking for iCloud password ( iOS 5)

I cant get email because mail keeps stopping and asking for password. (Obviously I have entered it)

 

I've set up an email called sampleemail@me.com and it list both it and icloud in the inboxes

iPhone 3GS

Posted on Oct 13, 2011 7:13 AM

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Q: Mail keeps asking for iCloud password ( iOS 5)

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  • by JBCollinet,

    JBCollinet JBCollinet Oct 16, 2011 6:49 AM in response to HeraldMage
    Level 1 (0 points)
    Oct 16, 2011 6:49 AM in response to HeraldMage

    I'm with you on this one.

     

    I was able to set up all my devices in a couple of hours and I tested it like crazy. It works even with 5 e-mail addies (Gmail, Yahoo, Hotmail and other corporate one plus my old MobileMe). At least there in france.

     

    I've got friends out of the USA which haven't had any issues. So how do you explain that, everybody?

     

    The entire world switched to iCloud, not just the USA.

     

    No disrespect, but you seem to forget the big picture.

  • by MichaelJ1958,

    MichaelJ1958 MichaelJ1958 Oct 17, 2011 12:52 AM in response to theflb
    Level 1 (5 points)
    Oct 17, 2011 12:52 AM in response to theflb

    ISSUE RESLOVED - well for me any ways.

     

    It would seem that there have been a lot of us that are having problems retrieving our emails after porting our accounts from Mobile Me to the iCloud.

     

    It wasn't until I set up my daughters account on the iCloud that I realised that passwords MUST include at least one character in UPPER CASE. So I changed my password accordingly & all the issues have disappeared & I am able to receive & send emails as before.

     

    Hope this sorts out your problems too.

     

    Mike

  • by Techno-Dog,

    Techno-Dog Techno-Dog Oct 17, 2011 3:44 PM in response to MichaelJ1958
    Level 1 (10 points)
    Oct 17, 2011 3:44 PM in response to MichaelJ1958

    "ISSUE RESLOVED - well for me any ways." Sort of resolved Mike. iCloud has been up and down. It sometimes lets you in and sometimes you can't get in. It depends on if your on a time icloud has turbulence.

  • by Koh Chun Seng,

    Koh Chun Seng Koh Chun Seng Oct 18, 2011 1:59 AM in response to theflb
    Level 1 (0 points)
    Oct 18, 2011 1:59 AM in response to theflb

    Found the answer by Spatz.

     

     

     

    Found the solution!

     

    Go to https://appleid.apple.com/ and enter in your information.

     

    The problem is the password you used for mobileme is under the requirement of icloud.  For example, icloud requires 1 capital letter, 8 characters, numbers and alpha, etc.

     

    I was using a password that was under that requirement, only 6 characters and nothing capital, and after updating it to a stronger password, I have had no issues at all.

     

     

    What he mentioned in his post is correct. The new iCloud requires a 'stronger' password and the old passwords we used with our previoud AppleID account does not fit the criteria. To those whom had changed the password recently, you will have no issues with logging on. For 'veterans' like us, we get repeated request for passwords without knowing Apple needs us to reset our passwords.

  • by David Stempnakowski,

    David Stempnakowski David Stempnakowski Oct 18, 2011 8:13 AM in response to Koh Chun Seng
    Level 2 (320 points)
    Oct 18, 2011 8:13 AM in response to Koh Chun Seng

    Not sure this is THE solution, though it may be true that there are new password requirements. I've had a .Mac account since it was introduced. My password is eight characters with several special characters, a capital letter, and a number and I am not able to access mail via iCloud or on my iPad. I can log into iCloud and I can access all other services without problems.

  • by bob157,

    bob157 bob157 Oct 18, 2011 8:26 AM in response to Douglas Broyles
    Level 1 (0 points)
    Oct 18, 2011 8:26 AM in response to Douglas Broyles

    It didn't work for me either. And yes, I entered a "correct" password, with U&lc, number, etc. IT IS NOT OUR FAULT. The problem lies with Apple stupidly inviting the whole world to sign on to iCloud all at once, getting overwhelmed, and not acknowledging the problem. How many more days until they fix it? Or at least be honest about how long it will take. Right now, it doesn't seem as if they admit the screwup. The ultimate irony is: those of us who have been MobileMe customers, who've been paying for iDisk, are getting the short end of the stick.

  • by Techno-Dog,

    Techno-Dog Techno-Dog Oct 18, 2011 11:45 AM in response to bob157
    Level 1 (10 points)
    Oct 18, 2011 11:45 AM in response to bob157

    bob157 wrote:

     

    It didn't work for me either. And yes, I entered a "correct" password, with U&lc, number, etc. IT IS NOT OUR FAULT. The problem lies with Apple stupidly inviting the whole world to sign on to iCloud all at once, getting overwhelmed, and not acknowledging the problem. How many more days until they fix it? Or at least be honest about how long it will take. Right now, it doesn't seem as if they admit the screwup. The ultimate irony is: those of us who have been MobileMe customers, who've been paying for iDisk, are getting the short end of the stick.

    How True. lol

  • by Krescendo,

    Krescendo Krescendo Oct 18, 2011 5:58 PM in response to theflb
    Level 1 (0 points)
    Oct 18, 2011 5:58 PM in response to theflb

    Hi All

     

    I was killing myself over this and I saw another solution that has worked for me.  Go into Mail -> Preferences -> Accounts and on the iCloud settings, go to 'Advanced'

     

    Once there tell it to authenticate using 'password' and not 'apple token'

     

    Been working since.

     

    My guess is this is a bug in Mac OS and not iCloud...

     

    HTH

     

    Karl

  • by david from elk grove,

    david from elk grove david from elk grove Oct 19, 2011 7:47 PM in response to Krescendo
    Level 1 (0 points)
    Oct 19, 2011 7:47 PM in response to Krescendo

    This seems to work for me.

  • by elizalu,

    elizalu elizalu Oct 21, 2011 8:45 PM in response to HeraldMage
    Level 1 (0 points)
    Oct 21, 2011 8:45 PM in response to HeraldMage

    Thanks!  I loved this comment- well written and smartly stated.  I was searching for an answer to a question and happened upon this comment.   We should all take a deep breath. 

  • by davidgaw,

    davidgaw davidgaw Oct 22, 2011 11:58 AM in response to theflb
    Level 1 (0 points)
    Oct 22, 2011 11:58 AM in response to theflb

    Same problem for me mail always tell me that my login or password is wrong... It's very annoying !

  • by davidgaw,

    davidgaw davidgaw Oct 23, 2011 1:10 AM in response to Koh Chun Seng
    Level 1 (0 points)
    Oct 23, 2011 1:10 AM in response to Koh Chun Seng

    Issue not solved for me! Always the same error message!

  • by bob157,

    bob157 bob157 Oct 23, 2011 5:35 AM in response to davidgaw
    Level 1 (0 points)
    Oct 23, 2011 5:35 AM in response to davidgaw

    Went to the Genius Bar at the Apple Store yesterday.

    They couldn't solve the problem.

  • by davidgaw,

    davidgaw davidgaw Oct 26, 2011 9:41 AM in response to bob157
    Level 1 (0 points)
    Oct 26, 2011 9:41 AM in response to bob157

    I've a very professional and efficient contact on Apple Support Express Lane.

    So on each Devices Go to Settings, iCloud and delelete your Acount BUT keep your data.

    Check on email/contact/calendar if you have one Mobile Me Account Setup.

    Switch Off all devices and switch on

    Go to iCloud and login with you @me.com + password.

    Merge datas and you're all set!

    Make sure that all slides are blue (email, contact calendar, etc...)

     

    For me SOLVED

     

    Thanks a lot to Christopher from Apple !

  • by scottfromscarborough,

    scottfromscarborough scottfromscarborough Oct 27, 2011 4:55 AM in response to Krescendo
    Level 1 (0 points)
    Oct 27, 2011 4:55 AM in response to Krescendo

    Karl,  Thanks. That seems to work for me.

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