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theflb Level 1 Level 1

I cant get email because mail keeps stopping and asking for password. (Obviously I have entered it)


I've set up an email called and it list both it and icloud in the inboxes

iPhone 3GS
Solved by theflb on Oct 13, 2011 3:47 PM Solved

Found the Solution


Similar to johns answer, thank you


Go to settings on iPhone / then iCloud / then delete your account & log back in using your email address not your iTunes/Apple ID


When you log back in you will have just 1 inbox for icloud, not 1 for icloud and 1 duplicate for your email

Reply by John Laury on Oct 13, 2011 9:44 AM Helpful

All these "same here" posts.... looks like I have to find the solution myself... which I did.. sign out of iCloud, and when it asks you to sign in, sign in with your email address (not your apple id), and use your apple ID password, and you're in like flint.

All replies

  • arjbordin Level 1 Level 1

    I am having a same problem and also waiting for help, too. Thank you to any answer.

  • strausd Level 1 Level 1

    I am having the same issue, but for whatever reason I can send email from my iCloud account.

  • Marcus Aquileo Level 1 Level 1

    The icloud is as grey as the clouds in Toronto.  Something must be wrong with the Apple Server.  I have the same problem as you...

  • fooledbyapple Level 1 Level 1

    same here. icloud mail rejecting password and not logging in. ID works fine nut no mail.

  • ravingmad Level 1 Level 1

    Yep I'm having the same problem aswell.

  • smmeij Level 1 Level 1

    Yep I'm having the same problem aswell.

    And wel on my macbook, as on my iphone

  • Ranger_One Level 1 Level 1

    This is happening to countless people right now.  It seems that some (not all) of the IMAP servers Apple uses for mail services do not have the correct iCloud password for the user, which causes Mail on the iPhone/iPad/iTouch and the Mac OS X Mail application to frequently throw errors about a password being incorrect (when in fact it is not).


    I can verify my password in the iCloud set up screen in iOS, but the Mail application still throws errors.


    I am sure Apple is working on this, but please do reply to this thread so they know the scope and grand impact this is having on users.

  • DWElwell Level 1 Level 1

    Same problem...

  • intelwizrd Level 1 Level 1

    same problem here!  hope they fix it soon.  I need my email.


    starting to regret converting my paid service to a free service.

  • ironchefchinese Level 1 Level 1

    What is going on? I am having the same issue on my iPhone. But I am able to login to my iCloud account on my computer but when I try to click on the mail app, an error comes up saying that it cannot load mail. It gives me the option of reload, report to Apple, or close mail. Can someone please look into getting this fixed ASAP?

  • Chris Ensell Level 1 Level 1

    Same for me as well on my iPhone, iPad, and MacBooks.

  • cpac Level 1 Level 1

    I'm having the same issue, with Mail, iPhone, and iPad.


    Occasionally emails do come through despite the warnings, so I really think it's just a matter of information propogation on the servers' end, but it'd **** annoying in the meantime.

  • Colin Glanville Level 1 Level 1

    Same problem for me on my MacBook.


    And the only way to stop it is using Force Quit. The Cancel button on the popup window does nothing.


    A while ago I was able to see some of my emails by logging in via Safari but that only happened once and was very, very slow. Have not been able to see emails via the web since then.

  • HeraldMage Level 1 Level 1

    A duh. Apple introduced a new service, a new iOS, an update to OS X, and there's some 60 million plus iPhone users globally, plus a few tens of millions of iPad users, plus all the millions of Mac users all trying to upgrade all their stuff at the same time. You think that doesn't put a load on the servers and create a few hiccups along the way? Once the load starts to subside and Apple works out the remaining kinks it will be fine. You're just gonna have to be patient. Not many corporations could hope to roll out an update to more than 100 million devices collectively in a day and not have an issue or two.

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