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E-mail not working after moving to iCloud

1825 Views 18 Replies Latest reply: Oct 26, 2011 9:11 PM by Neocyberdude RSS
  • Neocyberdude Calculating status...
    Currently Being Moderated
    Oct 26, 2011 8:48 PM (in response to John Bates1)

    Same here--do we have to use a different SMTP server now?  It's kind of important for me to be able to read my email.  HELLO.....!?!?!?

  • Lily416 Calculating status...
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    Oct 26, 2011 8:58 PM (in response to Neocyberdude)

    I had that problem too.  both on my air and iphone.  just min a go, they all suddently worked. so I guess it's icloud down. Try again.  Hope yours works ok soon.

  • Lily416 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 26, 2011 8:59 PM (in response to John Bates1)

    I had that problem too.  both on my air and iphone.  just min a go, they all suddently worked. so I guess it's icloud down. Try again.  Hope yours works ok soon. 

    Hope it wont happen again.

  • Neocyberdude Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 26, 2011 9:11 PM (in response to John Bates1)

    I did the following and it started working again:

     

    1) Right-clicked (control-clicked) on my .Mac/iCloud email account in Mail and chose "Export Mailbox..." to save it just in case.

    2) Selected Mail...Preferences... in the menu and selected the iCloud account.

    3) Clicked on the "-" (minus) button below the account list to remove the account and confirmed that I wanted to.

    4) Clicked on the "+" (plus) button below the account list and entered my iCloud password.

    5) Unchecked the boxes about contacts and calendars (those seemed to be working).

    6) When I proceeded from there, the account came right back and all my emails downloaded back from the server.

     

    All is good now.

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