Previous 1 8 9 10 11 12 Next 202 Replies Latest reply: Aug 3, 2014 8:15 AM by Mmjma Go to original post
  • SKGaquin Level 1 Level 1 (0 points)

    Well that's just what I'm doing--typing in the message box, just like I've been doing for months on my ipad 3', but since "upgrading" from iOS 6.0.0 to iOS 6.0.1, I-messaging is not delivering my messages. 

  • Picnicmetoo Level 1 Level 1 (15 points)

    So you have chosen to not use subject in Imessage in settings and you are getting a red exclamation mark and no delivery.  Is that exclamation mark beside the name at top and the name is also highlighted in red??  I tried to replicate and I get this issue when I choose an email address that is NOT an Apple ID.  You can only use Imessage between Apple devices with a correct Apple ID (or a phone number on an Iphone)

     

    Have you Imessaged the same identical email address without subject and it was delivered prior to upgradimg to 6.0.1??  I think we need a little more information to help you.  I have not upgraded my Ipad 3 to IOS 6.0.1 but it is 6.0 and it works fine--use it often.

  • PandaHollywood Level 1 Level 1 (0 points)

    I have the exact same problem with my wifi ipad 2.  When I upgraded from IOS 6 to 6.1 my iMessages wont send, they work sometimes but not very often, the send bar goes 3/4 of the way then stops and I get the exclamation mark of doom!  I also have an iPhone on the same itunes account also on IOS 6.1.

    I have requested apple support call for 12.30 tomorrow.  Problems with IOS 6 counts as an exception, so free support.  I suggest you do the same, the more people that complain the better, squeeky wheel gets the grease and all that!

    Good luck

  • PandaHollywood Level 1 Level 1 (0 points)

    Hi

    I just spoke to apple, the router has not updated to work with the new software, so I rebooted the router, with the ipad off, put the ipad on again, then renewed lease in the router status page, re established my connection, I had to type in my router password again, and now it works fine.

    Hope this helps.

    You might have to tell it to forget this network then instruct it to connect to it again?

    Good luck

  • Ladywendy Level 1 Level 1 (0 points)

    This is ridiculous. You would think when Apple does its updates to make sure all their apps work. Since I installed the update I cannot even get iMessage to work, as well as a few of my friends and family who also did the new update. Would be nice if Apple could reply to this thread and let us know what the **** is going on!!!

  • PandaHollywood Level 1 Level 1 (0 points)

    You should submit an online request for telephone support.  You dont have to pay, submit it as an exception, it asks the reason and you enter installed IOS 6 from the drop down menu.

  • PandaHollywood Level 1 Level 1 (0 points)

    https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup

    Select ipad

    Service requests and trouble shooting

    Then state imessage not responding and they offer you an immediate callback.

  • Kimba7373 Level 1 Level 1 (0 points)

    I called Apple support and chatted with Eric.  Since the 6.0.1 update iMessage stops at about 80% and just hangs.

     

    1.  He did want to charge me phone service because my I-Pads are 90 days old.  The update 6.0.1 and iMessage not working is not a free pass.  Eric said that I could:

    1.  re-start my router

    2.  Log out of imessage and then back in.

    3.  Do a complete restore

     

    When I told him that since the update my iMessage works for about 10 minutes a day he said "oh, it's working" and sounded cheerful :)

     

    I really do not want to restore my ipad but may not have a choice.  I have restarted the router, logged off iMessage, reset my apple ID password, re-booted, tuned off my iPhone and iPad.  If anyone figures this out please let us know.  In the mean time I will not update anything on our 3 iPads.  I am thinking Surface but I am sure it has problems too.

  • Footplate Level 1 Level 1 (0 points)

    I have never found talking to the help desk of any use.  Not only do they not have any link with the engineering side ("use iTunes feedback") since ios 5 and again with ios 6, my contacts have been a total mess.   Help desk doesn't seem to know how to recitfy the issues.  All stemming from my stupidly joining iCloud.

     

    On buying a new laptop, I suddenly found I had a new email address which uses one of my passwords as the address.  How stupid is this?  Obviously, I am not intending to use it. 

     

    Following this thread, I am glad I have not signed up to iMessage.

     

    r

  • Kimba7373 Level 1 Level 1 (0 points)

    I just restored.  That did not work either!

  • ujjwalfromnew delhi Level 1 Level 1 (0 points)

    Whenever my iMessages of FaceTime doesn't work on my iPad or iPhone I usually change the DNS server address to 8.8.8.8 and it starts working. These are Google DNS server id's. Don't know the logic but it works.

    Go to settings-wifi-network-DNS and just add 8.8.8.8 after whatever DNS server is showing.

  • Rockchick101 Level 1 Level 1 (0 points)

    Just wanted to let you know that my iMessage and FaceTime did not work on my iPad 3. I tried all the suggested tricks but couldn't get signed in. I went the the apple store at the weekend and the bloke dealing with me had never come across it before. He couldn't fix it so ended up giving me a new iPad and now it works perfectly. If any of you can get to a store might be worth you going in.

  • Mtrap Level 1 Level 1 (0 points)

    How ridiculous is this that I am having the very same problem that others have posted on here for over two months. Where is apple on this? Not impressed!

  • Robbaksh Level 1 Level 1 (20 points)

    Hi UJ, i have a problem with the activation. i've just recieved my ipad (4th generation) and succesfully transferred everything from my ipad3 throug icloud backup and now it doesnt want to activate my imessage and facetime.

    Keep getting username and password is incorrect. app store and icloud is working fine and my apple id is correct. is there something wrong with imessage and facetime????

  • IP-USA Level 1 Level 1 (0 points)

    8.8.8.8, 8.8.4.4. Worked for me too!

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