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Profile Manager "Add Applications" Screen in Profiles.

I'm trying to added authorized application inside a profile for OS X 10.7 systems. All other features of the profile work, But when I try and populate the Applications window i get this. I've checked the system log and the error I get is :


ReportCrash[452]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.


Now i've re-built the spotlight index hoping that was the issue and I can use spotlight to search for items. It would seem to me to be a permissions error... Any ideas?

User uploaded file

Mac Pro, Mac OS X (10.7.1)

Posted on Oct 13, 2011 9:02 AM

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7 replies

Oct 20, 2012 11:14 AM in response to davidfrommi

I have the same issue, in my case I've determined that the lookup fails whenever Adobe Creative Suite 6 is installed. I don't have a final solution yet, (I set up a case with Apple on Friday but won't be back in the office until Tuesday to follow up), but uninstalling CS6 allows the application list to build normally. Of course, I can't roll out Profile Manager until I can add CS6 to the approved application list but at least I can set up all of the other application-related options while I wait.


To see if you're situation is the same as mine, here's what happens when I open the Application list and get the "A Server Error has Occurred" message.


The following events are logged:

  1. ReportCrash[773]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
  2. ReportCrash[773]: failed looking up LS service ( scCreateSystemService returned MACH_PORT_NULL, called from 3) SetupCoreApplicationServicesCommunicationPort, so using client-side NULL calls.
  3. ReportCrash[773]: LaunchServices/5123589: Unable to lookup coreservices session port for session 0x186a0 uid=0 euid=0
  4. ReportCrash: Saved crash report for ruby[202] version 83.4 to /Library/Logs/Diagnosticreports/ruby_2012-10-17-124804_SERVERNAME.crash

Events #2 & #3 are logged multiple times before Ruby finally crashes.


Below is the start of the crash report:

Process: ruby [202]

Path: /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/bin/ruby

Identifier: ruby

Version: 83.4

Code Type: X86-64 (Native)

Parent Process: ruby [190]

User ID: 220



PlugIn Path: /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/lib/Sy stemApplicationExtension.bundle

PlugIn Identifier: SystemApplicationExtension.bundle

PlugIn Version: ??? (820.10)



Date/Time: 2012-10-17 12:48:04.422 -0400

OS Version: Mac OS X 10.8.2 (12C60)

Report Version: 10



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGABRT)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000



VM Regions Near 0:

-->

__TEXT 000000010d1fd000-000000010d1fe000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/bin/ruby



Application Specific Information:

abort() called



Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

...[thread details removed]...

I'll post the solution once I have it.

Profile Manager "Add Applications" Screen in Profiles.

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