Q: Safari crashes on iPad after ios 5 update

Safary on my iPad crashes regularly after iOS 5 upgrade. It is mind boggling that such a basic and essential functionality was broken by the OS upgrade AND there is no official word on the issue.

"It Just Works" has become "It Just Crashes". Very dissappointing, Apple!

I started using Opera which is not great solution for other reasons, but at least it does not crash.

I just want to add another complaint.

My Ipad 1 running iOS 5 also crashes constantly when using Safari (and also other 3rd party browsers), especially when browsing pages with a lot of images. This suggest some kind of out-of-memory issue, introduced with the iOS 5 up(down)grade

Per

Hi I had the same problem which seems to be because of ICloud. Turned it off and the problem has disappeared. It is disappointment that Apple has not really addressed the problem yet. I am fearfull that without Steve Jobs watching over everything as before,  Apple will go the ways of HP. This thread started in October and no one has done anything to fix the problem! Thumbs down!

Emmanuel

I am still following along (first posted last October) and have tried almost all of the suggestions that have been posted here with little success.  I have iCloud completely disabled, spell check off, tried different browsers, uninstalled most of the apps that I used to use before the fabulous 5.0.1 upgrade and I still crash regularly with Safari and most games (some are not even playable anymore).  The only thing that seems to work temporarily is to reboot my iPad 1 when the crashes start happening frequently and then I seem to be okay for about a day.  I loved this thing for the first year and a half but spend more time cursing it than praising it anymore.

I was hoping for a quick response from Apple but now would be happy if they would just acknowledge that there is a problem!

I too am rather disappointed. My iPad 1 is a shadow of its former self, since iOS 5/5.01. Come on Apple, this is taking way too long. I know Apple NEVER acknowledges problems (this is a serious weakness, by the way), but at this point juyst tell us you are working on it.

Come back Steve, all is forgiven!

SoramimiCake, Thanks for your encouragement. I took two of our iPad 2's to the Apple genius folks yesterday and demonstrated that both crash constantly. I also had our Phoenix development team take a few to the Apple store down there recently too. Collectively, the genius folks did everything they could think of to resolve the issue with no improvement. So, alas, another wasted trip to the Apple store.

I've maintained contact with Tier II support but they are unable to assist other than to recommend that I purchase a developer's subscription and submit a TSI. I would spend the money if someone were to assure me I'm not wasting my time going through what seems an entirely irrelevant channel and get the same lack of results.

I feel I've exhausted the avenues available from Apple to find a solution. We're using several iPads for doing some power point (Keynote) presentations on the road and watching movies on airplanes. Not quite what we intended but at least we're getting some use out of them until iOS 5 makes it out of the starting gate.

Apple, iOS 5.0.2 any time soon???

Original post from petemj23 said his iPad crashed surfing the Apple site - happy to report I can replicate that.  Finally got around to doing the iOS 5 "upgrade" on the family iPad a couple of days ago and came across the crashing Safari problem when attempting to view the video for ... Mac OS X Lion.  Have tried pretty much everything on this thread (deleting iCloud, turning off Spotlight, deleting and reinstalling mail accounts, closing background apps, etc., etc.) but still the case that going to http://www.apple.com/uk/macosx/whats-new/#video-lion will crash my iPad 1 every time.  Only thing I haven't tried is George's complete wipe back to factory settings and rebuild as a new iPad - haven't had time yet and frankly it's beyond absurd that I should have to devote that kind of time to fixing a bug introduced by Apple's engineers that now prevents me viewing Apple's own marketing videos - talk about shooting yourself in the foot.  Somewhat ironically, when I view the Lion video (on my iMac) I find that the first sentence is "At Apple, we believe the way to make a truly great system is to design the hardware and the software and to continually innovate them together."

More broadly, video on the BBC News app runs but the audio is screwed, but haven't found anything else that consistently causes problems yet - kids still using it quite happily, so certainly not bricked as yet.

Doubtless at some point I'll have a go at George's suggestion but - given it clearly hasn't worked for some people - I'm a bit reluctant to take the time.  (Incidentally, my nearest Genius bar is about an hour and a half away.)  Maybe 5.2 will save me first...

Apple is going down hill fast. First the goofy iPhone4 antenna problem, then the FAIL power button on iPhone4, and now they have screwed up my iPad with their worthless "Cloud"  IOS5.  I didn't ask for the Cloud! What I DO want is a lowly browser that works like it used to!!!

I agree. It is a buggy IOS!!

Alick, I too am able to reproduce the crash every time on my iPad 1. Really, frustrating that I Safari on my iPad is so buggy. It seems really bad that something as obvious as this has not been fixed or was released at all.

I think apple needs to learn some hubris. I feel like they don't fix major flaws like this in a timely fashion. Worse they don't even acknowledge them. If this were Microsoft, it would be fixed much more quickly as this is a security vulnerability. Of course there aren't many viruses available for ios yet.

Disappointing...

Clearly Apple put TESTING second to Cloud rollout. It would be nice if Apple made a bigger commitment to TESTING before product rollout. No excuse for the iPhone antenna problem, faulty power switch, and now a predictably crashable Safari.

Hi, I also turned off Icloud back up. It's been a couple of days and my Ipad 1 has not crashed yet. Things are much quicker than before as well. Turned off WIFI Sync as well. Ipad works fine at present!

Has anyone had problems with opening PDF files with ios5?

I can't open documents anymore!

Also having problems with safari crashing, seems to be worse with sites that

might have flash or alot of pictures.

Will try suggestions, restore, turnoff iCloud, etc and see what happens.

I'm sick of this.  My tablet can't do the one thing I want it to without crashing every 15 minutes.  Can't even downgrade iOS to something that actually works.  I'm twisting in the wind for the next iOS release with no date, no guarantee it'll be fixed (I mean you'd assume, but...  they said that about the 4s battery in 5.0.1) and no guarantee that some other issue won't just pop up instead and screw me over for another half year.  I've learned my lesson about how badly Apple closed source policy can screw you over, just wish it wasn't this expensive.

I haven't commented here in about a month or so, but I've been commenting on these threads since Oct. I've done all of the suggested fixes here except turning off iCloud. I've gone to the Genius Bar 3 times, had my iPad 1 wiped and reinstalled as new twice. It's still crashes and loads cached websites, won't play some YouTube vids on some sites, key board very laggy.

I hope that everyone who reads and/or posts here has issued direct feedback to Apple from the Apple feedback page. If hour here you know how to do this. Apple doesnt monitor these threads, I believe. Also, turn on your direct reporting to Apple function in settings on your ios5 devices. Please do both of these things. It helps all of us whom are waiting for Apple to issue a fix for this. Thank you.