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My computer isn't recognizing my iPhone 4 via USB?

4028 Views 7 Replies Latest reply: Jan 27, 2012 4:24 AM by bobbyarad RSS
jasonfromfm Calculating status...
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Oct 13, 2011 10:24 AM

I've restarted my comp, my iPhone, installed itunes again, and nothing.  Now when I plug my iPhone in via USB, nothing happens not even charging.  Itunes isn't recognizing it either.  I'm working on a fairly old Toshiba Satellite, but the USB drives are working just fine and I've synced using this cable before.  I even tried the following with no success, any siggesstions?


  1. Close iTunes and disconnect the iPhone, iPad, or iPod touch.
  2. Choose Start > Control Panel.
  3. Inside the Control Panel, open Administrative Tools.
  4. Open Services.
  5. Select Apple Mobile Device and click Stop the service as shown below: 
  6. After the service has stopped, click Start the service.
  7. After the Apple Mobile Device service has started again, open iTunes and connect the device.
iPhone 4, Windows XP


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