Previous 1 2 3 4 5 6 Next 202 Replies Latest reply: Jun 14, 2014 12:54 PM by bpfarrar Go to original post
  • alba63 Level 1 (10 points)

    Me too, photomanager pro, works quite well, allows custom sort, shows EXIFs (another essential shortcoming of the iOS photo viewer). UNfortunately those alternatives are not as sleak as the native viewer, opening/ closing of albums etc.


    The really annoying part about this is that they had a working app, and they made it worse. People who built up a big collection of photos cannot use it anymore properly. I have a growing album of my little daughter. The chronologic order is the most natural, showing her growing up gradually. Now with the messed up order this gallery has lost it's charme.


    Apple -  wake up! And integrate user selectable ordering modes.



  • Rumblefish2010 Level 1 (10 points)

    Has anyone contacted apple about the photo order problem and received a response?

  • alba63 Level 1 (10 points)

    I contacted them, but did not receive an answer - but when sending the message, they immediately said that they are unable to answer inquiries individually.


    I guess hundreds should complain about this, before Applejudges this a relevant issue...




  • sethach Level 1 (0 points)

    I also contacted the apple support, and they called me back.

    After explaining the problem they told me, that this is not known to apple support.

    They checked another database, nothing.


    So the problem I have, nobody else has it - according to apple. I mentioned that

    the problem could be found at several forums in the internet, but I was not allowed to

    send the a mail, because this is not possible. They told me.

  • ekosonic Level 1 (0 points)

    Hun, i thought this forum somewhere had Apple listening in to ideas and good suggestions being proposed? Where do they get there known issues input from? Should I go to the Apple store to file a bug?

  • ekosonic Level 1 (0 points)

    You can file a bug report at

    If many people report this bug in it might lead to some understanding on the Apple side?

  • clausfromhamburg Level 1 (0 points)

    I had the same problem that the sort order was messed up after an update to iOS5.


    I also just found out that iOS 5 seems to have a problem with network shares. I used to store my photos to be synced on a SAMBA share on a linux box. I am working with Windows 7 and NTFS on my local computer. I tried to change the exif dates (DateTimeOriginal, DateTimeDigitized, CreateDate), the file modification or creation date and the file name to define the sort order. Nothing helped.


    Then I moved the files to my local hard drive. Still all exif dates and file modification or creation dates are ignored. The files are sorted by filename only (0001.jpg, 0002.jpg...).


    My solution:  move the files to your local drive.

  • Applebginnr Level 1 (0 points)



    Same problem here but SOLVED :-) (for now?)


    At the moment I have only one album on my ipad, imported via iTunes, with JPG pics only (no raw)

    I have the random order problem both while the pics were imported from an external HD as well as when imported from internal Laptop drive.


    What resolved the problem for me was just deleting the "ipod photo cashe" folder from my laptop. (hmm strange that it is called IPOD photo cashe folder). (make a backup first, just in case)

    then resync with iTunes (took only seconds)

    iTunes then builds a new cashe folder

    pics are now in the order I want them.


    My photos are named by date (i allways name by date + number when I import pics from camera to Laptop) so if it ist true that iPad does not use EXIF info then it must have reorganized by name.


    I hope this also works after i have imported more albums via iTunes to iPad.


    good luck.

  • alba63 Level 1 (10 points)

    This solution doesn't seem to apply to Windows systems, at least I did not find the described "iPOD (or iPAD) photo cashe" - This remains a huge bug in the iOS photo app that makes the app which was already weak in the beginning even worse. A photo app that doesn't let you control how to order the pics is below acceptable.


    Apple seems to prefer to imlement modern fashionable stuff like "photo stream" (that doesn't let you control anything either), but does not fix the basic functions.




  • Orthonormal Level 1 (0 points)

    The photo cache folder is stored inside the directory that you tell iTunes to use for photos to be synced.  In order to see it, you have to check the box for "show hidden files" in the Windows folder view options.


    However, deleting the photo cache does not fix the bug: it does not result in the photos being sorted by the "taken date" in the EXIF data.  It may result in the photos being sorted by the filename, but in my case, sorting by filename in the problem I observed when I upgraded to iOS 5.

  • Petr80 Level 1 (0 points)

    clausfromhamburg: yes, your solution is working for me as well (I wrote about this solution on the previous page). But this is a little bit uncomfortable :-(


    Applebginnr: I tried your instruction many times but this is not working for me. My iPod photo cache is stored on network drive and its deleting is useless.

  • Applebginnr Level 1 (0 points)

    Hi Bernie,


    I use Win7.

    What Orthonormal wrote is the way to get that folder to show in case it is hidden.

    However in my case that folder is visible even if I check the box with "dont show hidden files".

    Maybe because I always work with "show hidden files" that the folder was created as unhidden?


    Petr80:I have no experience with network drives. My photos are on an external USB 3.0 HD and logics would say, that there should be no difference between that and a network HD.

    If you delete the ipod photo cashe folder, does iTunes not create a new one in your case?


    And, a thought:

    This problem we are having is because we are not working with a MAC and have to use iTunes, correct?

    I mean I have also tried uploading photos to IPad with the camera connection kit and that results in the photos being organized by date. So its not like the iPad can't do it. It seems that iTunes is causing the problem.

    I wonder what would happen if you install a previous version of iTunes?



    Is there no PC software available that lets you import photos to iPad without iTunes?

    Or a software that at least allows you to change the order of photos on IPad, while it is cable-connected to PC/laptop?

    Like maybe photoshop lightroom? (I read somewhere it is realy nice, but expensive, software)

  • ekosonic Level 1 (0 points)

    I renoved the Apple photo app and replaced it by FileBrowser. Photo sort problems using multiple cameras and syncing from PC simply does not workmdue to the IOS5 bug-grade. Though FileBrowser come with a small cost, it offer all sorting capabilities needed. Thank you Apple :(

  • Petr80 Level 1 (0 points)

    Applebginnr: I primary uses MacBookPro, but I had this problem with Windows 7 as well (I tried Windows just for test).


    Unfortunalety is different between network drive and external (USB) drive. Connection between local computer and network drive is with some protocol (Samba, AFP, FTP...) and implementation of these protocol can be problem. AFP is native Apple standard and Samba is on Windows. Both this standards Linux uses with some "trick" I guess. And this can make these our problems.

    But USB external drive use the same file format as primary computer (e.g. NTFS for you on the Windows) therefore I don't see any problem - at least I don't have any problem.


    But maybe I'm wrong .


    PS: My network drive is on the Ubuntu server 11.10 and connection to Mac is with AFP protocol (Netatalk 2.2 beta 4) or Samba.

  • alba63 Level 1 (10 points)

    Hi Applebgnnr, I do not think the problem is related to the fact that we use a PC and iTunes, because it worked up to iOS4.xx, but stopped working under iOS5. I generally still use the iPS photo app for collections (or how is it called again?) where the chronology is not so important. For pictures of my daughter or other similar albums where the chronological order is just the only one that makes sense, I switch to an app called photomanager pro, which allows for custom sort of any sort, so exactly what I want. It only has 2 issues: 1st, it does not have the same elegant user interface as the apple photo app, and 2nd, it needs to have Location Services switched on in order to function correctly, which by my definition makes it almost spyware. I will switch to something better as soon as I find one.


    For the time being, we have to fiddle around with 3rd party software while waiting for Apple to fix a completely unnecessary bug which wasn't there before. Quite annoying...



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