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my iMessage keeps turning off automatically. What am I doing wrong?

Everytime I go to settings > messages > iMessage > On


I get out of the app, and then get back on the settings... it says it's OFF again. :/ Why won't it work?

iPhone 4, iOs 5

Posted on Oct 13, 2011 10:50 AM

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9 replies

Oct 22, 2011 11:50 AM in response to Anna A.

I'm getting that as well.

I updatd my iphone 4 to ios 5 and had the problem with the encrypted backup that I never encrypted. So I had to install as a new phone. At this point iMessage seemed to be okay.


I eventually figured out how to 'unencrypt' my backup (create a new password with your current backup, and that works for the old backup!). So I reinstalled my backup and that's when my iMessage was showing like the screen cap. If I can't figure this out by tomorrow, I'll head over to my local apple store and see if they can help.

Dec 2, 2011 4:28 PM in response to Anna A.

i had this problem too, i solved it by going into settings and reseting all settings (only settings, nothing else), then when this is done it'll take you back to the welcome screen and you set your phones settings up again, all that will be reset are your settings. your content will still be there, and it'll ask you for your facetime and imessage passwords again.

Apr 18, 2012 6:26 PM in response to jamesick

I selected Reset Settings "only" and it reset my phone to the point where I had to restore it via a backup. Was not expecting that. Had to immediately perform a backup on my PC (It was still allowing me to do so), but the end result was a little bit of a pain; having to restore all photos, music and changes made between the last backup to today.

I don't know you had to go through the same thing, but I wouldn't have done it, had I known so.


The good news, iMessage and FaceTime seems to take the Apple ID and is working fine now.

my iMessage keeps turning off automatically. What am I doing wrong?

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