Dave,
I have contacted EuroSmartz multiple times. They explained the issue with the app is Apple's decision to not enable any PDF printing or any 3rd party interface into the AirPrint software. This means you must own an AirPrint printer to do any wireless printing and completely disables any PDF saving. I need both features and Apple's decision make Print n Share useless as well as my iPad for business functions.
Have you read the discussion forums?
https://discussions.apple.com/thread/3380509?start=0&tstart=0
There are a lot of loyal displeased Apple users out there.
I would like my purchase of Print n Share refunded immediately.
Thank you.
On Oct 30, 2011, at 11:02 PM, macappstore_english_us_support@apple.com wrote:
Dear John,
Thanks for contacting iTunes support to let me know you need some help. I understand that the app "Print n Share for advanced printing". I can imagine you must be concerned, but there's no need to worry. My name is Dave and I would be happy to assist you today.
I have done some researched on the app and found that they have support for IOS 5 which is 24/7. Therefore, I recommend you contact EuroSmartz Ltd directly. Please visit:
http://mobile.eurosmartz.com/contact.html
Again, thank you for contacting iTunes Store Customer Support. I hope that you continue to enjoy the iTunes Store. Have a great day.
Sincerely,
Dave
iTunes Store/Mac App Store Support
http://www.apple.com/support/itunes/ww
Please Note: I work Sunday to Thursday, 4:30 pm to 11:30 pm Eastern Daylight Time.
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Specific request: This app didn't function as expected
Item title: Print N Share for advanced printing
Details: What are the details, including any error messages, related to your question?
Since Ios 5 update, my print n share app along with the additional 1.99 I paid to use the print to pdf function doesn't work. I can not print to any wifi printer or print to pdf like the app states on the App Store. I purchased this app both for my ipad and iphone. The app was of significant cost and I expect a refund. It clearly doesn't work as stated. Please refund me the total for both apps as well as the additional print to pdf charge.
I have been the biggest apple supporter and have pushed friends and family to Apple. I've owned 3 macbooks, 3 ipads, and 2 iphones. I couldn't be more disappointed with Apples decision to get rid of any printing software and PDF. It is a business standard. I now cannot use my iphone or ipad for business the way I have in the past. If I knew this was going to happen I would have went to the android platform, which I will be doing in the future.
Please address immediately.
John
TrackID: 16338605