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Can't log in to iCloud on the iPad

14857 Views 24 Replies Latest reply: Jan 3, 2014 8:48 PM by Pollyd1 RSS
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MurphysJay Calculating status...
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Oct 13, 2011 1:51 PM

When I go to iCloud.com in Safari on the iPad, I don't get a login screen. I just get bounced back to Apple's instruction page on how to set up iCloud on the iPad. I've already set it up. It works OK on my computer. Is this a bug or do you not use icloud this way?

  • Waynejd Calculating status...
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    Oct 15, 2011 3:53 PM (in response to MurphysJay)

    I am having the same issue. Have setup iCloud on my iPad2, my Mac desktop as well as my new iPhone 4s and all seem tobe snycning with the cloud without any problems. However, I am only able to login to iCloud site on the Mac. both the iPad and the iPhone have the same issue where I don't get a login screen. I just get bounced back to Apple's instruction page on how to set up.  I don't get it?

  • Bevweb Calculating status...
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    Oct 15, 2011 6:52 PM (in response to Waynejd)

    Go to settings, then iCloud, then sign in with your apple id.

  • Demo Level 9 Level 9 (73,710 points)
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    Oct 15, 2011 8:06 PM (in response to MurphysJay)

    That is the normal and expected behavior for iCloud on the iPad. You set up your account on the iPad but you cannot access the iCloud.com site from a browser on the iPad. You access the website from a computer. You will not get a log in screen using Safari on the iPad.

     

    You can only log in on a computer - not on the iPad.

  • David N. Lyon Calculating status...
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    Oct 15, 2011 8:19 PM (in response to Bevweb)

    Same problem.  Tried to sign in from setting/icloud, but not available as an option.

  • Chris CA Level 9 Level 9 (73,385 points)
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    Oct 15, 2011 8:20 PM (in response to MurphysJay)

    You don't need to log in to iCloud on your iDevice or really on your computer either.

    Everything is in contacts, calendar, mail, etc.

     

    iCloud is supposed to be seamless, meaning you don't need to do anything with it.

     

    If you are on another computer that is not sync'd with your iCloud account, you can log into it and do stuff.

  • Puretiger Calculating status...
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    Oct 15, 2011 8:49 PM (in response to Waynejd)

    MobileMe was the same way.  I works on the device.  You login on the computer.

  • David N. Lyon Level 1 Level 1 (10 points)
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    Oct 15, 2011 9:12 PM (in response to Chris CA)

    I don't have any problem with things syncing automatically.  MobileMe worked very well that way.

     

    However, I have tried adding a couple of Microsoft Word documents to icloud, as per the directions on the help page.  I am supposed to be able to manage the files by clicking on the sprocket, but there is no sprocket.  I do not have any of the relevant programs, but it does not seem to insist upon it, since you can upload files from a PC.

     

    I suspect that there are some teething problems due to the number of people downloading iOS5 and migrating from MobileMe.  Initially, my contacts did not sync properly, and the reminders/tasks did not sync at all.

     

    I waited a while, and today they were syncing fine.  My plan is to wait a bit, and assume that things will be sorted out in the next couple of days.

  • Chris CA Level 9 Level 9 (73,385 points)
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    Oct 15, 2011 9:29 PM (in response to David N. Lyon)

    David N. Lyon wrote:

     

    I don't have any problem with things syncing automatically.  MobileMe worked very well that way.

     

    However, I have tried adding a couple of Microsoft Word documents to icloud, as per the directions on the help page.  I am supposed to be able to manage the files by clicking on the sprocket, but there is no sprocket.  I do not have any of the relevant programs, but it does not seem to insist upon it, since you can upload files from a PC.

    You need to have Pages, Keynote or Numbers app on your iPad.

  • zeljkofrommississauga Calculating status...
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    Oct 16, 2011 9:09 AM (in response to MurphysJay)

    I've been having the same problem for two days. Is there anybody that knows how to fix this problem??

  • rolandofromsingapore Level 1 Level 1 (0 points)
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    Oct 16, 2011 9:17 AM (in response to Chris CA)

    One reason why you would want to login to icloud is when you want to clear your photo stream. It can only be done via icloud.com.

     

    Ipad should be allowed to login to icloud.com if the user wants to. This, along with the missing delete button on the photostream interface is a major oversight. Apple should fix this.

  • David N. Lyon Level 1 Level 1 (10 points)
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    Oct 16, 2011 9:30 AM (in response to zeljkofrommississauga)

    The answer above seems to work.

     

    As far as I can tell, here is how the documents program in icloud works:

     

    Install appropriate software on computer (PC or Mac)

     

    Enable icloud in other devices (in my case, iPhone and iPad2)

     

    Depending on the type of document you wish to upload to icloud, ensure that you have the appropriate Apple program on at least one of your devices (other than your computer).  In my case, I was not able to upload MSWord documents until I installed Pages on my iPad2.  Once I had installed Pages, I could upload word files to icloud.  After I upload the files, they appear on the documents window in Pages, and I can edit them.

     

    Limitations:

     

    It seems that PDF files are not supported in icloud, except that you can download a file to your computer from icloud in PDF format.  (I assume this is intended to allow you to take a "snapshot" of the document at a particular point in time.)

     

    So far, I have only been able to create folders in icloud from Pages, using the iPad2.  When I try to do the same thing from my computer (PC), it will not allow me to create or manipulate folders.

     

    I am hoping that PDF documents will be supported eventually.  I can get them to my iPad2 by emailing them, or through iTunes, but it would save a lot of time if I could simply access them from icloud.  I receive a lot of documents from others in PDF format, and it is helpful to be able to review them either on my computer or on my iPad, without having to send them back and forth.  As well, it would be nice to be able to annotate them in one place using multiple devices.

  • kkossow Calculating status...
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    Oct 16, 2011 11:26 AM (in response to Chris CA)

    I am having the same problem I think.  With mobileme you simply copy documents to the idisk folder and then synch.  I cannot seem to sink that folder anymore.  Any idea as to how I can simply copy folders to icloud and then access the MS Word and PDF files on my iphone?

  • belbe2 Calculating status...
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    Oct 16, 2011 11:32 AM (in response to MurphysJay)

    What I just discovered is that you need Lion on your Mac to enable iCloud...haven't taken that plunge yet but it looks like I will have to now.

  • Chris CA Level 9 Level 9 (73,385 points)
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    Oct 16, 2011 11:43 AM (in response to David N. Lyon)

    Please make sure you send this suggestion to Apple -> http://www.apple.com/feedback/

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