Previous 1 2 3 4 5 Next 124 Replies Latest reply: May 22, 2013 4:51 PM by Blarnson Go to original post Branched to a new discussion.
  • RWR3_TX Level 1 (0 points)

    thx - guess 2010 CX-7 has different part - mine is EH4466 DHX 

  • Derek Ivey Level 1 (0 points)

    Any idea if thats where it is in the Mazda3? How do you pop out the glove box?

  • Blarnson Level 1 (0 points)

    No idea as to where it may be in the Mazda 3.  If it's behind the glove box, just open the glove box and look up and over the rear of the glove box - it may be there.


    To pop out the glove box, just squeeze in the upper sides so the top is fully released, disconnect the resttrainer arm, and pull the box straight out.

  • justanothermacguy Level 1 (0 points)

    Let me know if you find it. I am going to take a look tomorrow to see if I can find it and the madel number.

  • Derek Ivey Level 1 (0 points)

    I haven't checked mine yet, but someone on a Mazda forum did confirm for me that the bluetooth module is behind the glove box. He didn't check and see what his part number was though. I'd be curious to see if we can narrow this down to a specific part number or rule out the bluetooth module.

  • Derek Ivey Level 1 (0 points)

    I'm thinking this may be an iOS bug. Paul Griffin (@phoenixdev on twitter) also ran into issues with AVRCP while using his Sony MW600. He told me that in order to get it to work, he had to:


    1. Turn off stereo + Turn off iPhone BT

    2. Turn on stereo.

    3. Turn on iPhone BT

    4. Connect to stereo from iPhone


    I think our cars initiate the BT connection, so perhaps we are running into the same issue he discovered. I don't think there is a way to get the iPhone to initate the connection in our cars, so I don't think we have any way of testing this .

  • karate-kid Level 1 (0 points)

    Agreed  ^^^


    Like I said in an earlier post - I can't get track or album info to display via BT from my iPhone 4 (iOS 5.01) on a JVC head unit.  Even though the HU supports AVRCP 1.3.

  • kohnikon Level 1 (0 points)

    I've had a similar problem betwen the iphone 4s and the Kenwood DDX418. Before I got the phone my old non-apple phone connected fine to the Kenwood and I could make and get calls via the radio bluetooth. After I got the iphone (and possibly after the update to ios 5.0.1) I could still get calls in via the radio bluetooth but calling out and getting voice audio through the radio was extremely unreliable and patchy and virtually cannot be done now. After dialing the number I get a screen that shows three bars labeled:  Kenwood (with the speaker icon), iphone, and speakerphone, and the bluetooth is grayed out even though it was on in blue just seconds earlier. The radio does not fade out but Pandora or itunes will fade out but I cannot hear anything from the phone once the call is in progress. If I switch to speakerphone I hear the phone converstaion through the speakerphone but I can't seem to make a call that comes through the radio speakers.


    I have taken the unit to a Kenwood service dealer because Kenwood told me it was a firmware ungrade that only they could do but the service facility told me that they did not have any upgrades. They replaced the BT dongle and it worked in the shop but not when I  put it back in the car, (well once in awhile but  I can't replicate those conditions). I even swapped my iphone because the Apple tech thought that because the spinning icon next to devices in the BT menu never stopped spinning when connecting to any BT device, it was a problem with the phone.

    Kenwood said they would "look into it".  Anybody have any suggestions.

  • BenBipes Level 1 (0 points)

    I am having some of the same issues with a new Kenwood DDX418 head unit. Kenwood tech support stated there was no update for my head unit, and the issues were with Apple.


    I am also unable to play video through the Kenwood, as advertised and as explained in the manual.

  • Derek Ivey Level 1 (0 points)

    Apple replied to my bug report again. This time they gave me an iPhone profile to install that enables bluetooth debugging. They requested that I send them the logs. I will do that tonight, hopefully it helps!

  • Blarnson Level 1 (0 points)

    I finally got Mazda to agree to install a 2010 CX-9 BT module in our 2012 to see if this isolates the issue to the BT module itself.  Should happen within the next few days.  I'll post the results.

    Evidently, this has the attention of the Mazda NE Regional Manager - he's the one who initiated this experiment.

  • Derek Ivey Level 1 (0 points)

    Keep us posted. I just sent Apple the logs they requested... hopefully we can isolate this soon.

  • kohnikon Level 1 (0 points)

    I spoke to my closest  Kenwood Service Center and the tech there had called the Chief Engineer at Kenwood-Long Beach. The Service Center called me today and told me that they believe that they have a fix for my iphone 4s problems but I'll need to send them the unit. It's probably an incompatibility issue between the deck and IOS. I'll let you know what happens after I uninstall the unit this weekend and send it in.

  • Blarnson Level 1 (0 points)



    The 2012 BT Module works fine in a 2010 CX-9, shows the song info.  However, a 2010 module doesn't work in a 2012 CX-9. 


    This isn't making alot of sense right now given that a MacBook works in a 2012.


    Mazda Corporate is working on trying to figure out the next step.

  • StealthSpeed Level 1 (0 points)

    I have a 2011 CX-9 GT and I too am unable to view song information on the display with my iPad and iPhone 4S -- both with IOS 5.0.1.  I was able to view song info when I used a Blackberry Storm 2 with 4.x OS which was two years old, so I know this unit can recognize song info.   It is very frustrating to not see this work with the lastest from Mazda and Apple.


    I look forward to hearing what Mazda and Apple say regarding this issue.

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