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ringtones missing after iOS 5 update

6765 Views 8 Replies Latest reply: Feb 19, 2012 11:49 AM by barbecuesteve RSS
focus13 Calculating status...
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Oct 13, 2011 3:57 PM

How can I redownload previously purchased ringtones after ios5 update

iPhone 4
  • bradfromarlington heights Calculating status...
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    Oct 13, 2011 7:51 PM (in response to focus13)

    If you have the same issue that I had were I could not see my ringtones after the upgrade. Its like the ringtones are on the iphone, but the iphone does not know they are there.

    To fix it I unchecked syncing ringtones in Itunes and synced my phone. I then check the option to sync ringtons in Itunes and synced my phone again. After I did that I could see my ringtones.

  • gnjgnj Calculating status...
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    Oct 15, 2011 8:56 AM (in response to focus13)

    This worked for me!  I'm happy to say I now have ALL my ringtones (purchased and created) back on my iPhone.  ONLY interesting problem is I had "re-bought" one ringtone and now it's on my phone twice.  I can live with that!!


    Thanks, all!! 

  • synchro Level 1 Level 1 (30 points)
    Currently Being Moderated
    Oct 15, 2011 2:05 PM (in response to gnjgnj)

    After upgrading to iOS 5, the Ringtones option (where you check and un-check) is now missing on my iTunes v10.5.


    I've tried turning on and off the Ringtones category in iTunes preferences but this did not make the Ringtones category disappear.


    When I drag ringtones to the iPhone 4 (regular) directly, they appear in gray under the iPhone icon on the left column in iTunes.


    When I check the Sound preferences on the iPhone, none of the custom ringtones appear. I've tried creating new ringtones by converting them to .m4a and then .m4r and dragging them to the iPhone but am still unable to find the custom ringtones on the iPhone.

  • susanfromaurora Level 1 Level 1 (0 points)
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    Oct 16, 2011 5:06 PM (in response to focus13)

    Thank you, thank you, thank you!! This was driving me crazy! It worked! I love you!

  • stacyfromlethbridge Calculating status...

    Thank you!!!!!! This worked for me!

  • terrificfitness Calculating status...
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    Dec 20, 2011 11:29 PM (in response to focus13)

    I tried the uncheck sync tones, apply, then check tones again and apply and it didn't work. I still can't find them on my phone though itunes can see them :/


    Ay other ideas?


    Thanks heaps

  • GMSinNJ Calculating status...
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    Jan 31, 2012 7:12 PM (in response to focus13)

    The ringtones that are missing for me are custom ringtones.  I'm getting the exclamation point next to it in iTunes and the dialog box asking me if I'd like to locate it.  But of course, I'd like to locate it!!  I just can't!  I have tried to uncheck and re-check the syncing of ringtones, no luck.  I'm open to the next suggestion.  Thanks. GMSinNJ


    iPhone 4S running iOS 5.01

    iTunes 10.5.3

    iMac running OS X v 10.6.8

  • barbecuesteve Calculating status...
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    Feb 19, 2012 11:49 AM (in response to GMSinNJ)

    Your problem is that the underlying file is missing. Click 'Get Info' on the track, and when it says it couldn't find it, click 'No. Once the info dialog opens, bring up the 'Summary' tab, and the expected location is shown at the bottom of the panel.


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