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iMessage only recognize Apple ID / Email but not phone number. Why?

I have a small problem with the iMessage. My phone only recognize and auto detect the apple ID but not the phone number who are available for iMessage. Does anyone experienced the same problem?


These print screen below is 2 examples from my contact who actually available for the iMessage with their phone number.


User uploaded file

User uploaded file

iPhone 4, iOS5

Posted on Oct 13, 2011 6:16 PM

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18 replies

Nov 23, 2011 7:05 PM in response to Septiansyah

Try adding a country code (e.g. +1 for US) in front of the other party's phone number, and it should be able to pick it up.


When your iMessage caller ID is set as an email address, you won't be able to auto-detect iMessage capabilities on numbers without country codes. However, if you use a phone number as your caller ID, I think iMessage searches local numbers (same country code) to recognise the other party's iMessage capability.

Feb 9, 2012 8:10 PM in response to Septiansyah

This worked for me

Open your text message app and delete ALL your conversations then...

Settings>Store>Turn off Music and Apps

Settings> Messages> turn off iMessage

Settings>face time> turn off

Restart phone

Settings>Store>turn back on music & apps

Settings> Turn back on Facetime

Setgins>iMessage>turn on

Then in iMessage...Received AT>caller ID (verify it is on phone number not email)

Mar 2, 2012 3:16 PM in response to Septiansyah

i am having this problem aswell but only with 1 of the 7 contacts i have with iphones only one of my contacts picks up the email and not the phone number any solution to this yet? i have tried the removing email by signing out of the Apple ID and setting it just to phone number then turned imessage off and back on to let it reactivate but it still dosnt pick the phone number up.


anybody got a solution to this?


i think Apple made a mistake intergrating it to the messages like they have done i think it should have been a stand alone App that used the phone number the add a friend much like the Blackberrys use the Blackberry Pin to add a friend to BBM it would most likely work and people wouldnt end up with stupid problems like this

Mar 3, 2012 12:28 AM in response to Septiansyah

i think i have found a fix for this its worked for me so its worth a try. You will need the other persons phone to do this.


1) Delete the contact from your phone.

2) On your phone go to Settings > Messages then tap receive at, it it has your Apple ID e-mail address at the top tap that and sign out this will remove your e-mail address from iMessage leaving just your phone number.

3) Go back to Message settings turn off iMessage.

4) Turn off your phone and back on.

5) Go back to Settings > Messages and turn back on iMessage it will then reactivate iMessage



Now for your friends phone


1) Go to yourself on your friends contact list and remove your e-mail address if they have it saved.

2) Go to Settings > Messages then tap receive at, if it has their Apple ID e-mail address at the top tap that and sign out removing their e-mail address.

3) Go back to Message settings turn off iMessage.

4) Turn off their phone and turn it back on

5) Go back to Settings > Messages and turn back on iMessage


once reactivated on both phones follow these steps.


1) Send a message from your friends phone to yours

2) On your phone the message should come through and will have your friends mobile number at the top

3) Reply to your friends message.

4) Save your friends phone number as a contact again leaving the the country code (i.e UK country code +44)

5) Delete the message between you and your friend on your phone then compose a new message and and select your friends number and it should automatically send as a iMessage send the message then go back to your contacts remove the Country code from the number and from there on then the iMessage will detect that persons phone number as a iMessage compatible device.


This has worked for me and 3 other of my friends who where having the same problem with a number of their contacts, it seems the error is more to do with your friends phone, when activating iMessage for the first time it automatically defaults to the Apple ID and in some cases causing the phone number not to register correctly with the Apple servers this step by step removes the e-mail and reactivates nothing but the phone number with the iMessage servers.


Hope This Helps.

Apr 2, 2012 10:42 AM in response to mattydunn1701

Hi,

Just an update, I tried the advice from Mattydun, and found I could get away with slightly modified version. I did not have to complete the following steps (but did everything else):

1) Delete the contact from your phone.

and

1) Go to yourself on your friends contact list and remove your e-mail address if they have it saved.


This was important to me because these contacts sync to a main contact source for our company, and there are headaches to deleting contacts, and resetting them up.

iMessage only recognize Apple ID / Email but not phone number. Why?

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