my songs sound distorted on Itunes 10.5 HELP

I too have experienced similar problems, as my MP3 files sound awful. I have sent feedback twice to Apple but of course they haven't replied & sent an email to BBC Watchdog in the UK but they haven't got back to me (not a big enough story, perhaps?).It seems customer service doesn't exist as far as Apple are concerned! I will not buy anything from their store until they resolve this problem.

Hoping my posting does not get deleted or edited.

Social networks have been very successful as a tool for the masses to voice their opinions.

Should someone create a "Occupy Apple" profile somwhere where we can all join and make this issue visible to the media in general?.

I took my music files to work today, where I am running Windows 7 and itunes 10. No problems at all, no distortions. Apple needs to fix this, there are a LOT OF XP SYSTEMS OUT THERE. I am going to see if the today's update fixes the problem, but am not optimistic.

This has destroyed my previously very high opinion of Apple products and software. Tens of thousands of customers now have corrupted iTunes and have effectively lost the use of their music on their iPods/ iPhones/pcs etc.....

...without a hint of apology or any attempt whatsoever at assistance from Apple!

This is a major issue not only for a very large number of customers but for Apple's credibility overall... well worthy of being covered by consumer lobbies such as 'Which' and 'Watchdog', in view of the number of people affected and the evident impossibility of getting a response from Apple... a month after everyone with XP and AMD has been left out in the cold, abandoned by this company. Even worse is the apparent denial of knowledge that there is even a problem!

If this is indicative of Apple under new leadership, anyone with shares in the company would be wise to sell them as fast as possible! The shiny Apple logo now looks distinctly rotten, to 16,650 customers so far, over a period of only four weeks having their iTunes and their valuable music collections rendered useless by update 10.5. There will be many times that number affected.

What a waste of everyone's time and money.

Looks like it's back to p.c.and Mediaplayer for me ...and an increasing host of others! Trust Apple? Never again! Shame really, they used to be an inspiring company you could rely on.

Thought I should add I am also affected, maybe someone will take notice at Apple. AMD and XP, before I came across this post I wasted a lot of time with Apple support email links and suggestions,

This is getting crazy. Hoped the new update would fix it. It did not! So, I could buy a whole new computer and trash a perfectly good one to fix it. I don't think so. Apple needs to get the FREAK off the ball and fix this!

Still no news.

I have just left my thoughts on this iTunes feedback form, maybe if we all did they would take note!

Link Here

Just spent an hour with a very nice apple support person who ran through all the diagnostics and could not fix it. What a surprise. He did say that it could be the drivers on my computer so I am going to try to update them, but somehow, I keep coming back to the fact that there is something wrong in iTunes 10.

Don't update your drivers. If iTunes worked fine before you installed iTunes 10.5, then the problem is in iTunes, not your drivers. The senior advisors at Apple Support are aware of the problem, and tell me the engineers are working on a fix. I wouldn't do anything right now but wait.

ITunes 10.5.xxx (newest version as of 11/14/20100) can't play mp3's on my windows xp/sp3 computer using and AMD Athalon processor - .wav files work, but mp3's are heavily distorted - other players such as VLCMedia player are working just fine with the mp3's in question (10's of thousands of them). Thanks for the Quality Control Apple....

Todays update resolved this issue for me! (10.5.1) Running Windows XP with AMD Athlon 3200+! MP3's play fine in iTunes again!

:-)

The latest update 10.5.1 corrected the problem for me as well. Running Athlon chipset 2200+. I knew Apple would square it away with the next upgrade. Thanks APPLE..

At last! The latest update has corrected the previous faults and now works fine.

I was on the phone with Apple today too, wanted me to update drivers, so I did update my Nvidia Card Driver (that was ugly), but then saw there was an iTunes update 10.5.1... issue seems to be fixed now... I was ready to throw things!!

Problem solved, but since my trust has been damaged, now I'm kind just waiting for something else to go wrong.

Lessons learned:

Unless you have any issues don't be to quick to update to any new versions of software.

Every time support requires you to make sure you have the latest software installed so they can proceed to help you, do not hesitate to remind them what just happened to all of us for doing so.

There are some good reasons I can think of why Apple may have kept this issue from the general public, but unfortunately through the process they have lost the trust of many of their passionate customers.

This was the first time I was really involved in these forums and to be honest it proved to be if some value.

Apple is great yet not perfect. It's is run by humans and for that they are allowed some mistakes just like all of us.

I forgive you Apple but I won't forget.