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IOS 5 FaceTime sound problem

After updating to IOS 5, FaceTime sound worked for a few seconds, then stopped. No problems in IOS 4. Other party can hear me but I have no audio on my iPad 3G (3G service is turned off). Is this a known issue? TIA

iPad 2, Windows 7

Posted on Oct 13, 2011 7:32 PM

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42 replies

Jan 19, 2012 7:32 PM in response to epawelko

I have the same problem as many of you with my iPad 2 with iOS 5. During a FaceTime chat, the other person cannot hear me. We've tried on Mac and iPhone 4 and iPhone 4S with iOS5 and none of them worked.


I tried to use my earphones with the built-in mic and it worked perfectly. When I unplugged them, it stopped working. For those of you waiting for a software fix, you can try the earphones trick and at least get it to work. Good luck.

Jan 21, 2012 3:04 PM in response to acsparks

I can confirm this works. Using the earphones and earphone mic, on Ipad2 Facetime to any other device, it works fine. Unplug the earphone and the called party can't hear you. The exact same issue exists, and the exact same remedy works, when calling via Skype. Ipad2 IOS5 calling Iphone4 with IOS 4


I tried to use my earphones with the built-in mic and it worked perfectly. When I unplugged them, it stopped working. For those of you waiting for a software fix, you can try the earphones trick and at least get it to work. Good luck.

Jan 25, 2012 9:35 PM in response to epawelko

Same issue...my Macbook Pro was purchased less than a year ago, and tonight was the first time I attempted to utilize facetime with someone who owned an ipad and sure enough, after about 6-7 minutes in, I could hear her, but she couldn't hear me. I shut my computer down for about two hours, went back in and called her and it worked for about five minutes & did it again. I haven't seen anyone w/ any resloution and the fact that someone went into a Apple store and the emloyee @ Apple had not heard of this problem just baffles me.

Feb 11, 2012 6:25 PM in response to epawelko

I am now having the same issue between two iphones. My iphone is a 4 and the other is a three month old 4s. I can only assume, at the moment, that the new 4s software is up to date and my iphone is running 5. The problem is brand new. We have been using facetime since the newer iphone was purchased three months ago. We are both Verizon subscribers and no " side-button-pushing" works for me. The other phone can hear me fine, I cannot hear the other phone. Can anyone HELP!!!!

IOS 5 FaceTime sound problem

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