Lost all my photos after iOS5 update
Lost all my photos after iOS5 update. It kept the camera roll but my other albums are gone. How can I get them back?!? Please Help...
iPhone 4, iOS 5
Apple Event: May 7th at 7 am PT
Lost all my photos after iOS5 update. It kept the camera roll but my other albums are gone. How can I get them back?!? Please Help...
iPhone 4, iOS 5
The events tab is located in the Photo app, not everybody has it. As for a power cycle, hold the sleep/wake button until you are prompted to "slide to power off". Do so, then when it is done, simply power the phone on again. Hope this helps!
Thank you so much - have spent weeks trying to find my photos. Now a very happy bunny!🙂
I lost all my baby's pictures... I am so upset over this. I had over 1,000 pictures I had moved from my macbook to my new ipad 2 because I had no room on my mac. I don't know what happened, I tried to do what you mention but the only pics showing up are random pics I had imported from my camera card. please someone help
Pictures are not moved from the computer to the iPad/iPod/iPhone, they are SYNCED. If you chose to sync them to the device and then delete them from the computer and they are no longer in either place, they are now gone.
Where is the backup of your important files for your computer? Restore them from there.
diesel I did not have them SYNCED, after I SYNCED them that one time I have the itunes set up to NOT SYNCE my photos... I don't know where the back up of my important files would be on my comp that is why I am here asking for help but thanks anyways!!!
So the issue is a complete misunderstanding of how syncing works.
Once the content is synced to the device, unselecting it to sync will REMOVE it from the device. It simply is not possible to sync content to the device, stop syncing it but have it remain on the device. iDevices are NOT storage devices, they are mirrors of what is on the computer.
As for where the backup of your data is, only you can answer that. Have you done a backup? IF so, where did you back it up to?
I can't speak for the others, but all of the photos I was talking about were taken (and stored) on the iphone.
The backup data was deleted by itunes. Each time the phone is plugged in it seems to create a new backup- which is great, except it deletes the old back up, making it pretty much useless as far as I can tell.( when you try to backup your device you can only back it up to its settings 10 seconds earlier - ie current) ( Also please correct me if there is a better expination of this I would like to know more about why/how that feature is supposed to work)
Also, it is possible to use a system restore to restore the device settings - so long as you created a system restore point ( ie restarting the computer) between creating the itunes device back up and updating to iOS5.
I am having the same issue....
My phone synced everything over prior to updating with the new IOS5. Where the heck have my pictures gone?
It makes no sense to me that the pictures are there one second and then gone the next.
I downloaded the iphone folders program however I am on itunes 10.5 and it only works on 8 or 9 from what I can tell.
Someone please help...
Please provide straight forward answers, not run around one's please.
Hi everyone who has lost photos etc when upgrading to iOS5, I have found a solution worth trying.
Go to:http://www.iphonebackupextractor.com/
This is a freeware backup extractor that searchs for old backups on your computer. It found some old backups of my wifes phone that did not register in itunes after the upgrade. Using the Expert mode, you need to select the older backups and then it opens the folders like windows explorer. Find the Media folder, then DCIM and then 100Apple. This folder contained all the photos on her iphone. The freeware version only allows you to extract 2 at a time. If you are very thankful then you could but the full version and extract all at once. I did not do it for contacts etc but I am sure they are also there.
Please note that the phots were still there even though it showed nothing in itunes under photos, nothing in the camera roll and also after spending 30 minutes on the phone to Apple technical people, who claimed they had not heard there was a problem.
Dear Apple, I hope you learn a very valuable lesson from this. As soon as this bug was detected you should have stopped the prompting to upgrade until the solution was found. Your reputation is worth protecting.
I had the same problem, went the iexplorer route and it worked fantastic.
C
I just tried iExplorer and it worked!! Thanks so much to everyone for the suggestions.
Turning on the ICLOUD restored all photo's !!!! Thank you to the original poster of that info because I thought I was all backed up and was not and would have lost over 1500 photos!!!!!! Some are on Iphoto already, but most were not and I was having a heart attack!!!! So going to update my photo's now on Iphoto! Thank you, thank you, thank you!!!!!!
So I did the backup and restore on my phone and it worked out fine (because I keep my account up-to-date as best as possible). Unfortunately, my roommate had not restored/backed-up/updated her phone since August. She has MOST of her photos but not all - there are photos that were taken as early as say - yesterday - that she desperately wants because it was her sons 1st birthday. I'm not sure which thing to try that you guys have suggested the IE folder, the IE extract, or the iCloud. Like I said - she hasn't backed up her phone in a while. Please help so I can make her a very happy mama!
And Now I'm trying to back up her iCloud and it isn't properly backing up because there is an error. ALSO - She lost some very important text messages from August till now (And these are VERY pertinent to some legal things going on.) *** was apple thinking? I'm starting to get super tired of this. I don't care about my stuff - but hers is massively important.
With the best will in the world: a mobile phone with all the chances of theft, loss, corrupted software, or physical damage,is NOT the place to store text messages or anything else that has any importance at all.
Lost all my photos after iOS5 update