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Why won't iCloud allow me to send outgoing email from iPhone?

I try to send emails from my newly created iCloud account, but I get an error message saying that the server isn't working.

iPhone 4, iOS 5

Posted on Oct 13, 2011 8:46 PM

Reply
12 replies

Oct 13, 2011 9:35 PM in response to austinwade

I did also set iCloud as my default account.


So your outgoing mail server is iCloud SMTP Server, click on that. Your Primary server on the next page is iCloud SMTP Server, click on it. My phone shows the following on the next page.


Server - On

Host Name - iCloud SMTP Server

Use SSL - On

Authen - Apple Token

Server Port 587


I did also set iCloud as my default account.

Oct 13, 2011 10:32 PM in response to austinwade

Here is your fix..


Go to settings > iCloud > Account > make sure that your apple id is set to what it should be and the password is set to what it should be. I removed my password and put it back in and then clicked done.


Go back one screen and make sure the mail is turned on. and you are seeing at the top in the account your apple id log in email. and from there you should be good..

Oct 14, 2011 11:29 AM in response to austinwade

I found a work around that works. Got to Settings...Icloud....account......advanced....outgoing mail server.....


Add an "other" server.


Host Name p01-smtp.mail.me.com

Put in your me.com email address as username and your Apple ID password

SSL is on

Authentication is password

Server port 587


This worked for me.....I will use this until the bug is fixed. (you may need to use P02, P03 etc) Don't make this server your primary. Leave it in "on" status in the other category.


Good luck

Oct 15, 2011 8:11 AM in response to austinwade

Also same here. If it's any consolation the iCloud and mail forums are awash with this problem. I am most disappointed that the service status is showing all ok since 9.37am UTC yesterday when it is obvious that the mail poblems they posted as resolved are are not in fact resolved. I am sorry I cannot offer any solutions, as many of those suggested by others (which I have tried) either only work temporarily, slow your mail down interminably or fail to work at all. It should work the way Apple say it should and not require work-arounds. What I find most disappointing is the lack of an ackowledgement somewhere that there is a problem and it is being addressed. Perhaps then tens of thousands of people (or more) wouldn't be wasting hours and hours trying to get it to work to no avail.


APPLE, JUST ADMIT THERE IS A PROBLEM AND I CAN THEN WAIT FOR IT TO BE RESOLVED, THAT'S ALL I AM ASKING. 😠

Why won't iCloud allow me to send outgoing email from iPhone?

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